Strategic Plan: Nurse vacancy: Strategic Plan: Nurse vacancy Grand Canyon University: LDR-620 Esmeralda Dinnel September 19, 2016
Agenda: Agenda Organizational Background Goals & Objectives SWOT Analysis Strategy Map Action Plan Communication Plan Evaluation Questions
Organizational Background: Organizational Background Loma Linda University Medical Center Faith-based academic medical center Founded in 1905 900-bed facility Mission and vision driven Mission To continue the teaching and healing ministry of Jesus Christ. Vision Innovating excellence in Christ-centered care.
Goals and Objectives: Goals and Objectives Goal To improve the overall nurse vacancy rates from 10% to 6% by the end of 2017. Objectives Target quality nurses Reduce nursing turnover Enhance recruitment and retention efforts Increase wage rates
Swot Analysis: Swot Analysis Strengths Faith-based institution (mission and vision) Academic medical center School of Nursing Nurse mentorship opportunities Broad-based resources Only children’s hospital in region Nurse residency program State-of-the-art technologies Weaknesses Low wage rates High registry utilization Hard to recruit specialty areas (OR, PACU, ICU) Complex and lengthy hiring process
Swot Analysis: Swot Analysis Opportunities Affordable care act – increased rate of insured Clinically integrated network development Enhanced technologies Higher level of care provided to complex patients Enhanced recruitment and retention strategies Improved training Competitive rate of pay Threats Strict California nursing standards Regulatory requirements for quality of care Competition (higher wages) Financial constraints (building a new hospital) High use of contract and premium labor
Strategy Map: Strategy Map
Action Plan: Action Plan Management Tactics Management by means (MBM) Standing plans Strategies Talent attraction Human capital Market competitive wages Impacted Business Functions Human resources Finance Leadership Strategies
Communication Plan: Communication Plan Communication Strategies Open communication climate Communication channels Ask questions Listening Formal and Informal Communication Channels Nurses Hospital administration Human resources Finance
Evaluation: Evaluation Method to Evaluate the Strategic Goal Feedback control method Establish standards Measure performance Compare performance to standards Make corrections Metrics to Evaluate Success Average days to fill Positions posted compared to contract & premium FTEs Turnover reasons Employee engagement & satisfaction Three-year retention Controls Total quality management (TQM) – benchmarking & continuous improvement
Questions?: Questions?