logging in or signing up type of communication gourabh Download Post to : URL : Related Presentations : Share Add to Flag Embed Email Send to Blogs and Networks Add to Channel Uploaded from authorPOINT lite Insert YouTube videos in PowerPont slides with aS Desktop Copy embed code: (To copy code, click on the text box) Embed: URL: Thumbnail: WordPress Embed Customize Embed The presentation is successfully added In Your Favorites. Views: 666 Category: Education License: All Rights Reserved Like it (0) Dislike it (0) Added: November 12, 2010 This Presentation is Public Favorites: 1 Presentation Description No description available. Comments Posting comment... Premium member Presentation Transcript Type of communication : Type of communication 1 Ravi trivedi Gju , hisar haryana COMMUNICATION : COMMUNICATION Communication is the process of sending and receiving messages. It is effective only when people understand each other stimulate others to take action encourage others to think in new ways 2 COMMUNICATION PROCESS : COMMUNICATION PROCESS 3 Sender encodes idea Receiver decodes message Receiver gives feedback TYPES OF COMMUNICATION:- : TYPES OF COMMUNICATION:- Formal communication Informal communication 4 formal network : formal network 5 Formal communication : Formal communication Formal communication is that communication which flows along a prescribed network. The members of an organisation desirous of communicating one another follow the formal network. 6 Advantages of formal communication:- : Advantages of formal communication:- Clear and effective communication. Maintenance of authority of executive. Orderly flow of information. Wider scope. Filtering of communication. 7 Disadvantages of formal communication:- : Disadvantages of formal communication:- Increased workload. Possibility of leakage. Overlooking by the officers. 8 Formal communication can be:- : Formal communication can be:- Downward communication. Upward communication. Horizontal communication. 9 Formal Communication Network : Formal Communication Network 10 Horizontal Department Department Downward communication:- : Downward communication:- Downward communication is a network of communication where flow of information is from top to bottom. For example, when a manager transmits information to a subordinate, communication is flowing downward. 11 Advantages of downward communication:- : Advantages of downward communication:- Explanation of policies and procedures to subordinates. Control Planning 12 Disadvantages of downward communication:- : Disadvantages of downward communication:- Loss of information. Delay. Lack of participation. Distortion. Lack of feedback. 13 Upward communication:- : Upward communication:- Upward communication is a network of communication where flow of information is from bottom to top. In this communication network, information is sought by top management from lower level of management. 14 Advantages of upward communication:- : Advantages of upward communication:- Feedback Constructive suggestion Greater harmony Release of tension Change 15 Disadvantages of upward communication:- : Disadvantages of upward communication:- Possibility of distorted message. Proper channel of communication is not followed. Lack of free expression. 16 Horizontal communication:- : Horizontal communication:- In addition to transmitting messages up and down the organisation , the formal communication network also carries messages horizontally from one department to another. For example, the marketing manager can communicate with production manager at the same level without any difficulty. 17 Horizontal Communication : Horizontal Communication 18 Supervisors Advantages of horizontal communication:- : Advantages of horizontal communication:- Co-ordination Faster communication 19 Disadvantages of horizontal communication:- : Disadvantages of horizontal communication:- Lack of motivation Presence of physical barriers 20 Informal communication:- : Informal communication:- Informal communication network is a network which works outside the official and formal lines of communication. It is unplanned. No set of rules and regulations are followed in this communication network. 