Business Speaking

Business speaking:

Business speaking Objectives Imprint Training Center 9- Lal Niwas, Sardarpura, Udaipur- 313001 Email: imprintspdp@gmail.com

Outline:

Objectives Importance of Oral Communication Improving Your Speaking Barriers to Oral Communication Preparing a Business Presentation Delivering a Business Presentation Receiving and Using Audience Feedback Introducing Another Speaker Evaluating and Improving Your Speaking Skills Outline Imprint Training Center 9- Lal Niwas, Sardarpura, Udaipur- 313001 Email: imprintspdp@gmail.com

Objectives:

Objectives Appreciate the importance of speaking skills in the communication process. Recognize and overcome common obstacles and barriers to successful oral communication. Understand and respond to the expectations, fears, interests, and needs of your audience. Select a speaking topic, gather, and organize the support your speech will require. Write and revise a basic informative, persuasive, or entertaining speech, using effective visual aids and appropriate speaking notes. Begin developing effective delivery skills. Effectively introduce another speaker. Evaluate your strengths and weakness in order to develop the speaking confidence you will need to succeed in business. Imprint Training Center 9- Lal Niwas, Sardarpura, Udaipur- 313001 Email: imprintspdp@gmail.com

Importance of Oral Communication:

Imprint Training Center 9- Lal Niwas, Sardarpura, Udaipur- 313001 Email: imprintspdp@gmail.com Importance of Oral Communication Some 81 percent of recent business school graduates rated this skill at the very highest level of importance. Among MBAs surveyed, 75 percent rated it as extremely important. For long term success, 85 percent of MBAs surveyed listed oral communication as extremely important.

Improving your Speaking:

Imprint Training Center 9- Lal Niwas, Sardarpura, Udaipur- 313001 Email: imprintspdp@gmail.com Improving your Speaking Speaking is the most useful of our communication skills. Managers advise tape-recording your talks to improve speaking skills.

Barriers to Oral Communication:

Imprint Training Center 9- Lal Niwas, Sardarpura, Udaipur- 313001 Email: imprintspdp@gmail.com Barriers to Oral Communication Speakers may misjudge the audience, may not be clear about their topic, and may misread the occasion. Stereo Types Believing that all members of a group will exhibit characteristics observed in just a few. Prejudice Use your advance knowledge of an audience to help understand their needs, interests, beliefs, motives for listening, and likely reactions to your message.

Barriers to Oral Communication:

Imprint Training Center 9- Lal Niwas, Sardarpura, Udaipur- 313001 Email: imprintspdp@gmail.com Barriers to Oral Communication Speakers may misjudge the audience, may not be clear about their topic, and may misread the occasion. Feelings Affective: feelings, emotions, non-rational thinking. Cognitive: the logical, rational, thinking side of ourselves. Emotions or feelings can often impede clear, unambiguous communication. Language Words, by themselves, don't have meaning. People assign meaning to them. Culture We are each slightly different people.

Preparing for a Business Presentation:

Imprint Training Center 9- Lal Niwas, Sardarpura, Udaipur- 313001 Email: imprintspdp@gmail.com Preparing for a Business Presentation Determining your Purpose Know your reasons for speaking. Have a clear idea of your objectives. Understanding your Receiver Any speaker whose message, delivery, evidence, or style does not first consider the audience that will hear it is destined for failure. What Makes People Listen? What's being said? Who's saying it? How is it being said?

Preparing for a Business Presentation:

Imprint Training Center 9- Lal Niwas, Sardarpura, Udaipur- 313001 Email: imprintspdp@gmail.com Preparing for a Business Presentation Analyzing the Occasion Words, metaphors, examples, support material, and delivery must reflect the mood of the occasion. Selecting an Appropriate Art Packaging counts and that people pay attention to style. Moods are infectious.

Slide 10:

Imprint Training Center 9- Lal Niwas, Sardarpura, Udaipur- 313001 Email: imprintspdp@gmail.com Gather and Organize Support Write and Revise Develop Visual Aids Rehearse Review Audience Feedback Evaluate Message/ Performance Determine Purpose Assess Your Receiver Analyze the Occasion Select Speaking Style Establish Your Objectives The Business Speaking Process

Developing a Business Presentation:

Imprint Training Center 9- Lal Niwas, Sardarpura, Udaipur- 313001 Email: imprintspdp@gmail.com Developing a Business Presentation Focusing on your Topic You must do your best to develop and deliver a talk that best meets the needs of those who will hear you speak. As a rule, the narrower the topic, the easier it will be to gather and organize your material Establishing Objectives Your objectives must be directly related to your purpose for speaking. Informative? Persuasive ? Entertaining?

