Nature of knowledge management and alternative views and types of know

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Nature of knowledge management and alternative views of knowledge and types of knowledge

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Nature of Knowledge Management:

Nature of Knowledge Management Dr. G C Mohanta, BE(Mech), MSc(Engg), MBA, PhD(Mgt) Professor Al-Qurmoshi Institute of Business Management, Hyderabad - 500005

Data, Information & Knowledge :

Data, Information & Knowledge Data: Discrete, objective facts (numbers, symbols, figures) without context or interpretation Information: Data which adds value to the understanding of a subject and in context, is the basis for knowledge Knowledge: The combination of data and information, to which is added expert opinion, skills and experience, to result in a valuable asset which can be used to aid decision making. Knowledge may be explicit and/or tacit, individual and/or collective

Relationship amongst Data, Information and Knowledge:

Relationship amongst Data, Information and Knowledge Data - Data is a collection of facts or events that are often out of context. Collection of some objects or results of some process are known as data. It is also known as unprocessed information. Information - When items of data are put together in a certain order & put into right context then this data becomes information. This information gives us some type of conclusion of answers or it is simply data. Knowledge - From this information we get knowledge as we find out answers and solutions from the data that has been put into order to create information. Knowledge is the result of learning. Knowledge is the internalisation of information, data, and experience.

Relationship amongst Data, Information and Knowledge:

Relationship amongst Data, Information and Knowledge An example of this relationship could be: Blood pressure of a patient is known as Data . By checking the blood pressure of the patient we can say that the patient is having high blood pressure - this is information . We are then able to conclude or get a meaningful conclusion from the blood pressure readings, so we call this information . The patient is having high blood pressure because of his family history -this conclusion is of reason of high blood pressure given by a doctor based on his experience and learning. This is then knowledge .

Stages from Data to Knowledge:

Stages from Data to Knowledge Data Information Knowledge Expertise Codifiable , explicit Easily transferable Individual, judgmental Contextual , tacit

Alternative Views of Knowledge:

Alternative Views of Knowledge Knowledge is embodied in humans as the capacity to understand, explain and negotiate concepts, actions and intentions. Knowledge is knowing, familiarity gained by experience; person’s range of information; a theoretical or practical understanding of; the sum of what is known. Knowledge is what has been understood and evaluated by the knower. Knowledge is structured and organized information that has developed inside of a cognitive system or is part of the cognitive heritage of an individual.

Alternative Views of Knowledge:

Alternative Views of Knowledge Knowledge is the general understanding and awareness garnered from accumulated information, tempered by experience, enabling new contexts to be envisaged. Knowledge is a personal/cognitive framework that makes it possible for humans to use information. Knowledge is a set of conceptual structures held in human brains and only imperfectly represented by information that can be communicated. Knowledge cannot be communicated by speech or any form of writing, but can only be hinted at. Knowledge is one or more sets of relatively stable information. Knowledge is the summation of information into independent concepts and rules that can explain relationships or predict outcomes.

Types of Knowledge:

Types of Knowledge Tacit knowledge Explicit knowledge Critical knowledge Embedded knowledge Formal knowledge Informal knowledge

Tacit and Explicit Knowledge:

Tacit and Explicit Knowledge Tacit knowledge is often subconscious, internalized, and the individual may or may not be aware of what he or she knows and how he or she accomplishes particular results. Explicit knowledge is the visible knowledge available in the form of letters, reports, memos, books, literatures, drawings, etc. Explicit knowledge can be embedded in objects, rules, systems, methods etc. Tacit knowledge is what is in our heads, and explicit knowledge is what we have codified.

What is Knowledge Management? :

What is Knowledge Management? Knowledge Management can be defined as: Capturing, storing, retrieving and distributing tangible Knowledge Assets such as copyrights patents and licenses. Gathering, organizing and disseminating intangible knowledge, such as professional know how and expertise, individual insight and experience, creative solutions and the like, brands, technology. Creating an interactive learning environment where people readily transfer and share what they know, internalize it and apply it to create new knowledge.

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