logging in or signing up Call Center old duminda103 Download Post to : URL : Related Presentations : Share Add to Flag Embed Email Send to Blogs and Networks Add to Channel Uploaded from authorPOINT lite Insert YouTube videos in PowerPont slides with aS Desktop Copy embed code: (To copy code, click on the text box) Embed: URL: Thumbnail: WordPress Embed Customize Embed The presentation is successfully added In Your Favorites. Views: 32 Category: Business & Fin.. License: All Rights Reserved Like it (0) Dislike it (0) Added: December 13, 2010 This Presentation is Public Favorites: 0 Presentation Description No description available. Comments Posting comment... Premium member Presentation Transcript Slide 1: Transition from the SLT Printed Book to a National Directory Information Hub. SLT Publications (PVT) Ltd. Slide 2: SLT Publications (PVT) Ltd. SLT Directory Division handles the entire task from start to finish and our standards are on par with international publishers. Only printing is outsourced. Now directories are 100% printed in Sri Lanka. The new entity SLT Publications (Pvt.) Ltd was established during mid 2008. In 2009, SLT Publications showed a record profit of Rs. 109 M (After Taxation) and contributed 14% to group profit. SHARE INFORMATION…. : SHARE INFORMATION…. With the spread of IT information in Sri Lanka we have enlarged the scope of our services to other service providers to provide directory information access and this includes Mobile users, Local & Overseas internet users etc. Cont……. DIRECTORY ASSOCIATED PRODUCTS.. Cont….. : SLT has developed many directory associate products such as Directory CD, WEB portal, WAP, Call Center Service e. Directory to Access directory information from any where for any body at any time via any medium. Our aim is to bridge the digital divide of the country by helping to disseminate information to all corner to island DIRECTORY ASSOCIATED PRODUCTS.. Cont….. Directory Information Database : Directory Information Database A comprehensive, regularly updated source of contact details of People Organization Product Service Organized in a methodical manner allowing easy access to information through different media Cont……. Slide 6: Accessibility via different mediums RAINBOW PAGES : RAINBOW PAGES This is the classified business section of the Directory. Businesses are classified according to Products and Services MAIN SECTIONS IN THE DIRECTORY : Information Pages Government Pages Presidential Section Provincial & Local Authorities Foreign Diplomatic Section Ministries Government Departments & Security forces Corporations & Statutory Authorities Religious Pages (Buddhist, Christian, Hindu, Islamic, Others) Organization Pages Rainbow Pages- Classified Business Section Doctor Directory MAIN SECTIONS IN THE DIRECTORY Slide 10: Sri Lanka Telecom National Directory Business Doctor Directory : Doctor Directory In this section Doctors are listed according to their specialty. Ex: Surgeons, Physicians, Cardiologists Slide 12: Governments Authorities Boards Bureau Commissions Corporations Departments District Secretariats Divisional Secretariats Embassies/ Consulates/ High Comm. Former Presidents Hospitals Institutions Limited Member of parliaments Municipal Council Parliament Police Station Post Officers Pradeshiya Sabaha Presidential Secretariat Prime Minister Office Provincial Council Schools Security Forces Sate Banks .Universities Urban Council Organization Private NGO’s Associated Companies Chamber of Commerce Clubs RAINBOW PAGES Classified Directory (Product & Services ) -Health & Beauty Shopping Moto Vehicle Security & Safety Weddings Food & Dinning Garments Agriculture Office Others Business & Professional Service Construction & Engineering Services Hotels, Travels & Transport Sports, Entertainment & Leisure Nearly 20,000 Business Listings on 1300 Categories Most comprehensive information source in the country Telephone Penetration in Sri Lanka : Telephone Penetration in Sri Lanka Source: TRC Slide 14: Directory Information Base Common Directory Slide 19: SLT RAINBOW PAGES- Call Center Service Access to SLT Directory Information Total = 13.3 Million Slide 21: Our Solution -CALL CENTER SERVICE Toll free service 24 hrs of the day 365 days of the year Information in all 3 Languages All island data Regular updates Powerful search mechanism Friendly service User friendly Short Code 1213 WAP : Mobile WAP: www.rainbowpages.mobi WAP free To all Mobile Phone In all three Language WAP : WAP Slide 29: Figure 1 - Operator independent Numbers Figure 2 - Searching Via Part of Word Figure 3 - Use the Beginning With Option Figure 4 - Search by Area Code Figure 5 - Find the Area Codes Figure 6 - Find the Post Codes Figure 7- Usability of ‘Sounds Like’ Option Figure 8- House No OR House Name Appendix Thank you ! : Cont…… Thank you ! You do not have the permission to view this presentation. In order to view it, please contact the author of the presentation.
