Business Etiquette- Putting Best Fork Forward

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Business Etiquette:Putting your BestFork Forward : 

Business Etiquette:Putting your BestFork Forward

Presentation Overview : 

Presentation Overview What is etiquette? Interview tips Receptions The business luncheon/dinner Social graces for the new millennium

What is etiquette? : 

What is etiquette? “The conduct or procedure required by good breeding or prescribed by authority to be observed in social or official life. From the French for “ticket.” - Merriam Webster Dictionary

Congratulations! You got theinterview!!! : 

Congratulations! You got theinterview!!! Now what?

Interview tips… : 

Interview tips… Do your homework! Yearly reports Current employees Web site / press packages Dress to impress Conservative dark suit Well groomed

Interview tips… : 

Interview tips… Arrive early 20 minutes minimum Allow for travel, bad directions, weather, etc. Be extra nice to the receptionist/ secretary Schedule keeper Trusted confidant Future fellow employee

Seal the deal… : 

Seal the deal… Write a thank you note to the interviewer(s) Send note within 24 hours of the interview Handwritten on personal stationary

The Reception… : 

The Reception…

Why a reception? : 

Why a reception? Networking 61% of job seekers found employment through networking 81% of jobs are never posted Socializing Not as intimidating as an interview Employers watch how you interact with others.

Reception tips… 1st impressions : 

Reception tips… 1st impressions Look the part Dress appropriately for time of day / season Confidence, head up, make eye contact What is your body saying? Open body language Facial expressions Do you want to be there? If not, FAKE IT!

Reception tips – Introductions… : 

Reception tips – Introductions… Greetings Stand when approached Shake hands firmly (web to web) Look in the eye Repeat name for clarity

Reception tips – Introductions… : 

Reception tips – Introductions… Introduce junior to senior (age, rank, seniority, etc.) Say senior name 1st “Dr. Hilpert, please meet Mrs. Mullins.” In a group, introduce the guest. Everyone else should introduce themselves.

Reception tips…Introductions : 

Reception tips…Introductions What if I forget a name? Are they wearing a nametag? Apologize Ask again Say it 5 times

Reception tips…Eating : 

Reception tips…Eating Eat before you go Small portions Don’t “graze.” Cup, plate, fork, napkin demo

Reception tips…Eating : 

Reception tips…Eating Eat before you go Small portions Don’t “graze.” Cup, plate, fork, napkin demo

The Business Dinner…Table Setting : 

The Business Dinner…Table Setting

The Business Dinner…Styles ofEating : 

The Business Dinner…Styles ofEating European Style Fork remains in the right hand. Continental style Fork switches from left hand to right tines down.

The Business Dinner…Before webegin… : 

The Business Dinner…Before webegin… Come promptly when called Be seated after all have arrived from left Males assist ladies to right Remove hats (men) When to start eating Pass food from left to right Pass salt & pepper together

The Business Dinner…The LittleThings… : 

The Business Dinner…The LittleThings… The napkin Lay in lap – do not shake Place in chair if coming back Fold next to plate when finished Crowded banquet Tables d = drink b = bread Soup As a ship goes out to sea, I scoop my soup away from me.”

The Business Dinner…The LittleThings… : 

The Business Dinner…The LittleThings… Silverware Signals Knife, when not in use, rests at the top of the plate, blade facing you. When finished, fork & knife lie parallel at 11:55 position. Never use your utensils for serving Spit bad pieces of food on fork and place on side of plate.

The Business Dinner…Questions : 

The Business Dinner…Questions Who picks up the check? What should I have to drink? What should I order? How fast should I eat? What if I have an accident? Are they really watching that close?

Social Graces for the NewMillennium… : 

Social Graces for the NewMillennium… Helping out of a vehicle Opening doors Helping with coat Walking on sidewalk