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Operations Support Systems:Today’s and the Next Generation’s : 

An SAIC Company Operations Support Systems:Today’s and the Next Generation’s Copyright © 2001 Telcordia Technologies. All Rights Reserved Back Office OSSs - A Condensed History and NGN Future OSS Tutorial

The Origin of a Species – Where did OSS come from? : 

The Origin of a Species – Where did OSS come from? Engineering Support 1964: MWC/ – Mechanized Wire Center 1964: EAS – Engineering Admin System 1969: COEES – CO Equipment Engr Sys Inventory and Assignment 1968 TIRKS (circuit, equipment, facilities) 1972 PICS/DCPR – plug-ins 1977 FACS – loop facility assignment Repair c1970 MLR – Mechanized Line Records (NYC) 1974 LMOS - Loop Maintenance Still in Use

The Origin of a Species – Where did OSS come from? : 

The Origin of a Species – Where did OSS come from? In the 1990s, the Tele Management Forum (TMF) Defined 6 Fundamental Processes Customer Interface Management Customer Care Service Development and Operations Network and Systems Management Element Management Information Systems Management Front Office Back Office IT Shop

The Origin of a Species – How Did OSS Evolve? : 

The Origin of a Species – How Did OSS Evolve? Courtesy:

OSS – Under the Microscope : 

OSS – Under the Microscope

What a Tangled Web We Weave : 

What a Tangled Web We Weave Courtesy: Agilent Technologies Despite the Complexity, Flow-Thru is Achievable!

Service providers are faced with . . . : 

Service providers are faced with . . . Meet Capacity on Demand Requests Competition Time to Market Operational Costs QoS Configurability & Verification Service Level Guarantees Integrated Voice/Data Operations Multi-Vendor Environments Rapid Introduction of New Technologies Business Challenges

…And Must Support Key NGN Solutions : 

Voice over Packet Access (DSL, HFC, FTTC) …And Must Support Key NGN Solutions DSL Tandem Switch Migration using Voice Trunking over ATM Private Line Replacement over ATM IP/RAS Internet Dial Offload IP Services and IP-VPNs ATM and Frame Relay Services

Slide 9: 

Feeder Distribution Drop Customer Premises IOF Remote Site DLC SONET Circuit Switch CO Location NID Copper Cable (1 Twisted Pair) SAI Today’s Network Architecture (Access) SONET MUX Voice Trunks Trunks To Modem Pools

Slide 10: 

Feeder Distribution Drop Customer Premises IOF Remote Site DSLAM (Data PVC) (Voice PVC) ATM ATM Switch CO Location NID Copper Cable (1 Twisted Pair) Voice PVC Data PVC xDSL SAI Coming NGN Architecture Trunk Gateway To Other Packet Switches Customer Gateway (w/ ADSL Transmission Unit-Remote [ATU-R])

Slide 11: 

What Consumes the Most Support Staff Time?

Support Full Network Layering : 

Support Full Network Layering Data Services,Applications, etc. ATM, FR, Private Line, VLAN IP Interoperability ATM End-to-End QoS Optical High-Capacity Fiber Management Copper/Fiber Trunk, Private Line SONET/SDH Bandwidth Mgmt. Reliable Transport

Slide 13: 

Delivers comprehensive IP network management Customer service, Configuration, Performance Policy and Fault Incorporates an integrated open and modular OSS architecture able to match the pace of change Flexible Scalable Adaptable Internet Technologies OSS Solution Handles New Buzz Words New Protocols, New Standards, Same Old Processes Configuration Management in a Connectionless Network Policy Management Permeates Processes

The Telcordia Network Management Platform - NGN Ready : 

Customer Care, Billing and Interconnection Suites TMN Layers Corporate Data & Common Functions Work & Force Management Suite Network Design & Inventory Suite NEL SML Inventory Manager Force Tech Access System Fleet Optimizer TM Customer Service Rep. Inter-Connection Order Manager Advanced Service Mgmt. System ServiceGateTM/ ExchangeLink Customer Manager Billing System Switch Element Activation Manager Soft Switch Element Manager Packet Voice Switch The Telcordia Network Management Platform - NGN Ready Additional Services EML Common Network GUI Common System Communications Infrastructure Common Network Communications Infrastructure Network Management Components Common Network Data Access Infrastructure Common Network Database Network Inventory Network Topology Circuits/Services Network State Fault/Performance Security Customer Info.

Slide 15: 

Thank you

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