iPhone CRM Client - A Case Study


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iPhone client for an open source CRM software to keep sales employees who are on the move connected and productive


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Follow Us blog.harbinger-systems.com www.twitter.com/HarbingerSys www.facebook.com/harbingersys www.slideshare.net/hsplmkting www.linkedin.com/companies/382306 HARBINGER SYSTEMS Overview Harbinger Systems is a leading provider of software engineering services to some of the world's best product companies. Our services span solution consulting, software design, development, testing and test automation. By leveraging cutting-edge technologies, Harbinger Systems works with its customers as a partner in technology innovation. www.harbinger-systems.com Services Software Product Development Web 2.0 Mobile eLearning Performance Engineering Systems Software Digital Marketing Also Read Our White Papers… Interactive User Experience (IUX): Going Beyond Interfaces Comparing Adobe Flex & JavaScript The Enterprise Software Makeover Guide Five Javascript Frameworks: A Point-by-point Comparison A Harbinger Systems Case Study www.harbinger-systems.com

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Challenge The company wants to provide sales team access to critical CRM functionality while being on the move Application focus was to make it fast, frill-less and hassle-free access on mobile devices iPhone 2.2.1 SDK Xcode 3.2 Google Map GMap2 API for showing address Email and calling API for contact CRM-Web Service communication Benefits Sales people constantly connected and productive in offline as well as online mode Sales teams able to instantly note down contacts and opportunities without having to resort to cumbersome mechanisms like Notepad, Excel and others BOTTOM LINE Sales people of the company able to be connected and be productive 24/7 MOBILE CRM CLIENT FOR IPHONE & BLACKBERRY www.harbinger-systems.com HSTC901 Harbinger Solution Adapted web-based interface to iPhone’s and Blackberry’s native-UI and small factor A lightweight CRM client with key modules, Contacts, Leads and Opportunities developed with quick turnaround time Mobile clients support offline and online modes with sync and connectivity to server through a web service Situation A diversified enterprise delivering software products and services across 45 countries Company uses a central web-based open source CRM software for its sales force Technologies & Tools BlackBerry SDK 5.0 Event handling and listeners KSoap2 for SOAP connectivity to web services Multiple UI layouts for different screens

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