logging in or signing up Conflict Management Styles imprintcenter Download Post to : URL : Related Presentations : Share Add to Flag Embed Email Send to Blogs and Networks Add to Channel Uploaded from authorPOINT lite Insert YouTube videos in PowerPont slides with aS Desktop Copy embed code: (To copy code, click on the text box) Embed: URL: Thumbnail: WordPress Embed Customize Embed The presentation is successfully added In Your Favorites. Views: 1505 Category: Education License: All Rights Reserved Like it (1) Dislike it (0) Added: October 20, 2010 This Presentation is Public Favorites: 0 Presentation Description No description available. Comments Posting comment... By: gurukool (5 month(s) ago) can u pls allow ur presentations to b downloaded! it can b great help 4 sm ppl who cnt use internet... Saving..... Post Reply Close By: imprintcenter (5 month(s) ago) Good Morning, I'll be happy to share my work. Please mail me your email ID on imprintspdp@gmail.com. - Imprint Training Center Saving..... Edit Comment Close By: sanaullahmonir (7 month(s) ago) nice presentation would please tell me how i can download this Saving..... Post Reply Close By: imprintcenter (7 month(s) ago) Good Morning, Thank you for appreciating my work. I'll be happy to share my work. Please mail me your email ID on imprintspdp@gmail.com. - Imprint Training Center Saving..... Edit Comment Close By: ShakthiM (17 month(s) ago) pls allow me to download.. nandhu46@gmail.com Saving..... Post Reply Close By: imprintcenter (17 month(s) ago) Good Morning.. Am glad you liked the presentation. Have mailed you the PPT. Hope its useful. Have a great day. Imprint Training Center Saving..... Edit Comment Close By: amrahmed (19 month(s) ago) exellent Saving..... Post Reply Close By: imprintcenter (17 month(s) ago) Good Morning. Thank you. Imprint Training Center Saving..... Edit Comment Close Premium member Presentation Transcript Slide 1: CONFLICT MANAGEMENT Slide 2: WHAT IS A CONFLICT? Opposition arising from disagreements due to inconsistent objectives, thoughts, or emotions within or among individuals, teams, departments or organizations. TYPES OF CONFLICTS : TYPES OF CONFLICTS Goal conflict Cognitive conflict Affective conflict VIEWS ON CONFLICTS : VIEWS ON CONFLICTS Negative view Positive view Balanced view CONFLICT MANAGEMENT STYLES : CONFLICT MANAGEMENT STYLES Avoidance Smoothing Forcing Compromise collaborative Slide 6: CONFLICT MANAGEMENT STYLES Assertive Unassertive Uncooperative Cooperative Forcing Avoidance Collaboration Smoothing Person’s desire to satisfy own concerns Person’s desire to satisfy concerns of others Compromise Slide 7: AVOIDANCE STYLE I don’t have enough time I don’t have enough facts Perhaps the best way is to proceed as you think best Criticism: The conflict is not solved Example situations where avoidance style is appropriate Minor issues Inadequate facts and power Others can more effectively resolve the conflict Slide 8: SMOOTHING STYLE If it makes others happy, I wont challenge their views I don’t want to hurt the feelings of others We should not risk our friendship, so let’s not worry too much about the problem, things will work out Criticism: It encourages individuals to cover-up or gloss over their feelings Example situations where smoothing style is appropriate Emotional conflicts Talented employees Slide 9: FORCING STYLE If you don’t like the way things are run get out If you cant learn to cooperate, I am sure others who will, can be hired Criticism: The subordinates’ interests are ignored. The conflict is not analysed Example situations where forcing style is suitable Inadequate time Stopping people from taking advantage of him/her Slide 10: COMPROMISE STYLE I let other people win something, if they let me win something I try to find out a position between theirs and mine Criticism: people may encourage compromise on stated issues rather than on real issues Example situations where compromise style is acceptable It is not possible to achieve a win-win agreement When conflicts block important agreements Slide 11: COLLABORATIVE STYLE I try to get all view points & issues out in the open Best alternatives must be arrived through analysing Criticism: It is not suitable when win-win situation is not possible Example situations where this style is appropriate The parties disagree over the best means to achieve the common goals When there is a need for high-quality decisions BARRIERS TO ADOPT COLLABORATIVE STYLE : BARRIERS TO ADOPT COLLABORATIVE STYLE Inadequate time When a manager is expected to be autocratic CONCLUSION : CONCLUSION You do not have the permission to view this presentation. In order to view it, please contact the author of the presentation.