21 Informal network : Informal network 22 Advantages of informal communication:- : Advantages of informal communication:- Speedy communication Multi dimensional Dynamic Supplementary to formal channels 23 Disadvantages of informal communication:- : Disadvantages of informal communication:- Distorted communication Erratic message 24 Slide 25: 25 Slide 26: 26 Communication may be verbal or non verbal. Verbal means “that includes words” & communication without words is known as non verbal communication. Verbal communication may be oral or written. Slide 27: 27 ORAL COMMUNICATION IN AN ORGANIZATION, THE TIME SPENT BY THE EMPLOYEE ON ORAL COMMUNICATION, AS PER THEIR LEVEL OF HIERARCHY, IS DIFFERENT. WHILE SUPERVISORS SPEND 25% OF THEIR TIME IN ORAL COMMUNICATION, AN EXECUTIVE SPENDS ALMOST 75% ON THE SAME . THE FIGURE RISES UP TO 90% FOR THE HIGHEST LEVEL OF MANAGEMENT. Slide 28: 28 ADVANTAGE OF ORAL COMMUNICATION IMMEDIATE FEEDBACK BETTER RELATIONSSHIP TIME SAVING EFFECTIVE TOOL OF GROUP COMMUNICATION IT IS THE ONLY WAY OUT DURING AN EMERGENCY Slide 29: 29 DISADVANTAGE OF ORAL COMMUNICATION LACK OF DOCUMENTATION NO LAGAL VALIDITY POSSIBILITY OF MISUNDERSTANDING UNSUITABLE FOR LONG MESSAGES IT IS CONSTRAINED BY PHYSICAL BARRIERS Slide 30: 30 TIPS FOR EFFECTIVE ORAL COMMUNICATION COSIDER THE OBJECTIVE BE CONFIDENT BE SINCERE & HONEST GIVE FULL FACTS AVOID USE OF SLANG WORDS MAINTAIN EYE CONTACT Slide 31: 31 WRITTEN COMMUNICATION PEOPLE HAVE FUNCTION WITH DEFINED OF AUTHORITY & RESPONSIBILITY. IN THE ABSENCE OF WRITTEN COMMUNICATION, IT BECOMES DIFFCULT TO RESPONSIBILITY. THIS THEREFORE IS AN ESSNTIAL PART OF ANY MANAGER’S RESPONSIBILITY TO COMMUNICATE ON PAPER. Slide 32: 32 ADVANTAGES OF WRITTEN COMMUNICATION READY REFERENCE LEGAL DEFENCE SUITABLE FOR DISTANCE COMMUNICATION PERMITS SUBSTITUTION & REVISION PERMANENT IN NATURE Slide 33: 33 DISADVANTAGES OF WRITTEN COMMUNICATION LIMITED TO LITERATE WORLD TIME CONSUMING LOT OF PAPER WORK LACK OF IMMEDIATE FEEDBACK COSTLY NO IMMEDIATE CLARIFICATION You do not have the permission to view this presentation. In order to view it, please contact the author of the presentation.
type of communication gourabh Download Post to : URL : Related Presentations : Share Add to Flag Embed Email Send to Blogs and Networks Add to Channel Uploaded from authorPOINT lite Insert YouTube videos in PowerPont slides with aS Desktop Copy embed code: (To copy code, click on the text box) Embed: URL: Thumbnail: WordPress Embed Customize Embed The presentation is successfully added In Your Favorites. Views: 666 Category: Education License: All Rights Reserved Like it (0) Dislike it (0) Added: November 12, 2010 This Presentation is Public Favorites: 1 Presentation Description No description available. Comments Posting comment... Premium member Presentation Transcript Type of communication : Type of communication 1 Ravi trivedi Gju , hisar haryana COMMUNICATION : COMMUNICATION Communication is the process of sending and receiving messages. It is effective only when people understand each other stimulate others to take action encourage others to think in new ways 2 COMMUNICATION PROCESS : COMMUNICATION PROCESS 3 Sender encodes idea Receiver decodes message Receiver gives feedback TYPES OF COMMUNICATION:- : TYPES OF COMMUNICATION:- Formal communication Informal communication 4 formal network : formal network 5 Formal communication : Formal communication Formal communication is that communication which flows along a prescribed network. The members of an organisation desirous of communicating one another follow the formal network. 6 Advantages of formal communication:- : Advantages of formal communication:- Clear and effective communication. Maintenance of authority of executive. Orderly flow of information. Wider scope. Filtering of communication. 7 Disadvantages of formal communication:- : Disadvantages of formal communication:- Increased workload. Possibility of leakage. Overlooking by the officers. 8 Formal communication can be:- : Formal communication can be:- Downward communication. Upward communication. Horizontal communication. 