memo

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MEMOS : 

 MEMOS Mª Luisa De Dios Perino EOI Valencia eoimarisa@gmail.com http://inglescomercial.wordpress.com

What are memos? : 

What are memos? A letter is not a memo, nor is a memo a letter. Memos are official internal notes in an organization. A memo is a short, to the point communication conveying your thoughts, reactions or opinion on something. A memo can call people to action or broadcast a bit of timely news. With memo writing, shorter is better.

What should a memo include? : 

What should a memo include? They should include : TO FROM DATE SUBJECT (RE)

STRUCTURE OF A MEMO : 

STRUCTURE OF A MEMO MEMOS ARE SHORT, that’s the important thing. Points should be arranged in logical order: Memo writing A. Keep it short and to the point B. Keep it structured Or you can use a list of numbered points: Memo writing 1. Keep it short and to the point 2. Keep it structured

Slide 5: 

Use a title that is intriguing or is something in response to a question you received, or a point you want to make. One page is the rule. Half a page is better. Two or three short sentences are best. Make sure you include your contact information in the memo so your colleague(s) know(s) how to get back to you. End with a call to action “Cecilia, call me as soon as you have read the attached report”

Useful language : 

Useful language 1. Define the problem: As you probably know… 2. Tell the reader why they should feel concerned If X happens; it is in everybody’s interest… 3. Say the result you want to get This is the reason why I’m asking.. 4. Say what you want the reader to do and when I would like us all to.... Please could you…. If you need help… Thank you for….

SUGGESTED ANSWER TO MEMO ON PG 27 : 

SUGGESTED ANSWER TO MEMO ON PG 27 We realize that there is currently not enough parking space on the site, and we are making plans to solve the problem. Themain difficulty at the moment is the area next to the logistics warehouse. If there was a fire, it would be very difficult for emergency vehicles to reach the fuel tanks behind the building. We must keep access roads to all buidlings clear. Please remember that cars should only be parked in the official car parks. As from Monday, 14 August we regret that we will have to remove any cars parked on access roads. Thank you for your cooperation

SUGGESTED ANSWER FOR VOICEMAIL MESSAGE MEMO : 

SUGGESTED ANSWER FOR VOICEMAIL MESSAGE MEMO TO: All staff From: Chris Webster, Department Manager Date: 25 November 2008 Subject: Computer upgrades We are implementing a new system for computer upgrades which will enable everyone in the department to get the equipment they need. As you know, we’ve been seriously over budget in the last two years; consequently some people didn’t get an urgent upgrade, while other people got equipment they didn’t really need. Could you please complete the attached evaluation of your computing needs for the next two years? This will help us to budget for buying new equipment in advance. Please return your evaluation to me by email as soon as possible, not later than the end of September. Thank you for your help.

SUGGESTED ANSWER FOR IT CONFERENCE MEMO : 

SUGGESTED ANSWER FOR IT CONFERENCE MEMO To: Managers From: A N Employee Date: 23/07/07 Subject: Suggestion for IT conference The IT Conference is an important opportunity for the company to keep up to date with developments and plan our IT needs. I suggest that a conference take place 9-10 August in the Roxburgh Hotel, Cheltenham. The two-day conference will follow this rough schedule. Day One 1. Review of the current year 2. Guest speaker 1 3. Technology fair Day Two 1. Guest speaker 2 2. Presentations by staff 3. Planning for 2008-2010 I have priced the venue, catering, and speaker fees. This proposal will cost $550 per person –a saving of $150 on last year. If you confirm this budget, I will start organizing this event.

FURTHER PRACTICE : 

FURTHER PRACTICE If you would like to practise more, write a memo from Student Representative to the Management about one of these topics A request for a different classroom A request for greater access to computers within the building.