logging in or signing up operations management - presentation hvethavisuit Download Post to : URL : Related Presentations : Let's Connect Share Add to Flag Embed Email Send to Blogs and Networks Add to Channel Copy embed code: Embed: Flash iPad Dynamic Copy Does not support media & animations Automatically changes to Flash or non-Flash embed WordPress Embed Customize Embed URL: Copy Thumbnail: Copy The presentation is successfully added In Your Favorites. Views: 3616 Category: Entertainment License: All Rights Reserved Like it (0) Dislike it (0) Added: December 06, 2009 This Presentation is Public Favorites: 1 Presentation Description No description available. Comments Posting comment... Premium member Presentation Transcript Slide 1: - The management of systems or processes that create goods and/or provide services. OPERATIONS MANAGEMENT THE THREE BASIC FUNCTIONS OF BUSINESS ORGANIZATIONS : THE THREE BASIC FUNCTIONS OF BUSINESS ORGANIZATIONS Production Systems – use resources to transform inputs into some desired output. : Production Systems – use resources to transform inputs into some desired output. INPUTS : INPUTS Raw Materials Customer Finished product from another system TRANSFORMATION PROCESSES : TRANSFORMATION PROCESSES Physical (As in Manufacturing) Location (Transportation) Exchange (Retailing) Storage (Warehousing) Slide 6: Physiological (Healthcare) Informational (Telecommunications) Psychological (Entertainment) Slide 7: The essence of the operations function is to add value during the transformation process. Value Added – the term used to describe the difference between the cost of inputs and the value or price of outputs. Slide 8: VALUE ADDED INPUTS Land Labor Capital Information Transformation/ Conversion Process Outputs Goods Services CONTROL Slide 9: In operations management, we must ensure that the transformation process is performed efficiently and that the output is of greater value than the sum of the input. Operations management is concerned with the design and implementation of system and process for getting work done. Slide 10: Operating management examines the objective of the firm and work within the constraints of the system to operate most effectively and efficiently. Slide 11: TYPICAL DIFFERENCES BETWEEN GOODS AND SERVICES Slide 12: CHARACTERISTICS GOODS SERVICE Customer Contract Low High Uniformity of Input High Low Labor Content Low High Uniformity of Output High Low Output Tangible Intangible Measurement of Productivity Easy Difficult Opportunity to correct High Low quality problems before delivery Inventory Much Little Evaluation Easier More Difficult Patentable Usually Not Usually Slide 13: SCOPE OF OPERATIONS MANAGEMENT Slide 14: 1. Product and service design 2. Process selection 3. Selection of Management of Technology 4. Design of work systems 5. Location planning 6. Facilities planning 7. Quality improvement of the organization’s products and services You do not have the permission to view this presentation. In order to view it, please contact the author of the presentation.