logging in or signing up Organisational Behaviour Group Assignment ellysharriz Download Post to : URL : Related Presentations : Share Add to Flag Embed Email Send to Blogs and Networks Add to Channel Uploaded from authorPOINTLite Insert YouTube videos in PowerPont slides with aS Desktop Copy embed code: Embed: Flash iPad Dynamic Copy Does not support media & animations Automatically changes to Flash or non-Flash embed WordPress Embed Customize Embed URL: Copy Thumbnail: Copy The presentation is successfully added In Your Favorites. Views: 3323 Category: Education License: All Rights Reserved Like it (4) Dislike it (0) Added: October 17, 2009 This Presentation is Public Favorites: 4 Presentation Description No description available. Comments Posting comment... By: beckanju (26 month(s) ago) Hi could u plz mail me the ppt its of a lot help............ thanxx email@example.com Saving..... Post Reply Close Saving..... Edit Comment Close By: vishal651 (32 month(s) ago) dear sir, its very good ppt and i have need the ppt so kindly request to u plz mail this ppt on my email firstname.lastname@example.org Saving..... Post Reply Close Saving..... Edit Comment Close By: e.srinivasavarma (32 month(s) ago) Can you please mail it to email@example.com Saving..... Post Reply Close Saving..... Edit Comment Close By: e.srinivasavarma (32 month(s) ago) Please give me the access to download. I am doin my research schorarship Saving..... Post Reply Close Saving..... Edit Comment Close By: mukulmukherjee (32 month(s) ago) Kindly let me have this ppt as i teach organisational Behavior and can use this ppt in my class...Mukul Saving..... Post Reply Close Saving..... Edit Comment Close loading.... See all Premium member Presentation Transcript Slide 2: Diploma in Business Practice Organisational Behaviour Year 1, Trimester 2 Group Assignment by: Raja Suriani R. Azwar Seah Chai Fong Shariel Mohd Sabari Suzana Sujat Toon Chee Yong Zuhri Shariff Slide 4: Due to tender which states – ‘No Indian guards, insists condo’s managing agent’ Slide 5: PART A: Case Study Articles headlines: ‘No Indian guards, insists condo’s management agent; It sent fax seeking security contract; some firms decline jobs’ Warning to condo: Don’t rule out hiring Indian guards; It backs down after MOM meeting; condo manager loses her job’ ‘Union denounces discrimination’ Slide 6: A.1) 3 types of conflicts Conflict between individuals Between condo’s managing agent (Ms Christina Chan) and condo’s Indian security guards Conflict between groups Between condo’s management and USE (The Union of Security Employees) Conflict between individuals and groups Between condo’s managing agent and condo’s council Slide 7: A.2) Functional Conflicts -Supports the goals of the group - improves its performance -Lead to a search for new ideas as solutions to organizational problems -Stimulate innovation and change -Facilitate employee motivation to excel in order to meet performance objectives -Help individuals grow and develop self identities Slide 8: A.2) Functional Conflicts (From article 1, headline: No Indian guards……) From the perspective of the Security Association of Singapore They had condemned the condition: - “No Indian guards” laid out by Spingbloom to be an anti-social behavior - Discrimination was not condoned - The need to promote racial harmony was emphasized From most of the Indian guards’ perspective - Hope that Springbloom’s license to be revoked in their need to be more protective of their rice bowl - There is a need to voice out in order not to be left out in the industry (From article 3, headline: Union denounces……) From the perspective of security agencies - Consider adopting performance based contracts Creating a more vibrant environment Allow individuals to strive towards service excellence Slide 9: A.2) Dysfunctional Conflicts - Hinders group performance - Negative consequences for both individuals and organizations - Has a major influence on stress and the psychological consequences of stress. - Affect social climate of the group and group cohesiveness. Slide 10: A.2) Dysfunctional Conflicts (From article 2, headline: Warning to condo……) From the condo management’s perspective - The condo manager sacked because of the conflict - The fax had caused public unrest and raised social awareness on preconceived perception (From article 1, headline: No Indian guards……) From most of the Indian guard’s perspective - Such restrictions resulted them to ask for more pay - If such policies