Deming's Quality Management Principles

Views:
 
Category: Education
     
 

Presentation Description

No description available.

Comments

Presentation Transcript

The American who taught Japanese about Quality:

The American who taught Japanese about Quality

Inspection of goods/ services is very good and should be done as much as possible to improve quality. :

Inspection of goods/ services is very good and should be done as much as possible to improve quality.

What is most important in our business is profitability. Nothing else matters. :

What is most important in our business is profitability. Nothing else matters.

What works best is to buy the cheapest. Lets have as many suppliers as possible in our list so we can get the cheapest quote. :

What works best is to buy the cheapest. Lets have as many suppliers as possible in our list so we can get the cheapest quote.

Planning is a waste! Nothing gets done as per the plan. :

Planning is a waste! Nothing gets done as per the plan.

We have no budget for training. People should know what to do. Why do we need to train them? :

We have no budget for training. People should know what to do. Why do we need to train them?

Fear works! No one works if they are not afraid of the consequences. :

Fear works! No one works if they are not afraid of the consequences.

If something goes wrong in the organization, someone needs to take the blame. The workforce causes most of the failures. :

If something goes wrong in the organization, someone needs to take the blame. The workforce causes most of the failures.

The original Rogue Trader:

The original Rogue Trader Baring’s Bank founded in 1762 Britain's oldest bank - Queen's bank 1992 - Nick Leeson is promoted as GM in Singapore office Takes unauthorised speculative positions and hides losses On Feb 23, 1995 the loses ballooned to GBP 827 million .

We don’t care how it is done. What matters is the results. :

We don’t care how it is done. What matters is the results.

We work in departments. What happens in other departments is not of any concern to me. :

We work in departments. What happens in other departments is not of any concern to me.

Quantity of output is more important than the quality. :

Quantity of output is more important than the quality.

authorStream Live Help