DDMS_FM_Managed_Print_Services_Tom_Lucas

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Managed Print Services: Use FMAudit and DDMS to Increase Your Revenue Stream :

Managed Print Services: Use FMAudit and DDMS to Increase Your Revenue Stream

Welcome:

This is an exciting opportunity for everyone involved. The benefits go beyond just training and education—collaborate with your peers and inspire others around you. educate • collaborate • inspire Welcome Connect Conference 2013

Managed Print Services:

Don't miss this session taught by both DDMS and FMAudit. Get an overview of how integrating for MPS actually works and how much easier managing this service can be. We will also review Equipment Services Network (ESN), which tightens the integration between DDMS and FMAudit . Managed Print Services Presented by: Cody Kelly and Tom Lucas

Managed Print Services:

Managed Print Services Technology

Managed Print Services:

Managed Print Services Central Server Control The Location of Your Data How It Works FMAudit Central® sits on a server in your office or at a server farm WebAudit and Onsite feed data into the system Data is sent to your ERP/billing system Authorized users pull reports through a secure web interface

Managed Print Services:

Managed Print Services Capture Technologies FMAudit offers you more choices when it comes to capturing meter readings. WebAudit — A web-application that you can email to clients Onsite — Software that sits on your client server Viewer USB — A USB key that you can use for initial assessments Local Agent — A local agent to capture meters for non-networked printers

Managed Print Services:

Managed Print Services TCO Reporting Useful Reports Total Cost of Ownership (TCO) Reports Supply Level Reports Detailed Meter Reports Account User Reporting 

Managed Print Services:

Managed Print Services Adaptive Service Management Supply Triggered Marketing Sell supplies for non-managed printers. Supply Triggered Marketing can automatically generate a courtesy email to your client letting them know their printer cartridge is about to run out. Supply Triggered Delivery Automatically send supplies to your clients when their toner is running low. Supply Triggered Delivery allows you to set the threshold for each printer to generate a supply order. Future Application Integration

Managed Print Services:

Managed Print Services Integration: Bi-Directional Synchronization Expanded functionality with DDMS to come in 2014-2015 Toner Requests Service Requests Leases

Managed Print Services:

Managed Print Services Contract Detail — Meter History

Managed Print Services:

Managed Print Services Machine Billing – Meter Readings

Managed Print Services:

Managed Print Services FMAudit — DDMS Sync

Managed Print Services:

Monthly manual collection of meter readings can cost your business enormous amounts of time and money. DDMS Machines & Equipment Edition With the FMAudit applications lets you set up a connection to a web service so that your server can accept automated meter readings. With this automation in place, you can have better control over your copier and printer accounts and individual machine profitability. Managed Print Services FM Audit — DDMS Sync Presented by: Cody Kelly

Managed Print Services:

DDMS server installed and running URL to DDMS web service List of DDMS meter codes that map to meter fields in Central List of DDMS equipment Item Numbers Managed Print Services What is Required for FMAudit to Sync with DDMS

Managed Print Services:

Select the d ealer y ou would like to configure Then, click Server Connection Settings Managed Print Services What to do in FMAudit?

Managed Print Services:

Select DDMS as the ERP System Enter the DDMS Service URL Enter the Username of the DDMS web s ervice Access Managed Print Services What to do in FMAudit?

Managed Print Services:

Select the meter gathered by FMAudit Enter the associated DDMS meter c ode Managed Print Services Which Meter is Which?

Managed Print Services:

Use operators to formulate s pecial m eter c odes Managed Print Services Operators for Meter Mapping

Managed Print Services:

Select Dealer Select the Frequency & Start Date Select the Contact for the results Managed Print Services Sync Frequency

Managed Print Services:

Managed Print Services How to Start a Push Manually

Managed Print Services:

Managed Print Services Performing a Manual DDMS Sync for Selected Accounts

PowerPoint Presentation:

Go to Equipment > Device Information Select the Dealer and Account Check to Include Child Accounts Select Apply Managed Print Services Configuring Item Numbers in FMAudit Central

PowerPoint Presentation:

Managed Print Services Select the Edit Device Fields option Click Export Configuring Item Numbers in FMAudit Central

PowerPoint Presentation:

Managed Print Services Edit the i tem numbers for each device in the ERP Equip ID field Select Save Configuring Item Numbers in FMAudit Central

PowerPoint Presentation:

Managed Print Services Select Browse under Edit Device Fields Browse to Saved Devices.xls Select Update Device Fields Configuring Item Numbers in FMAudit Central

Managed Print Services:

Don’t forget to turn in your session survey for a chance to win a $250 gift certificate Surveys can be turned in at the Conference Registration in the Trinity Foyer or in the Lab located in the Pegasus Ballroom ( both located on the lobby level) Managed Print Services

Managed Print Services:

Managed Print Services

Customer Service & Support:

Support 573-632-2461 Monday – Friday 8AM-6PM Customer Service & Support Contact Information Training 573-632-2461 DDMS ERP Sync On Scheduled Basis*

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