are adopted, the fear of being unemployed existed Slide 11: A.3) Negative Perception & Perceptual Error Negative Perception Indian guards were victimized as targets being perceived:- - Through bad experiences (asking more pay for shorter working hours) - Generalized to be as greedy and lazy workers Perceptual Error Stereotyping – generalizing or judging others on the basis of our perception of the group The Indian security guards were extremely stereotyped as bad and problematic guards Slide 12: A.3) Ways to Promote Harmony Sharing perceptions - By asking questions - Sharing of information - Self-reflections Open-Minded – accepting of others and have fewer prejudices - More optimistic - Cheery and less stressful - Peacemaker and problem solver Slide 13: B.1) Youth Olympic Games What is Organisational Behaviour? A systematic study of the impact individuals, groups and structure have on organisations in order to improve organisation’s effectiveness How is it relevant to the Youth Olympic Games? Gain knowledge of individual or even group behaviour from any event organised in the Olympic Illustrations of positive and negative human behaviour in the Olympic For example: table-tennis or soccer teams, - individual personality - group dynamics - Performing function and tasks Slide 14: B.2) Group Sports What is a group? Interact Influences Goals Types of Groups Formal & Informal Hockey Team & Singapore Hockey Federation Slide 15: For a hockey player ?Security ?Status ? Self Esteem ? Affiliation ? Power - Chen Shun Ting ? Goal Achievements B.2) Group Sports – Group Dynamics 1 Why people join groups? For Singapore Hockey Federation ? Distribution of work - Mohd Zulfadhli Bin Azman ? Management and control of work - Coach Slide 16: Between individual and organisation - Individual wants to exert individuality - Organisation exerts pressure to conform - Team Dynamics B.2) Group Sports – Conflict Management 1 Conflict: Major Obstacle E.g. Terry Khan (coach) versus Singapore Hockey Federation National Head coach Terry Khan and the Singapore Hockey Federation (SHF) were unable to agree on a new two-year term contract and as such, Khan made the unhappy decision to leave the sport in December 2007. WILL THIS TYPE OF CONFLICT CONTINUE TO EXIST? Slide 17: B.2) Individual Sports SWIMMING - Competitive sport - Health benefits - Govern by Fédération Internationale de Natation - Founded in 1908 - 4 competitive strokes – Butterfly, Backstroke, Breaststroke & Freestyle - Stone Age swimming drawings found near Sura, western Egypt Slide 18: B.2) Individual Sports - Personality Personality Type Unique set of traits and characteristics, which an individual reacts and interacts with others. E.g. Self-reliance, dedication, competitiveness, perfectionism, drive, perseverance, ambitious, determined. Type A individuals are impatient, excessively time-conscious, insecure about their status, highly competitive, over-ambitious, business-like, hostile, and incapable of relaxation by taking the smallest issues too seriously. Type B individuals, in contrast, are described as patient, relaxed, and easy-going Slide 19: B.2) Individual Sports - MOTIVATION Motivation is an internal force, ‘WHAT drives you’ to behave in a certain way or to take a particular action. Maslow Hierarchy Physiological : These are basic physical comfort or bodily needs such as food, sex, drink, and sleep Security/safety: People want to feel safe, secure, and free from fear Belonginess: This is a need for friends, family, and intimacy-for social acceptance and affection from one's peers. Esteem: Desire for a positive self-image and to retrieve attention. People want the esteem from others and they want to be regarded as useful, competent, and important Self-actualization: They seek to attain self-fulfillment Slide 20: C) Article LEADERSHIP Is the ability to influence a group toward the achievement of goals. Characteristics of Mr. Barack Obama Slide 21: Managerial Grid (i) Concern for people (ii) Concern for production Slide 22: Emotional Intelligence & Leadership - Self-motivation - Empathy Slide 23: Summary Importance of Organisational Behaviour It is about putting people in a position that suits their personality Huge impact on a person’s happiness Huge impact on productivity at workplace Managers can get the most out of employees If managed properly, can help reduce conflicts You do not have the permission to view this presentation. In order to view it, please contact the author of the presentation.