customer satisfaction survey process

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By: riteshceo (110 month(s) ago)

nice1

Presentation Transcript

VISHWAS THE TRUST : 

VISHWAS THE TRUST

CONTENTS : 

Introduction Customers Financiers Used car dealers Service dealers process Estimation conclusion CONTENTS

INTRODUCTION : 

without customers - people who buy our products and services - our businesses close down and we all pack up to go home. The faster you can adapt to accommodate customer needs, the stronger your company's reputation. For this purpose conducting CUSTOMERS MELA INTRODUCTION

CUSTOMERS MELA : 

Sources Customers Financiers Used car dealers Service dealers CUSTOMERS MELA

CUSTOMERS : 

Old customers Builders Experts in their profession(doctors, lawyers, etc..) Others CUSTOMERS

FINANCIERS : 

ICICI HDFC SUNDARAM M&M MAGMA NATIONALIZED BANKS OTHERS FINANCIERS

USED CAR & SERVICE DEALERS : 

Famous used car dealers in the area. Private service dealers for all cars. USED CAR & SERVICE DEALERS

PROCESS : 

Invitation Introduction Objectives of event DEMO EXISTING VEHICLES NEWLY LUNCHED VEHICLES FUTURE VEHICLES SERVICES BENEFITS Process of purchase Feed back HARSHA TOYOTA TOYOTA PROCESS

ESTIMATION : 

ESTIMATION

CONCLUSION : 

Finally conclude that this event is very useful for the organization to get new enquiries and real time feed back CONCLUSION

Slide 11: 

Thank you by SANKAR.P M.I.C HARSHA TOYOTA, NELLORE.

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