Performance Testing a SaaS Product

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An online employee benefits administration product goes from serving a modest capacity user-base to a magnitude that now reads in thousands and millions, enabling this customer to strike big-ticket deals.

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HSTC601 www.harbinger-systems.com PERFORMANCE TESTING A SAAS ENTERPRISE PRODUCT

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Challenge Very high annual usage spikes during employee enrollment period Limited capacity to manage concurrent and total users in the system Product imports 100 users at a time in half an hour - How can it import a customer with 100,000 employees? Harbinger Solution Measured throughput, latency, response times, external resource and memory utilization on high-visibility pages Testing server performance on single machine, load-balanced server farms and controller-agent server configurations Technologies & Tools Microsoft Visual Studio Team System 2008 (VSTS) ANT profiler Microsoft CLR SQL profiler Memory profiler Benefits Concurrent and step-load user capacity up from 10 to 1000 and 3000 respectively Total server capacity up from couple of hundred thousand users to millions Product imports up to 100,000 users at a time in 15 minutes BOTTOM LINE Company signing up big-ticket customers with a high-capacity product PERFORMANCE TESTING A SAAS ENTERPRISE PRODUCT www.harbinger-systems.com Situation A medium-sized business provides HR benefits administration SaaS product Forecasts a supernormal growth in total users and average employee strength of its customers

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Services Web 2.0 eLearning Software Product Development Performance Engineering Systems Software Locations Redmond, USA Pleasanton, USA Pune, India Contact sales@harbingergroup.com info@harbingergroup.com USA Tel: +1 (425) 861-8400, +1 (510) 991-7766 India Tel: +91.20.2528.4201 / 2 / 3 HARBINGER GROUP Innovate. Partner. Excel. www.harbingergroup.com HARBINGER SYSTEMS About Harbinger Systems is a leading provider of software engineering services to some of the world's best product companies. By leveraging cutting-edge technologies, Harbinger Systems works with its customers as a partner in technology innovation. www.harbinger-systems.com