FMAudit_Managed_Print_Services_Cody_Kelly_&_Tom_Lucas

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Managed Print Services: Use FMAudit and DDMS to Increase Your Revenue Stream:

Managed Print Services: Use FMAudit and DDMS to Increase Your Revenue Stream

Welcome:

This is an exciting opportunity for everyone involved. The benefits go beyond just training and education—collaborate with your peers and inspire others around you. educate • collaborate • inspire Welcome Connect Conference 2013

Managed Print Services:

Don't miss this session taught by both DDMS and FMAudit. Get an overview of how integrating for MPS actually works and how much easier managing this service can be. We will also review Equipment Services Network (ESN), which tightens the integration between DDMS and FMAudit . Managed Print Services Presented by: Cody Kelly and Tom Lucas

FMAudit Enterprise:

FMAudit Enterprise Technology

FMAudit Enterprise:

FMAudit Enterprise Central Server Control The Location of Your Data How It Works FMAudit Central® sits on a server in your office or at a server farm WebAudit and Onsite feed data into the system Data is sent to your ERP/billing system Authorized users pull reports through a secure web interface

FMAudit Enterprise:

FMAudit Enterprise Capture Technologies FMAudit offers you more choices when it comes to capturing meter readings. WebAudit - A web-application that you can email to clients Onsite - Software that sits on your client server Viewer USB - A USB key that you can use for initial assessments Local Agent - A local agent to capture meters for non-networked printers

FMAudit Enterprise:

FMAudit Enterprise TCO Reporting Useful Reports Total Cost of Ownership (TCO) Reports Supply Level Reports Detailed Meter Reports Account User Reporting 

FMAudit Enterprise:

FMAudit Enterprise Adaptive Service Management Supply Triggered Marketing Sell supplies for non-managed printers. Supply Triggered Marketing can automatically generate a courtesy email to your client letting them know their printer cartridge is about to run out. Supply Triggered Delivery Automatically send supplies to your clients when their toner is running low. Supply Triggered Delivery allows you to set the threshold for each printer to generate a supply order. Future Application Integration

FMAudit Enterprise:

FMAudit Enterprise Integration: Bi-Directional Synchronization Expanded functionality with DDMS to come in 2014-2015 Toner Requests Service Requests Leases

DDMS:

DDMS Contract Detail – Meter History

DDMS:

DDMS Machine Billing – Meter Readings

FMAudit-DDMS Sync:

FMAudit-DDMS Sync Presented by: Cody Kelly

FMAudit-DDMS Sync:

Monthly manual collection of meter readings can cost your business enormous amounts of time and money. DDMS Machines & Equipment Edition With the FMAudit applications lets you set up a connection to a Web service so that your server can accept automated meter readings. With this automation in place, you can have better control over your copier and printer accounts and individual machine profitability. FMAudit-DDMS Sync Presented by: Cody Kelly

System Requirements:

DDMS server installed and running URL to DDMS web service List of DDMS meter codes that map to meter fields in Central List of DDMS equipment “Item Numbers” System Requirements What is Required for FMAudit to Sync with DDMS?

Configuring the DDMS Server Connection Settings:

Select the Dealer You Would L ike to Configure Then, Click on Server Connection Settings Configuring the DDMS Server Connection Settings What to do in FMAudit?

Configuring the DDMS Server Connection Settings:

Select DDMS as ERP System Enter DDMS Web Service URL Enter Username of DDMS Web Service Access Configuring the DDMS Server Connection Settings What to do in FMAudit?

Meter Mapping:

Select Meter Gathered by FMAudit Enter Associated DDMS Meter Code Meter Mapping Which Meter is Which?

Meter Mapping:

Use Operators to Formulate Special Meter Codes Meter Mapping Operators for Meter Mapping

Configuring the DDMS Frequency and Results Email:

Select Dealer Select Frequency & Start Date Select Contact for Results Configuring the DDMS Frequency and Results Email Sync Frequency

Performing a Manual Global DDMS SYNC:

Performing a Manual G lobal DDMS SYNC How to Start a Push Manually

Performing a Manual DDMS Sync for Selected Accounts :

Performing a Manual DDMS Sync for Selected Accounts

PowerPoint Presentation:

Go to Equipment > Device Information Select the Dealer and Account Check to Include Child Accounts Select Apply Configuring Item Numbers in FMAudit Central

PowerPoint Presentation:

Configuring Item Numbers in FMAudit Central Select the Edit Device Fields Option Click Export

PowerPoint Presentation:

Configuring Item Numbers in FMAudit Central Edit the Item Numbers for each device into the ERP Equip ID field Select Save

PowerPoint Presentation:

Configuring Item Numbers in FMAudit Central Select Browse under Edit Device Fields Browse to the Saved Devices.xls Select Update Device Fields

Managed Print Services:

Don’t forget to turn in your session survey for a chance to win a $250 gift certificate Surveys can be turned in at the Conference Registration in the Trinity Foyer or in the Lab located in the Pegasus Ballroom (both located on the lobby level) Managed Print Services Session Survey

Managed Print Services:

Managed Print Services

Customer Service & Support:

Support 800-366-4778 Monday – Friday 7AM-7PM Customer Service & Support Contact Information Training 800-959-3367 Option 5 Professional.services@ecisolutions.com Virtual Class T raining One on One Training Onsite Training

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