leadership uop

Training Plan : 

8/1/2010 1 Training Plan

Being a Team : 

8/1/2010 2 Being a Team What is a Team? A group of people learning to work together to achieve a goal How to build a team and types of Teams Teams develop and evolve through a series of stages to make them fully functional and able to complete the tasks put in front of them Cross-functional teams are made up of all primary areas and departments of a company Self-managed teams control all aspects of the team from the how, when and what to do to obtain the goal The task force is a temporary team brought together for product development, service, system, or to solve a system problem

Training Plan : 

Training Plan Training will address communication, collaboration and conflict management Ethical Leadership training needed for management In training, groups can learn through open discussions. Mentoring program will help managers develop employees 8/1/2010 3

Slide 4: 

8/1/2010 4

A team leader at work : 

8/1/2010 5 A team leader at work

Team Conflict : 

8/1/2010 6 Team Conflict Team conflicts need resolution

Conflict Resolution : 

8/1/2010 7 Conflict Resolution Conflict Resolution – a key ingredient in successful teams The steps to resolving conflict and attaining a positive result are: Exploring the reason for conflict Looking for alternative solutions given the reason Bringing parties to agreement on most appropriate solution Implementing the best solution Evaluating the solution Practicing six steps of conflict resolution

AEIOU Method: Conflict and Cohesion and Groups : 

AEIOU Method: Conflict and Cohesion and Groups “A”, Assume your team members are there to cooperate “E”, clearly express what your think “I”, identify what you want to happen “O”, showing outcome of what you identify “U”, help team understand your idea and agree upon it 8/1/2010 8

What is Conflict? : 

What is Conflict? Disagreement or incompatibility of team members Lack of Leadership Inability of team leader to guide team through conflicts to resolution Inability of team members to cooperate with team leader 8/1/2010 9

Conflict Resolution Continued : 

8/1/2010 10 Conflict Resolution Continued Personality Differences: Attitudes etc… Personality differences are one of the major causes of conflict in working teams The main contributors to this conflict type are teams where there are Different attitude Difference in needs Difference in expectations Difference in perception Different resources Difference in personalities for every given team members The key to understanding personal conflict is to understand the ‘mental model’ that is applied to understand a problem or situation so common understanding in the team can be developed Teams with common perceptions are able to make quick decisions and do not experience excessive conflict

Conclusion : 

8/1/2010 11 Conclusion Main Conclusion Points Training is required to bring employees up to speed on communication and conflict resolution. Working as a team can be a very difficult thing to do. The successful implementation of training and mentoring programs requires support from management, competent instructors, and the ability to solve any unique challenges that may arise. The right leader can motivate and hold the team together, thus the dynamics of the team will become apparent and victory can be achieved even if conflict between teammates arises

Questions and Comments : 

8/1/2010 12 Questions and Comments Do you have any questions on Team Dynamics or Conflict Resolution?