Working with Your FM Backoffice

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Working with Your FM Backoffice

Your Backoffice : 

Your Backoffice This training module will walk you through how to take advantage of all the resources and business tools located in your FM Backoffice. Your Backoffice is designed to make your FM business simple to operate. It’s the hub or lifeline of your business and contains the information you need to be successful. Keep in mind that your Backoffice information is for your eyes only. Keep your password confidential and make it a habit to go to the office everyday.

Getting Started : 

Getting Started Let’s get started. The first step is to go to the FM Cosmetics website or your own Personal FM Cosmetics Website and log-in using your user name and password. If you need help finding that information talk to your sponsor or contact FM.

Announcements : 

Announcements When you log in the first thing you will see is a list of Announcements. On the right of the screen are three headings: News, Promotions and Incentives. Be sure to click on each one to see all the latest information important for your business. The information is dated and the newest announcements will appear at the top of each list.

My Profile : 

My Profile Next, let’s update your personal profile. Click on the My Profile button on the left hand menu on your screen. You have the option of setting up or changing your Password, your email address and your shipping address. Simply choose the one you want from the right hand menu and follow the prompts. Don’t forget to click CHANGE before you leave the page.

My Organization : 

My Organization Now click on the My Organization button on the Left Hand Menu. This section is extremely important to understand and monitor regularly. It contains all of the statistics, earnings and genealogy information for your business. It’s also helpful for preparing your taxes at the end of the year as well as personalizing your own FM Personal Website. Let’s begin with looking at your Current Tree from the right hand menu.

Current Tree : 

Current Tree As your business grows your tree will start to look exactly as a family tree looks. Your Current Tree shows you where people are within your team. As people continue to join your team, branches are added to your Current Tree. As more join those branches add branches and so on. Your Current Tree gives you a good picture of your team at a glance.

Historical Tree : 

Historical Tree Next Click on Historical Tree from the right hand menu. By setting the timeframe in the box top left, for exactly how far back you would like to see your family tree and then clicking generate, you will able to see key statistics on every member of your team. You also have the option of exporting this data into an excel spreadsheet to work with it in more detail.

Commissions : 

Commissions Click on MLM Commission from the right hand menu. Now simply select the year and month Commission report you would like to view and click GENERATE. On this report you will see how much money you earned during the month and how you earned it. Here you can track the Company Turnover Points, Your Personal Points and Group Points. It also gives a breakdown of your team and how they were paid and at what level on the plan. This is one area you will check often.

Personalize Your Website : 

Personalize Your Website Now it’s time to personalize your website. Personalizing the site helps your prospects and customers get to know you better and form a connection. Click My Personal Website from the Right Hand Menu. Add your email address, your language, your phone number, your picture and your bio to the page. The more you share about yourself the better the relationships you will build.

My Online Sales : 

My Online Sales Next click down to My Online Sales Tab. Here you can inquire about an order, keep track of your product orders, your customers orders, payment for each order and other statistics. You can also view the tracking information for each order shipped.

My W9 : 

My W9 The last tab on your right hand menu is My W9. One of the first things you will do when you join FM is to fill out and send a completed W9 to FM. As an independent Consultant for FM, this will ensure you are paid your commissions and bonuses for your sales efforts. At the end of each calendar year FM will issue to you a 1099 form in order for you to complete your taxes. Be sure to talk to your business or personal tax accountant for more information.

FM Library : 

FM Library Now choose Library from the left hand menu. This is your resource area for a variety of documents, graphics, articles and other tools to help you build your business. As you familiarize yourself with the products and the business, take some time to review each of the Right Hand Tabs: Documents, Graphics and Downloads. Over time you will benefit from all of these helpful items.

Training : 

Training Next, click on the Training Tab from the Left Hand Menu. FM has created a complete training library for you in a variety of training disciplines. Scroll down the Right Hand Menu and you will see Videos, Slide presentations, a tutorial on Fragrances 101, How to Retail the Product, Conduct a Party, how to Coach your Hosts, A Fragrance Family Guide, Helpful Websites that will help you with your direct sales business and last but not least, Training Tips collected from experts in the business. We recommend you reserve at least an hour a week to learn more about this amazing business of direct selling and FM Cosmetics. Knowledge is power.

Events : 

Events The Events Tab from the Left Hand Menu is for you to keep track of your business events. Select View to see your events list or Post to add an event.

Shop : 

Shop Finally the Shop tab from the Left Hand Menu brings up the FM Fragrances collection. Click on a category from the Right Hand Menu to view Body Care for Her, Body Care for Him, our Youth Collection, Products on Sale, Gift Sets and finally Corporate Products such Catalogs, Starter Sets and Samples.

Drop in Often : 

Drop in Often As you can see your Backoffice has been designed to be user friendly and very intuitive. Have fun visiting all the areas and be sure to visit daily to view important announcements and keep track of your FM business.