Call Center old duminda103 Download Post to : URL : Related Presentations : Share Add to Flag Embed Email Send to Blogs and Networks Add to Channel Uploaded from authorPOINT lite Insert YouTube videos in PowerPont slides with aS Desktop Copy embed code: (To copy code, click on the text box) Embed: URL: Thumbnail: WordPress Embed Customize Embed The presentation is successfully added In Your Favorites. Views: 32 Category: Business & Fin.. License: All Rights Reserved Like it (0) Dislike it (0) Added: December 13, 2010 This Presentation is Public Favorites: 0 Presentation Description No description available. Comments Posting comment... Premium member Presentation Transcript Slide 1: Transition from the SLT Printed Book to a National Directory Information Hub. SLT Publications (PVT) Ltd. Slide 2: SLT Publications (PVT) Ltd. SLT Directory Division handles the entire task from start to finish and our standards are on par with international publishers. Only printing is outsourced. Now directories are 100% printed in Sri Lanka. The new entity SLT Publications (Pvt.) Ltd was established during mid 2008. In 2009, SLT Publications showed a record profit of Rs. 109 M (After Taxation) and contributed 14% to group profit. SHARE INFORMATION…. : SHARE INFORMATION…. With the spread of IT information in Sri Lanka we have enlarged the scope of our services to other service providers to provide directory information access and this includes Mobile users, Local & Overseas internet users etc. Cont……. DIRECTORY ASSOCIATED PRODUCTS.. Cont….. : SLT has developed many directory associate products such as Directory CD, WEB portal, WAP, Call Center Service e. Directory to Access directory information from any where for any body at any time via any medium. Our aim is to bridge the digital divide of the country by helping to disseminate information to all corner to island DIRECTORY ASSOCIATED PRODUCTS.. Cont….. Directory Information Database : Directory Information Database A comprehensive, regularly updated source of contact details of People Organization Product Service Organized in a methodical manner allowing easy access to information through different media Cont……. Slide 6: Accessibility via different mediums RAINBOW PAGES : RAINBOW PAGES This is the classified business section of the Directory. Businesses are classified according to Products and Services MAIN SECTIONS IN THE DIRECTORY : Information Pages Government Pages Presidential Section Provincial & Local Authorities Foreign Diplomatic Section Ministries Government Departments & Security forces Corporations & Statutory Authorities Religious Pages (Buddhist, Christian, Hindu, Islamic, Others) Organization Pages Rainbow Pages- Classified Business Section Doctor Directory MAIN SECTIONS IN THE DIRECTORY Slide 10: Sri Lanka Telecom National Directory Business Doctor Directory : Doctor Directory In this section Doctors are listed according to their specialty. Ex: Surgeons, Physicians, Cardiologists Slide 12: Governments Authorities Boards Bureau Commissions Corporations Departments District Secretariats Divisional Secretariats Embassies/ Consulates/ High Comm. Former Presidents Hospitals Institutions Limited Member of parliaments Municipal Council Parliament Police Station Post Officers Pradeshiya Sabaha Presidential Secretariat Prime Minister Office Provincial Council Schools Security Forces Sate Banks .Universities Urban Council Organization Private NGO’s Associated Companies Chamber of Commerce Clubs RAINBOW PAGES Classified Directory (Product & Services ) -Health & Beauty Shopping Moto Vehicle Security & Safety Weddings Food & Dinning Garments Agriculture Office Others Business & Professional Service Construction & Engineering Services Hotels, Travels & Transport Sports, Entertainment & Leisure Nearly 20,000 Business Listings on 1300 Categories Most comprehensive information source in the country Telephone Penetration in Sri Lanka : Telephone Penetration in Sri Lanka Source: TRC Slide 14: Directory Information Base Common Directory Slide 19: SLT RAINBOW PAGES- Call Center Service Access to SLT Directory Information Total = 13.3 Million Slide 21: Our Solution -CALL CENTER SERVICE Toll free service 24 hrs of the day 365 days of the year Information in all 3 Languages All island data Regular updates Powerful search mechanism Friendly service User friendly Short Code 1213 WAP : Mobile WAP: www.rainbowpages.mobi WAP free To all Mobile Phone In all three Language WAP : WAP Slide 29: Figure 1 - Operator independent Numbers Figure 2 - Searching Via Part of Word Figure 3 - Use the Beginning With Option Figure 4 - Search by Area Code Figure 5 - Find the Area Codes Figure 6 - Find the Post Codes Figure 7- Usability of ‘Sounds Like’ Option Figure 8- House No OR House Name Appendix Thank you ! : Cont…… Thank you !