DO NOT DISTURB:
DO NOT DISTURB
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Rooms on DND not to be disturb unless at a particular time and a particular process to be followed: PRECUATION No hotel personal will enter rooms bearing a “DO NOT DISTURB” sign no noisy work to be done around the dnd room staff to be careful to maintain noise level near the dnd room.
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2. MONITORING STATUS The room status is to be regularly monitored by the housekeeping assistant. 3.INFORM THE DUTY MANAGER At 12:30 when the monitoring hiscrapency is fed, a written transmittal is sent to the dm about the DND rooms.
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4. INFORMATION If the DND is not removed by 3.30 p.m., inform the concerned executive/ supervisor and hang the DND acknowledgement card outside the room mention the time. 5.CHECKING WITH THE GUEST /CALLING THE ROOM:- The executive /supervisor will call the guest only after 1800 hrs and check if there is anything the guest would like and when would like his room to be cleaned.
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6.INFORMING THE EXECUTIVE / SUPERVISOR AND THE HOUSEKEEPING DESK:- IF the room is still DND till 2130 hrs, the DND acknowledgment card is againhang around the door with the time mentioned and the shift executive /supervisor is informed along with the desk.
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7.INFORMING THE DUTY MANAGER:- The desk attendant then sends a written transmitted to the duty manager about the DND rooms. 8.DUTY MANAGER’S RESPONSIBILITY:-
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The duty manager will go to the room , ring the bell twice and announce himself.If there is still no response, he will use his master key to enter the room to ensure the guest is fine.
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THANK YOU Prepared by:- GAURAV (008) GAURAV SAKKARWAL (007)