SafePay Closed Cash Handling

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Gunnebo is a pioneer in the area of closed cash handling. Together with leading retailers in Europe we have developed SafePay™, a secure way to handle cash efficiently and remove cash differences.

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Closed Cash Handling for Retail

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Gunnebo is a pioneer in the area of closed cash handling. Together with leading retailers in Europe we have develo- ped SafePay™ a secure way to handle cash effciently and remove cash differences. Closed cash handling replaces manual tills with recycling cash systems. Payment is counted and correct change paid automatically. Money is secured and controlled from the moment it leaves the customer’s hand until it reaches the cash-counting centre. No manual cash handling no opportunity for cash differences and a safer store for both customers and staff. A closed cash handling system should include: Clearly separated open and closed areas Full recycling of all denominations Authenticity control Ink protection for secure transportation of cash Recycling transport cassettes to allow closed cash handling in back offce as well Modularity to ft any checkout environment A clear interface between store and external partners like CIT The fexibility to adapt to existing CIT infrastructure Online cash management “If a cash handling system is to be reliable there must be no weak links in the chain.” John Ravn Senior Controller and Head of Security COOP Fakta Denmark In some European countries “more than 50 of cash sourcing transactions are carried out via the retailer.” European Security Transport Association What is Closed Cash Handling Closed Cash Handling for Retail • Sec ur ity • L oss pr e v en tion • L o w cash hand ling c osts • Saf e w orking en vir onmen t • Better shopping e xper ience f or c ust omers • C ost -ef f ec tiv e cash hand ling par tnerships

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A robbery can be a traumatic experience so the security offered by closed cash handling gives shop staff peace of mind. A closed cash handling system protects cash throughout the entire chain – from when the customer pays all the way to the cash-counting centre. No gaps in security and no weak links. Keeping cash locked away and out of sight removes the temp- tation for robbery. This saves retailers not just the obvious cost of robbery but also the wider costs from the negative effect on staff and customers. It may not be realistic to create a “cash-less” store but closed cash handling can create a “cash-secure” store. A safer place to work and a safer place to shop. Retailers also beneft from the enforcement of proper security routines where the exact amount of cash is accounted for at every till at any store location. Closed Cash Handling Security • No manua l cash hand ling or r esponsi bi lity • Aut omatic r ec onc i liation and cash c on tr ol • One cash hand ling pr ocess f or a l l check out ar eas including self -ser vice • Online r epor ting and cash manag emen t Protection of people protection of cash “If we were to deploy a closed system in all our stores we would remove more than 90 of all robberies.” Petrus Bolin Head of Security Coop Sweden “The system has been introduced to protect staff and it has succeeded.” Michael Christiansen Admin Director Fakta A/S Denmark “Staff never have access to money which...means there is no opportunity for robbery.” Kajsa Smedberg Blomsterlandet Sweden

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The cost of managing cash does not have to be a necessary evil. Closed cash handling requires less administration and less staff time. Cash is never handled manually and correct change is always given. Unexplained cash differences – and the task of dealing with them – are a thing of the past. Cashiers no longer need to have responsibility for cash at the till or back offce administration. Their time is better spent focused on customers and generating sales. Closed cash handling establishes a single secure controlled routine for the whole store and automates counting and checking. It is always clear at any time how much cash is in each till. Retailers have complete online control of cash and the beneft of automatic reconciliation. Closed Cash Handling Effciency • Str eamlined cash hand ling pr ocess • No manua l cash hand ling • No cashier cash r esponsi bi lity • Aut omatic r ec onc i liation and cash c on tr ol • One cash hand ling pr ocess f or a l l check out ar eas including self -ser vice More effcient cash handling “It makes administration much easier. We don’t need to cash up any more and we don’t have any cash differences.” Mette Bunch Salesperson Statoil Overlund Sweden “Because cash transactions are now far quicker personnel have more time to help our customers.” Mrs Miranda Store Manager Intermarché Boissise France

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“There is more interaction now between the cashier and the customer.” Jan Luis CFO Jan Linders Netherlands “Security for customers and shop staff has increased signifcantly.” Christian Gustafsson Head of Security Blomsterlandet Sweden The extra security and the reduced risk of robbery which a closed cash handling system provides creates a safer working and shopping environment. Research in parts of Europe has shown that at least one third of shop staff are worried about being robbed at work. Staff who feel safe at work are better able to serve customers and stores with satisfed staff can spend less time recruiting and re-training. In addition since less time is spent managing cash staff can devote more time to the customer. It is secure for shop staff to leave tills unattended and work more fexibly where it is needed. Checkouts can quickly be opened to reduce queues and just as quickly closed to allow staff to help customers. Staff remain motivated and customers receive better treatment. Closed cash handling also allows retailers to build more open checkout environments and separate self-service stations as well as offer new services such as cash-back and in-store banking. This creates more attractive stores and a better shopping experience for the customer. A better shop experience Closed Cash Handling Experience • Saf er st or e f or c ust omers and emplo y ees • Ena ble ne w st or e and check out c oncepts • T ask fe xi bi lity f or staf f • Mor e time de v oted t o c ust omers “If modern more open store layouts are to be feasible retailers need the type of security offered by a closed cash handling system.” Frank Horst Director of Research Loss Prevention and Security EHI Retail Institute GmbH Germany

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With online cash management the next generation of closed cash handling systems offers greater opportunities when working with external partners. Retailers can focus entirely on their customers – they no longer need to spend time administrating cash collection times. Staff also have much less involvement with the cash cycle and need not be taken off checkout duty to hand over cash to CIT personnel. Selected information can be shared with trusted partners. CIT can monitor the level of cash in a store and plan cash pick-ups and deliveries of change as needed. CIT services can be carried out without the involvement of store staff so that retailers can focus entirely on their customers. With a data connection to the store’s bank cash deposited in the back offce can be directly credited to the retailer’s account. The result – improved working capital and a more effcient service at a lower cost. Closed Cash Handling Partnerships • Bank c onnec tion f or dir ec t c r edit of dai ly ta kings • C ompletely outsour ced C I T ser vices • Impr o v ed w orking capita l • Online cash manag emen t More cost-effective cash handling partnerships “Closed cash handling creates a platform which allows us to offer retailers a better service and better meet their demands for outsourcing of tasks in their store.” Patrick Murray Sales Manager Retail Brink’s Netherlands “Big improvements were made through which our working capital has grown.” Jan Luis CFO Jan Linders Netherlands

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www.gunnebo.com SPGB.1011.R1

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