EMPLOYEE RELATIONSHIP MANAGEMENT SYSTEM

Employee Relationship Management : 

Employee Relationship Management INFORMATION SYSTEM

Employee Relationship Management : 

ERM is a term that refers to relationship development and management between employers and their employees. It involves enhancing employee satisfaction, motivation & performance as well as sustaining his integrity & loyalty to the organization. Core issues that can be controlled with effective employee relationship management are: Communication Conflict management Employee growth Employee Relationship Management

Why do we need Employee Relationship Management? : 

Defining employee relationship management is more difficult than defining something like Customer Relationship management.  Customers simply go off to competitors when the relationship is not working while unhappy employees can remain for long periods in the company & daily experiencing a relationship with their employer. Employee Relationship Management will improve productivity by improving: Employee morale Employee loyalty Employee turnaround Employee communication Employee change readiness Why do we need Employee Relationship Management?

How Information System helps in ERM? : 

Technology has already contributed to improving employee relationships: Companies already employ HR systems to ensure that employees get paid out the correct salaries on time. HR system allows employees to manage training as well as their leave. Advance companies have performance measurement systems that assist with the monitoring and feedback of performance by linking it to bonus schemes. Work flow systems help to manage and coordinate the flow of work to and from employees. Business information management technologies provides employees with up to date information. Knowledge management technologies help employees to share knowledge of what is happening in the company. How Information System helps in ERM?

Slide 6: 

Email, company portals and electronic calendars are already tools in use in most companies. Chief Executives have use blogging as a means to directly communicate with employees. Online self training courses helps employees to stay up to date with the latest developments in the industry. These technologies improved efficiencies rather than relationships.

STAGES OF ERM : 

STAGES OF ERM TALENT TRAINEE EMPLOYEE FAMILY MEMBER BRAND PERIOD OF STAY EMPLOYEE COST

ENTERPRISE RELATIONSHIP MATRIX : 

ENTERPRISE RELATIONSHIP MATRIX ERM CRM HIGH HIGH LOW

ERM ENVIRONMENT-KEYINFLUENCING FACTORS : 

EMPLOYEE RELATIONSHIP MANAGEMENT ATTITUDE & APTITUDE RESPONSIBILITY SHARING INTER-DEPARTMENTAL COMMUNICATION CORPORATE POLICIES & ETHICS INTRA- DEPARTMENTAL COMMUNICATION REWARDS & RECOGNITION COMPANSATION WORKCULTURE& ENVIRONMENT ERM ENVIRONMENT-KEYINFLUENCING FACTORS

ERM CYCLE : 

HIGHER ERM EMPLOYEE SATISFACTION BETTER CUSTOMER SERVICE HIGHER CRM CUSTOMER SATISFACTION & LOYALTY GREATER CUSTOMER VALUE INCREASED PROFITABILITY REWARDS & RECOGNITION ERM CYCLE

THANK YOU : 

THANK YOU HIMANSHU YADAV NISHIT MALAKAR NAFISEH SOLEYMANI