information encountering

Information Encountering: A Conceptual Framework for Accidental Information Discovery : 

Information Encountering:  A Conceptual Framework for Accidental Information Discovery 社教系97級圖資組 陳映竹 07/11/05

大綱: 

大綱 Sanda Erdelez 作者 Introduction 簡介 Background 背景 Methodology 方法 Finding 結果 Theories of information behavior (2005) Conclusion 結論

Sanda Erdelez : 

Sanda Erdelez education background： information science and law scholarly interest： modeling human information behavior. users' information needs e-learning, e-governance, e-commerce, and legal informatics. University of Missouri 作者→簡介→背景→方法→結果→2005→結論

Introduction : 

Introduction people also find information when they are not seeking. An omnipresent method of information acquisition experienced in information behavior in academic environments. Example 作者→簡介→背景→方法→結果→2005→結論

Slide5: 

偉哥 迷幻藥 X光 盤尼西林 代糖 微波爐 白蘭地酒 薯片 作者→簡介→背景→方法→結果→2005→結論

Background: 

Background Information behavior User’s observable actions Anomalous State of Knowledge (ASK) A goal-driven activity A part of broader process of active decision making 作者→簡介→背景→方法→結果→2005→結論

Background: 

Early user studies Voigt(1961) → current, everyday, and exhaustive approaches to information Childers(1975)→ problem-specific and non-problem-specific 早期研究著重在探討problem-specific的資訊尋求行為 Background 作者→簡介→背景→方法→結果→2005→結論

Background: 

Ellis(1989) →”Browsing” Bates(1989)→”don’t-know-what-I-want” Chang and Rice(1993) →”browsing as a rich and fundamental human information behavior” 探討browsing的概念增加，研究解釋其為一種偶然的、較無系統的行為 環境掃描 environmental scanning Background 作者→簡介→背景→方法→結果→2005→結論

Methodology: 

Methodology Survey Provide data on individual information-encountering experiences Involved primarily open-ended questions In-depth interviewing深度訪談 exploratory nature of research 無法預期所以無法觀察 作者→簡介→背景→方法→結果→2005→結論

4 dimensions of encounter: 

4 dimensions of encounter Information user Information Information need Environment 作者→簡介→背景→方法→結果→2005→結論

4 tentative groups: 

4 tentative groups Super-encounter 很常偶遇資訊，依賴此方法覺得這是搜尋的一種 Encounter 也很常偶遇，但是不太認同這是搜尋的一部份 Occasional encounter 把偶遇的行為視為一場幸運的意外 Nonencounter 很少有這樣的經驗的人 作者→簡介→背景→方法→結果→2005→結論

Slide12: 

Super-encounter Create situations 會創造資訊偶遇的情境 Excited to share their experiences 樂於分享偶遇的經驗 Serendipity-prone 意外發現有價值的才能 作者→簡介→背景→方法→結果→2005→結論

比較: 

比較 與Taylor不同 “time dimension” long←→short 與Taylor四個層次 興趣類型 內藏的需求(Visceral need) 察覺的需求(Conscious need) 問題類型 形式化的需求(Formalized need) 妥協的需求(Compromised need) 與Berry-picking相同 “one” question 作者→簡介→背景→方法→結果→2005→結論

Theories of information behavior : 

Theories of information behavior 資訊偶遇的功能模式步驟 noticing stopping examining capturing returning 假設 initial information-seeking task → as user's foreground problem this foreground problem is inactive in the background 作者→簡介→背景→方法→結果→2005→結論

結論: 

結論 Due to the nature of information encountering phenomenon, the success of future research efforts would require a high level. 作者→簡介→背景→方法→結果→2005→結論

Think about…: 

Think about… 「情境創造」會幫助你更快找到資料？ 你信任「偶遇」的資料嗎？ 你的「資訊偶遇」都在什麼樣的場合？

參考文獻: 

參考文獻 Erdelez, Sanda(1999).Information encountering: It's more than just bumping into information. Bulletin of the American Society for Information Science, volume 25,No.3. Erdelez(2005). In K. E. Fisher, S. Erdelez & L. McKechnie (Eds.). Information encountering . Theories of information behavior. Medford, NJ: Information Today.

The end: 

The end