Developing a Business Presentation:

Imprint Training Center 9- Lal Niwas, Sardarpura, Udaipur- 313001 Email: imprintspdp@gmail.com Developing a Business Presentation Gathering Support Your evidence should be topical, timely, accurate, believable, and complete. Different audience members will be moved by different types of support material, you should consider spreading your evidence. Include: Emotional support, facts, figures, and logic. Appeals to pride and pity, affection and anger, or fear and security might well convince those who are indifferent to logical or rational appeals. The sources of your support

Developing a Business Presentation:

Imprint Training Center 9- Lal Niwas, Sardarpura, Udaipur- 313001 Email: imprintspdp@gmail.com Developing a Business Presentation Organizing Support Give your audience an easy-to-follow pattern that they can plug into and understand. Chronological: a time pattern often used with informative speeches Topical: divide your speech into major topics and sub-topics Geographic or Spatial: often used in informative speaking, this approach begins at the front and moves to the back Cause-and-Effect: Persuasive presentations often begin with a known effect and move to a probable cause Problem-Solution: Begin with a known problem, then advocate a particular solution

Appreciate the importance of speaking skills in the communication process.:

Appreciate the importance of speaking skills in the communication process. Writing Your Presentation The Introduction: To gain audience attention and encourage them to focus on your topic The Body of a Business Presentation : Refer to no more than three main points. Transitional Devices : essential for coherence and smooth flow between major points To add an idea, to give an example, to contrast, to compare, to begin a conclusion The Conclusion: to summarize the main conclusion to reinforce the main purpose for speaking to let the audience know the talk is about to end Imprint Training Center 9- Lal Niwas, Sardarpura, Udaipur- 313001 Email: imprintspdp@gmail.com

Appreciate the importance of speaking skills in the communication process.:

Appreciate the importance of speaking skills in the communication process. Revisiting Your Presentation Check the Language: Natural? Warm? Friendly? Check the Flow: Coherent? Smooth? Check the Bulk: Superfluous references? Check the Timing: Fits the “time window?” Check Your Argument: Point made? Using Visual Aids Explain: Use pictures, drawings, photos, maps, charts, diagrams, graphs, and tables to show relationships, explain size, quality, and nature Reinforce: Repeat, reinforce, and augment Clarify: If you can’t easily say it, then show it Approval : Speech review and approval assure against misrepresenting the firm Imprint Training Center 9- Lal Niwas, Sardarpura, Udaipur- 313001 Email: imprintspdp@gmail.com

Delivering a Business Presentation:

Delivering a Business Presentation Selecting a Method Of Expression Manu scripted : word-for-word notes Memorized: least common, most troublesome Extemporaneous : thoroughly researched, tightly organized, well rehearsed, and spoken without a manuscript. Small note cards. Impromptu : unprepared, delivered on the spur of the moment Preparing Your Final Text for Delivery Prepare a full manuscript for multiple events Imprint Training Center 9- Lal Niwas, Sardarpura, Udaipur- 313001 Email: imprintspdp@gmail.com

Delivering a Business Presentation:

Delivering a Business Presentation Develop Your Delivery Skills Rehearsing your presentation will: Limit your timing Improve transitions Identify “rough spots,” difficult words, and clumsy phrases Controlling Your Anxiety Pick a familiar subject Practice frequently Picture the audience as friends Position yourself to be free of tension Pace yourself as you present Imprint Training Center 9- Lal Niwas, Sardarpura, Udaipur- 313001 Email: imprintspdp@gmail.com

Receiving and Using Audience Feedback:

Receiving and Using Audience Feedback Prior to your speech... ask someone to listen carefully to your argument ask them to consider to your evidence ask them to comment on the organization of your material Imprint Training Center 9- Lal Niwas, Sardarpura, Udaipur- 313001 Email: imprintspdp@gmail.com

Introducing Another Speaker:

Introducing Another Speaker Like a social introduction. It brings people together, establishes a friendly atmosphere, and creates interest. Keep it brief Keep it appropriate Keep it accurate Keep it interesting Keep it believable Imprint Training Center 9- Lal Niwas, Sardarpura, Udaipur- 313001 Email: imprintspdp@gmail.com

Evaluating &Improving Your Speaking Skills:

Evaluating &Improving Your Speaking Skills Identifying your Strengths & weakness Note the criticisms and observations that others make. Keep a list of errors, consult a writing book Beginning to Know yourself Make your strengths work in your favor Eliminate or reduce weaknesses Be determined Imprint Training Center 9- Lal Niwas, Sardarpura, Udaipur- 313001 Email: imprintspdp@gmail.com

The end:

The end Imprint Training Center 9- Lal Niwas, Sardarpura, Udaipur- 313001 Email: imprintspdp@gmail.com