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Slide 2: 

Behaviours of An Engaging Leader

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Leadership Training Brisbane The Engaging Leader Framework “7 Steps to Becoming an Engaging Leader “Fantastic presentation! A must for leaders! Exceeded expectations! Great for any leader in any organisation!” Debra Campbell, Qld Police Academy

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80% of The Australian Workforce is Not Engaged! * Gallop survey

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Productivity is suffering! Todays managers must meet the challenge of re-engaging the work force.

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The Engaging Leader Framework Outlines 7 Sets of Behaviours Used By Managers Who Successfully Engage Their Teams. Only some of the leadership behaviours from the Engaging Leader Framework are listed in the slide show…

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1. Lead With Purpose Behaviours Develop a shared purpose Establish a set of values to guide behaviour Coach on how daily activities achieve purpose

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2. Build Trust Behaviours Communicate clear expectations Speak the truth Do what I say Be dependable and consistent

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“All managers and supervisors should do this course. If you get these skills right, the rest is easy.” M. Kerl, Qld Transport

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3. Know Your People Behaviours Accept differences Can accurately describe the behaviour of others Can interpret team member’s personality styles

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4. Communicate With Influence Behaviours Respect the values and style of others Listen for complete understanding (without judgement) Effectively assertive

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5. Take Action Behaviours Take responsibility for own actions Takes accountability for results Chooses to respond rather than react Knows it’s what you do (not what happens to you) that determines success

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6. Build Team Performance Behaviours Encourage ideas and input Adapts leadership style to the individual Provides meaningful feedback Establishes individual accountability and open communication lines

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7. Think Creatively Behaviours Explores ‘new’ ways of looking at things Encourages team member creativity Is able to say no! Can cope with uncertainty and ambiguity

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“If you are serious about expanding your leadership qualities this course is definitely worthwhile.” Darryl Crees, Cairns Regional Council

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About James McNamara James teaches people how to get others to willingly follow! Whether you are leading a team, facilitating change or managing difficult behaviour, James has the influence strategies you need.

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Contact We’d love to hear from you and chat about how we can help to develop the leadership capability of your managers… James McNamara Founder – The Impact Factory www.impactfactory.com.au 1300 790 150 james@impactfactory.com.au