logging in or signing up Focus on Soft skills imprintcenter Download Post to : URL : Related Presentations : Share Add to Flag Embed Email Send to Blogs and Networks Add to Channel Uploaded from authorPOINT lite Insert YouTube videos in PowerPont slides with aS Desktop Copy embed code: (To copy code, click on the text box) Embed: URL: Thumbnail: WordPress Embed Customize Embed The presentation is successfully added In Your Favorites. Views: 652 Category: Education License: All Rights Reserved Like it (0) Dislike it (0) Added: December 26, 2010 This Presentation is Public Favorites: 4 Presentation Description No description available. Comments Posting comment... By: behldhatri (10 month(s) ago) pls let me download it.. v urgent Saving..... Post Reply Close Saving..... Edit Comment Close Premium member Presentation Transcript Interpersonal Skills : Interpersonal Skills Imprint Training Center 9- Lal Niwas, Sardarpura, Udaipur- 313001 Email: imprintspdp@gmail.com Context setting : Context setting Methodology is not enough Need to know ‘how’ to do the job Increase in importance of skills in internationally recognised approaches to project and programme management: PMI IPMA New skills series from TSO aimed at project and programme managers General dissatisfaction by employers with level of interpersonal skills displayed by staff* Imprint Training Center 9- Lal Niwas, Sardarpura, Udaipur- 313001 Email: imprintspdp@gmail.com Completing the picture : Completing the picture Imprint Training Center 9- Lal Niwas, Sardarpura, Udaipur- 313001 Email: imprintspdp@gmail.com Soft skills or interpersonal skills? : Soft skills or interpersonal skills? Interpersonal skills: Considers and responds appropriately to the needs, feelings, and capabilities of different people in different situations; is tactful, compassionate and sensitive, and treats others with respect. Imprint Training Center 9- Lal Niwas, Sardarpura, Udaipur- 313001 Email: imprintspdp@gmail.com Importance of interpersonal skills : Importance of interpersonal skills Imprint Training Center 9- Lal Niwas, Sardarpura, Udaipur- 313001 Email: imprintspdp@gmail.com Skill groupings : Skill groupings Assertiveness/Empathy Imprint Training Center 9- Lal Niwas, Sardarpura, Udaipur- 313001 Email: imprintspdp@gmail.com Challenges of this subject : Challenges of this subject Managers think it is ‘touchy feely’ and do not see it as their place to train their staff in how to be a ‘better person’ Managers do not connect strong interpersonal skills with the bottom line of successful project delivery The subject is so broad that it is difficult to be specific about what is required and how to get there No obvious start or end point so it is difficult to know where to begin and how to estimate the amount of training and investment required It is not policy to invest in temporary staff Imprint Training Center 9- Lal Niwas, Sardarpura, Udaipur- 313001 Email: imprintspdp@gmail.com Skills derived from… : Skills derived from… Imprint Training Center 9- Lal Niwas, Sardarpura, Udaipur- 313001 Email: imprintspdp@gmail.com Cognitive intelligence : Cognitive intelligence Intelligence quotient – measures the ability to solve logical or strategic problems Analytic intelligence needs to be enhanced by: Practical intelligence which is the capability to solve problems Creative intelligence which is the capability to find new approaches Imprint Training Center 9- Lal Niwas, Sardarpura, Udaipur- 313001 Email: imprintspdp@gmail.com Emotional intelligence : Emotional intelligence Emotional quotient – the ability to access ones own and others personal feelings as crucial. It is formed of: Self awareness Emotional resilience Motivation Interpersonal sensitivity Influence Intuitiveness Conscientiousness EQ has been identified as a requirement for the effective use of IQ. Imprint Training Center 9- Lal Niwas, Sardarpura, Udaipur- 313001 Email: imprintspdp@gmail.com Spiritual intelligence : Spiritual intelligence Spiritual intelligence is described as "the intelligence with which we address and solve problems of meaning and value The intelligence with which we can place our actions and our lives in a wider, richer, meaning-giving context, the intelligence with which we can assess that one course of action or one life-path is more meaningful than another." (SQ), the ultimate intelligence that serves as a necessary foundation for the effective functioning of both IQ and EQ. Imprint Training Center 9- Lal Niwas, Sardarpura, Udaipur- 313001 Email: imprintspdp@gmail.com Developing emotional intelligence : Developing emotional intelligence Imprint Training Center 9- Lal Niwas, Sardarpura, Udaipur- 313001 Email: imprintspdp@gmail.com Emotional competencies : Emotional competencies Self-awareness Emotional awareness, Accurate self-assessment, Self-confidence Self-management Self-control, Trustworthiness, Conscientiousness, Adaptability, Achievement Orientation Initiative Social awareness Empathy, Organisational awareness, Service orientation Social skills Developing others, inspiring and guiding, Influence, Communication, initiating or managing change Negotiating and resolving disagreements, Building bonds, Teamwork and collaboration Imprint Training Center 9- Lal Niwas, Sardarpura, Udaipur- 313001 Email: imprintspdp@gmail.com Process Model : Process Model Imprint Training Center 9- Lal Niwas, Sardarpura, Udaipur- 313001 Email: imprintspdp@gmail.com Emotional rollercoaster : Emotional rollercoaster Imprint Training Center 9- Lal Niwas, Sardarpura, Udaipur- 313001 Email: imprintspdp@gmail.com You do not have the permission to view this presentation. 