9 Formal Communication Network : Formal Communication Network 10 Horizontal Department Department Downward communication:- : Downward communication:- Downward communication is a network of communication where flow of information is from top to bottom. For example, when a manager transmits information to a subordinate, communication is flowing downward. 11 Advantages of downward communication:- : Advantages of downward communication:- Explanation of policies and procedures to subordinates. Control Planning 12 Disadvantages of downward communication:- : Disadvantages of downward communication:- Loss of information. Delay. Lack of participation. Distortion. Lack of feedback. 13 Upward communication:- : Upward communication:- Upward communication is a network of communication where flow of information is from bottom to top. In this communication network, information is sought by top management from lower level of management. 14 Advantages of upward communication:- : Advantages of upward communication:- Feedback Constructive suggestion Greater harmony Release of tension Change 15 Disadvantages of upward communication:- : Disadvantages of upward communication:- Possibility of distorted message. Proper channel of communication is not followed. Lack of free expression. 16 Horizontal communication:- : Horizontal communication:- In addition to transmitting messages up and down the organisation , the formal communication network also carries messages horizontally from one department to another. For example, the marketing manager can communicate with production manager at the same level without any difficulty. 17 Horizontal Communication : Horizontal Communication 18 Supervisors Advantages of horizontal communication:- : Advantages of horizontal communication:- Co-ordination Faster communication 19 Disadvantages of horizontal communication:- : Disadvantages of horizontal communication:- Lack of motivation Presence of physical barriers 20 Informal communication:- : Informal communication:- Informal communication network is a network which works outside the official and formal lines of communication. It is unplanned. No set of rules and regulations are followed in this communication network. 21 Informal network : Informal network 22 Advantages of informal communication:- : Advantages of informal communication:- Speedy communication Multi dimensional Dynamic Supplementary to formal channels 23 Disadvantages of informal communication:- : Disadvantages of informal communication:- Distorted communication Erratic message 24 Slide 25: 25 Slide 26: 26 Communication may be verbal or non verbal. Verbal means “that includes words” & communication without words is known as non verbal communication. Verbal communication may be oral or written. Slide 27: 27 ORAL COMMUNICATION IN AN ORGANIZATION, THE TIME SPENT BY THE EMPLOYEE ON ORAL COMMUNICATION, AS PER THEIR LEVEL OF HIERARCHY, IS DIFFERENT. WHILE SUPERVISORS SPEND 25% OF THEIR TIME IN ORAL COMMUNICATION, AN EXECUTIVE SPENDS ALMOST 75% ON THE SAME . THE FIGURE RISES UP TO 90% FOR THE HIGHEST LEVEL OF MANAGEMENT. Slide 28: 28 ADVANTAGE OF ORAL COMMUNICATION IMMEDIATE FEEDBACK BETTER RELATIONSSHIP TIME SAVING EFFECTIVE TOOL OF GROUP COMMUNICATION IT IS THE ONLY WAY OUT DURING AN EMERGENCY Slide 29: 29 DISADVANTAGE OF ORAL COMMUNICATION LACK OF DOCUMENTATION NO LAGAL VALIDITY POSSIBILITY OF MISUNDERSTANDING UNSUITABLE FOR LONG MESSAGES IT IS CONSTRAINED BY PHYSICAL BARRIERS Slide 30: 30 TIPS FOR EFFECTIVE ORAL COMMUNICATION COSIDER THE OBJECTIVE BE CONFIDENT BE SINCERE & HONEST GIVE FULL FACTS AVOID USE OF SLANG WORDS MAINTAIN EYE CONTACT Slide 31: 31 WRITTEN COMMUNICATION PEOPLE HAVE FUNCTION WITH DEFINED OF AUTHORITY & RESPONSIBILITY. IN THE ABSENCE OF WRITTEN COMMUNICATION, IT BECOMES DIFFCULT TO RESPONSIBILITY. THIS THEREFORE IS AN ESSNTIAL PART OF ANY MANAGER’S RESPONSIBILITY TO COMMUNICATE ON PAPER. Slide 32: 32 ADVANTAGES OF WRITTEN COMMUNICATION READY REFERENCE LEGAL DEFENCE SUITABLE FOR DISTANCE COMMUNICATION PERMITS SUBSTITUTION & REVISION PERMANENT IN NATURE Slide 33: 33 DISADVANTAGES OF WRITTEN COMMUNICATION LIMITED TO LITERATE WORLD TIME CONSUMING LOT OF PAPER WORK LACK OF IMMEDIATE FEEDBACK COSTLY NO IMMEDIATE CLARIFICATION