Conflict Management Styles imprintcenter Download Post to : URL : Related Presentations : Share Add to Flag Embed Email Send to Blogs and Networks Add to Channel Uploaded from authorPOINT lite Insert YouTube videos in PowerPont slides with aS Desktop Copy embed code: (To copy code, click on the text box) Embed: URL: Thumbnail: WordPress Embed Customize Embed The presentation is successfully added In Your Favorites. Views: 1505 Category: Education License: All Rights Reserved Like it (1) Dislike it (0) Added: October 20, 2010 This Presentation is Public Favorites: 0 Presentation Description No description available. Comments Posting comment... By: gurukool (5 month(s) ago) can u pls allow ur presentations to b downloaded! it can b great help 4 sm ppl who cnt use internet... Saving..... Post Reply Close By: imprintcenter (5 month(s) ago) Good Morning, I'll be happy to share my work. Please mail me your email ID on imprintspdp@gmail.com. - Imprint Training Center Saving..... Edit Comment Close By: sanaullahmonir (7 month(s) ago) nice presentation would please tell me how i can download this Saving..... Post Reply Close By: imprintcenter (7 month(s) ago) Good Morning, Thank you for appreciating my work. I'll be happy to share my work. Please mail me your email ID on imprintspdp@gmail.com. - Imprint Training Center Saving..... Edit Comment Close By: ShakthiM (17 month(s) ago) pls allow me to download.. nandhu46@gmail.com Saving..... Post Reply Close By: imprintcenter (17 month(s) ago) Good Morning.. Am glad you liked the presentation. Have mailed you the PPT. Hope its useful. Have a great day. Imprint Training Center Saving..... Edit Comment Close By: amrahmed (19 month(s) ago) exellent Saving..... Post Reply Close By: imprintcenter (17 month(s) ago) Good Morning. Thank you. Imprint Training Center Saving..... Edit Comment Close Premium member Presentation Transcript Slide 1: CONFLICT MANAGEMENT Slide 2: WHAT IS A CONFLICT? Opposition arising from disagreements due to inconsistent objectives, thoughts, or emotions within or among individuals, teams, departments or organizations. TYPES OF CONFLICTS : TYPES OF CONFLICTS Goal conflict Cognitive conflict Affective conflict VIEWS ON CONFLICTS : VIEWS ON CONFLICTS Negative view Positive view Balanced view CONFLICT MANAGEMENT STYLES : CONFLICT MANAGEMENT STYLES Avoidance Smoothing Forcing Compromise collaborative Slide 6: CONFLICT MANAGEMENT STYLES Assertive Unassertive Uncooperative Cooperative Forcing Avoidance Collaboration Smoothing Person’s desire to satisfy own concerns Person’s desire to satisfy concerns of others Compromise Slide 7: AVOIDANCE STYLE I don’t have enough time I don’t have enough facts Perhaps the best way is to proceed as you think best Criticism: The conflict is not solved Example situations where avoidance style is appropriate Minor issues Inadequate facts and power Others can more effectively resolve the conflict Slide 8: SMOOTHING STYLE If it makes others happy, I wont challenge their views I don’t want to hurt the feelings of others We should not risk our friendship, so let’s not worry too much about the problem, things will work out Criticism: It encourages individuals to cover-up or gloss over their feelings Example situations where smoothing style is appropriate Emotional conflicts Talented employees Slide 9: FORCING STYLE If you don’t like the way things are run get out If you cant learn to cooperate, I am sure others who will, can be hired Criticism: The subordinates’ interests are ignored. The conflict is not analysed Example situations where forcing style is suitable Inadequate time Stopping people from taking advantage of him/her Slide 10: COMPROMISE STYLE I let other people win something, if they let me win something I try to find out a position between theirs and mine Criticism: people may encourage compromise on stated issues rather than on real issues Example situations where compromise style is acceptable It is not possible to achieve a win-win agreement When conflicts block important agreements Slide 11: COLLABORATIVE STYLE I try to get all view points & issues out in the open Best alternatives must be arrived through analysing Criticism: It is not suitable when win-win situation is not possible Example situations where this style is appropriate The parties disagree over the best means to achieve the common goals When there is a need for high-quality decisions BARRIERS TO ADOPT COLLABORATIVE STYLE : BARRIERS TO ADOPT COLLABORATIVE STYLE Inadequate time When a manager is expected to be autocratic CONCLUSION : CONCLUSION