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Focus on Soft skills imprintcenter Download Post to : URL : Related Presentations : Share Add to Flag Embed Email Send to Blogs and Networks Add to Channel Uploaded from authorPOINT lite Insert YouTube videos in PowerPont slides with aS Desktop Copy embed code: (To copy code, click on the text box) Embed: URL: Thumbnail: WordPress Embed Customize Embed The presentation is successfully added In Your Favorites. Views: 652 Category: Education License: All Rights Reserved Like it (0) Dislike it (0) Added: December 26, 2010 This Presentation is Public Favorites: 4 Presentation Description No description available. Comments Posting comment... By: behldhatri (10 month(s) ago) pls let me download it.. v urgent Saving..... Post Reply Close Saving..... Edit Comment Close Premium member Presentation Transcript Interpersonal Skills : Interpersonal Skills Imprint Training Center 9- Lal Niwas, Sardarpura, Udaipur- 313001 Email: imprintspdp@gmail.com Context setting : Context setting Methodology is not enough Need to know ‘how’ to do the job Increase in importance of skills in internationally recognised approaches to project and programme management: PMI IPMA New skills series from TSO aimed at project and programme managers General dissatisfaction by employers with level of interpersonal skills displayed by staff* Imprint Training Center 9- Lal Niwas, Sardarpura, Udaipur- 313001 Email: imprintspdp@gmail.com Completing the picture : Completing the picture Imprint Training Center 9- Lal Niwas, Sardarpura, Udaipur- 313001 Email: imprintspdp@gmail.com Soft skills or interpersonal skills? : Soft skills or interpersonal skills? Interpersonal skills: Considers and responds appropriately to the needs, feelings, and capabilities of different people in different situations; is tactful, compassionate and sensitive, and treats others with respect. Imprint Training Center 9- Lal Niwas, Sardarpura, Udaipur- 313001 Email: imprintspdp@gmail.com Importance of interpersonal skills : Importance of interpersonal skills Imprint Training Center 9- Lal Niwas, Sardarpura, Udaipur- 313001 Email: imprintspdp@gmail.com Skill groupings : Skill groupings Assertiveness/Empathy Imprint Training Center 9- Lal Niwas, Sardarpura, Udaipur- 313001 Email: imprintspdp@gmail.com Challenges of this subject : Challenges of this subject Managers think it is ‘touchy feely’ and do not see it as their place to train their staff in how to be a ‘better person’ Managers do not connect strong interpersonal skills with the bottom line of successful project delivery The subject is so broad that it is difficult to be specific about what is required and how to get there No obvious start or end point so it is difficult to know where to begin and how to estimate the amount of training and investment required It is not policy to invest in temporary staff Imprint Training Center 9- Lal Niwas, Sardarpura, Udaipur- 313001 Email: imprintspdp@gmail.com Skills derived from… : Skills derived from… Imprint Training Center 9- Lal Niwas, Sardarpura, Udaipur- 313001 Email: imprintspdp@gmail.com Cognitive intelligence : Cognitive intelligence Intelligence quotient – measures the ability to solve logical or strategic problems Analytic intelligence needs to be enhanced by: Practical intelligence which is the capability to solve problems Creative intelligence which is the capability to find new approaches Imprint Training Center 9- Lal Niwas, Sardarpura, Udaipur- 313001 Email: imprintspdp@gmail.com Emotional intelligence : Emotional intelligence Emotional quotient – the ability to access ones own and others personal feelings as crucial. It is formed of: Self awareness Emotional resilience Motivation Interpersonal sensitivity Influence Intuitiveness Conscientiousness EQ has been identified as a requirement for the effective use of IQ. Imprint Training Center 9- Lal Niwas, Sardarpura, Udaipur- 313001 Email: imprintspdp@gmail.com Spiritual intelligence : Spiritual intelligence Spiritual intelligence is described as "the intelligence with which we address and solve problems of meaning and value The intelligence with which we can place our actions and our lives in a wider, richer, meaning-giving context, the intelligence with which we can assess that one course of action or one life-path is more meaningful than another." (SQ), the ultimate intelligence that serves as a necessary foundation for the effective functioning of both IQ and EQ. Imprint Training Center 9- Lal Niwas, Sardarpura, Udaipur- 313001 Email: imprintspdp@gmail.com Developing emotional intelligence : Developing emotional intelligence Imprint Training Center 9- Lal Niwas, Sardarpura, Udaipur- 313001 Email: imprintspdp@gmail.com Emotional competencies : Emotional competencies Self-awareness Emotional awareness, Accurate self-assessment, Self-confidence Self-management Self-control, Trustworthiness, Conscientiousness, Adaptability, Achievement Orientation Initiative Social awareness Empathy, Organisational awareness, Service orientation Social skills Developing others, inspiring and guiding, Influence, Communication, initiating or managing change Negotiating and resolving disagreements, Building bonds, Teamwork and collaboration Imprint Training Center 9- Lal Niwas, Sardarpura, Udaipur- 313001 Email: imprintspdp@gmail.com Process Model : Process Model Imprint Training Center 9- Lal Niwas, Sardarpura, Udaipur- 313001 Email: imprintspdp@gmail.com Emotional rollercoaster : Emotional rollercoaster Imprint Training Center 9- Lal Niwas, Sardarpura, Udaipur- 313001 Email: imprintspdp@gmail.com