Human Resource

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Human Resource Planning Assessing Future Human Resource Needs Assessing Current Human Resources Developing a Program to Meet Needs

Importance of a god Job Analysis : 

Importance of a god Job Analysis Job Analysis Job Description Job Specifications Job Evaluation

Job Description VS Job Specification : 

Job Description VS Job Specification A Job Description defines What the job does a profile of the job A job Specification describes what the job demands of those who do it describes the human factors that are required Requirements Include: Experience Training Education Physical & Mental Demands The are often combined in one document since they both focus on the job. (but please separate for purposes of your project)

The Sequence of the Job From Job Analysis to Performance Appraisal : 

The Sequence of the Job From Job Analysis to Performance Appraisal Job Analysis Job Specification Job Description Development Performance Appraisal Training Orientation Recruitment Advertising Selection

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Recruitment Sources Internal Searches Employee Referrals Employee Leasing Temp Services Employment Agencies Advertisements School Placement

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Traditional view Contemporary view Caused by trouble makers Bad Should be avoided Must be suppressed Inevitable between humans Often beneficial Natural result of change Can and should be managed CONFLICTS

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Five conflict management modes1. Withdrawal Temporary 2. Smoothing fails to resolve 3. Compromising Provides 4. Forcing resolution 5. Problem solving

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Organizational Conflict The discord that arises when goals, interests or values of different individuals or groups are incompatible and those people block or thwart each other’s efforts to achieve their objectives. Conflict is inevitable given the wide range of goals for the different stakeholder in the organization. Lack of conflict signals that management emphasizes conformity and stifles innovation. Conflict is good for organizational performance although excessive conflict causes managers to spend too much time achieving their own ends.

Slide 15: 

The Effect of Conflict on Organization Performance

Slide 17: 

Sources of Conflict

Introduction : 

Introduction What is culture? Visible culture: customs, clothing, rituals, material culture, physical habits. Invisible culture-Psychological Structures: thoughts, beliefs, superstitions, values, expectations and assumptions about what is “normal” or “common sense”.

Slide 20: 

Cultural Conflict Cultural conflict arises when a person’s expectations of what is “normal” are violated. This causes an emotional reaction- anger, fear, confusion, disappointment.