BPO

Views:
 
Category: Entertainment
     
 

Presentation Description

No description available.

Comments

Presentation Transcript

slide 1:

BPO BUSINESS PROCESS OUTSOURCING

slide 2:

WHAT IS BPO Business process outsourcing BPO is a method of subcontracting various business-related operations to third-party vendors. Although BPO originally applied solely to manufacturing entities such as soft drink manufacturers that outsourced large segments of their supply chains BPO now applies to the outsourcing of services as well.

slide 3:

I BPO CATEGORIES I t i s o f t e n d i v i d e d i n t o t w o c a t e g o r i e s B a c k o f f i c e o u t s o u r c i n g W h i c h i n c l u d e s i n t e r n a l b u s i n e s s f u n c t i o n s u c h a s b i l l i n g o r p u r c h a s i n g . F r o n t o f f i c e o u t s o u r c i n g W h i c h i n c l u d e s c u s t o m e r r e l a t e d s e r v i c e s s u c h a s m a r k e t i n g o r t e c h s u p p o r t .

slide 4:

I B a c k o f f i c e o u t s o u r c i n g B a c k o f f i c e m a n a g e m e n t i s o n e o f t h e c r u c i a l e l e m e n t w h i c h i m p a c t i n g r o w t h o f b u s i n e s s . I n a n e s t e e m e d b u s i n e s s e m p i r e s e g r e g a t i o n o f h i g h v o l u m e d a t a o n d a i l y b a s i s i s a t e d i o u s p r o c e s s . T h e s e d a t a m a y b e a c q u i r e d d u r i n g v a r i o u s t r a n s a c t i o n a l p r o c e s s e s l i k e r e g i s t r a t i o n o r d e r c o m p l e t i o n s a p p l i c a t i o n s p r o c e s s i n g b i l l i n g a n d m a n y m o r e . p r o v i d i n g h i g h q u a l i t y b a c k o f f i c e B P O s e r v i c e s t h a t i m p a c t i n t h e p r o c e s s o f e n h a n c i n g b u s i n e s s e f f i c i e n c y .

slide 5:

I F r o n t o f f i c e o u t s o u r c i n g F r o n t o f f i c e o u t s o u r c i n g i s t h e b e s t p o s s i b l e w a y t o k n o w t h e f e e d b a c k a n d d e m a n d o f t h e c u s t o m e r s a n d t o w o r k a c c o r d i n g l y . S e r v i c e i n c l u d i n g t e l e m a r k e t i n g c u s t o m e r s e r v i c e t e c h n i c a l s u p p o r t a n d a p p o i n t m e n t s c h e d u l i n g . I t m o s t l y d e a l s w i t h c u s t o m e r i n t e r a c t i o n t h r o u g h p h o n e c o n v e r s a t i o n s e m a i l f a x a n d o t h e r f o r m o f c o m m u n i c a t i o n s .

slide 6:

I B P O U S E S B a n k s I n s u r a n c e A s s e t M a n a g e m e n t M a n u f a c t u r i n g H e a l t h c a r e I t T e l e c o m m u n i c a t i o n T r a v e l s A i r l i n e s

slide 7:

H E A D O F F I C E R a h a t h T o w e r s T C . 4 8 / 4 8 - 2 B y p a s s R o a d A m b a l a t h a r a T r i v a n d r u m - 6 9 5 0 2 6 P H O N E 0 4 7 1 - 2 3 8 0 2 4 4 E M A I L i n f o t r a n s o r z e . c o m W e d l o v e t o h e a r f r o m y o u W E B S I T E www.transorze.com B R A N C H O F F I C E F i r s t F l o o r V i j a y a A p a r t m e n t P A R A Y A N C H E R I M a v o o r R d K o z h i k o d e - 6 7 3 0 1 6 . P h : + 9 1 - 9 4 9 5 8 3 3 3 1 9 Click Here To Know More R E G I O N A L O F F I C E P a r e k k a t P l a z a K a r i k k a m u r i R d E r n a k u l a m S o u t h E r n a k u l a m K e r a l a 6 8 2 0 1 1 P h : 0 4 8 4 - 2 3 7 6 0 0 4 Click Here To Know More H E A D O F F I C E R a h a t h T o w e r s T C . 4 8 / 4 8 - 2 B y p a s s R o a d A m b a l a t h a r a T r i v a n d r u m - 6 9 5 0 2 6 P H O N E 0 4 7 1 - 2 3 8 0 2 4 4 E M A I L i n f o t r a n s o r z e . c o m W e d l o v e t o h e a r f r o m y o u W E B S I T E www.transorze.com B R A N C H O F F I C E F i r s t F l o o r V i j a y a A p a r t m e n t P A R A Y A N C H E R I M a v o o r R d K o z h i k o d e - 6 7 3 0 1 6 . P h : + 9 1 - 9 4 9 5 8 3 3 3 1 9 Click Here To Know More R E G I O N A L O F F I C E P a r e k k a t P l a z a K a r i k k a m u r i R d E r n a k u l a m S o u t h E r n a k u l a m K e r a l a 6 8 2 0 1 1 P h : 0 4 8 4 - 2 3 7 6 0 0 4 Click Here To Know More

authorStream Live Help