logging in or signing up Secrets of Success - 2012 drfahey Download Post to : URL : Related Presentations : Share Add to Flag Embed Email Send to Blogs and Networks Add to Channel Uploaded from authorPOINT lite Insert YouTube videos in PowerPont slides with aS Desktop Copy embed code: Embed: Flash iPad Dynamic Copy Does not support media & animations Automatically changes to Flash or non-Flash embed WordPress Embed Customize Embed URL: Copy Thumbnail: Copy The presentation is successfully added In Your Favorites. Views: 603 Category: Education License: All Rights Reserved Like it (0) Dislike it (0) Added: February 22, 2012 This Presentation is Public Favorites: 1 Presentation Description Dr. Fahey / Author / Researcher / Speaker / Communications Expert Comments Posting comment... Premium member Presentation Transcript Slide 1: SUCCESS STRATEGIES Presented by Dr.Robert AllenFahey 239.244.1262 LINKEDIN http://www.linkedin.com/in/drfahey Slide 2: Are YOU Thinking About Changing! When Change Matters ’ tis the season for CHANGE Slide 3: A play about highly actionable ideas or techniques for achieving greater success starting right now! Based on the book: Psychological Foundations of Success by Stephen J. Kraus, Ph.D. The Art and Science of Success Basics… And Why They Work! Different people are at different points in life and have different needs : Different people are at different points in life and have different needs Examples : Examples There are those who are true learners of career success and never learning how to move their life from good to great Others are a part of a driven sales-network for a company Next, we have those who may be driven by the achievement of the work provided them and this includes the special talent to maintain a positive relationship between themselves and others Other Examples : Other Examples Some may be seeking to build a strong family and relationships Some may be struggling in some aspect of their lives and are in need of extra help and support and through their work are in search of their true purpose and meaning in life Others may be struggling with bad habits such as with eating, drinking, smoking, or gambling You, or someone you know may be at this time unable to stop grieving for a loved one or pet As a result, so many question their ability to be successful, or more successful Slide 7: How To Figure Out What You Want Out Of Life, …And How To Get It! What people tell me they want most What are some of the most common things people say they want? Regarding Weight Loss : Regarding Weight Loss Weight loss at the end of short-term programs can exceed 10% of individual body weight: however, there is a strong tendency to regain weight, with as much as two-thirds of the weight loss regained within 1 year of completing certain programs and almost all by 5 years. National Institute of Health Technology Assessment Conference Panel, 1993. For a more recent review that reaches similar conclusion, see Wadden, Brownell & Foster, 2002 Regarding Smoking : Regarding Smoking 80-90% would be smoking a year later, and over 95% would have smoked at some point in the previous 12 months. Successful quitters generally go through a cycle – trying to quite, failing to do so, and trying to quit again – it usually takes up to six times before quitting for good. Thinking about Starting A Business : Thinking about Starting A Business Over ½ million businesses close each year More than 95% of new (and old businesses because of changes) fail within the first three years Success is rarely an accident Being lucky has little to do with being successful For decades, research shows only a few succeed, most do not. Why? $ BEING SUCCESSFUL : BEING SUCCESSFUL There are consistent patterns of ATTITUDES and ACTIONS that differentiate successful people from their less successful counterparts The differences appear in study after study, and stand out when we explore the lives of successful people True achievers THINK about their lives differently, and use “different” techniques for bringing about life changes Thus, the biggest barrier to success, then, lies in the process of how people bring about success Common Strategies for Success : Common Strategies for Success The use of Willpower The New Year’s Resolution Use of Positive Affirmations Cold Turkey Pay For It How do we know what really works? : How do we know what really works? Great thinkers – All are unable to agree on or see the true drivers of success and happiness. Research & Case Studies: By observing great minds of highly successful people How do we know what really works? : How do we know what really works? Successful Companies – spent billions on learning how to manifest success and successful people. Societal Wisdom – Leaders have a vested interest in understanding and communicating the keys to success and do it through profound messages. This is done successfully through TV, books, movies, and even in children’s stories to perpetuate ideas about success and well-being across generations. Psychotherapy – There are over 70,000 scientific articles on depression, and 57,000 on anxiety. Less than 3,000 on happiness Myers, D.G. (2000). The funds, friends and faith of happy people. American Psychologist, 55, 56-67. Slide 15: Science and Success in Practice Do you believe all prescription medicines are good for you? What about all herbal supplements How many have heard of the Snake oil salesman (special mixture call laudanum) Do you believe subliminal tapes work? The 1953 graduating class at Yale 3% wrote specific goals for their futures 20 years later, that 3% was found to be worth more financially than the other 97% combined True/False? iPE Slide 16: Defining Success DICTIONARIES define success as getting what you want. Success is aspiring to something and then achieving it. Success is desiring something and then accomplishing it. The question is, “What do you want?” We also need to fully understand that getting what you want and wanting something good for you are two different things C.reating E.xtraordinary O.utcomes What works according to science? : What works according to science? VISION The Science of Success is about the core elements of scientific research: Observation, Measurement, and Testing hypotheses in an objective way, and publishing research so that others can evaluate the conclusions and attempt to replicate the findings. Plotinus: “Vision needs no special gift or effort, but only the use of a faculty which all possess but few employ.” Slide 18: “If you don’t know where you’re going, you’ll get there.” “If you don’t know where you’re going, any place will do.” “If you aim for nothing, you’ll hit it.” “If you fail to plan, you plan to fail.” “If you don’t know where you are going, you leave your destiny to chance” Common Clichés Slide 19: “Successful People Achieve What They Want By “beginning with the end in mind.” (Covey, 1989, p. 95). Reference Covey, S. R. (1989). The 7 habits of highly effective people. New York NY: Free Press. Vision NOTE: More importantly, it is better to envision the acts of achievement. Slide 20: Vision helps to focus effort and clarify priorities VISION Like researchers that study therapeutic effectiveness, successful technology business leaders have also concluded that vision is crucial to sustained success Harvard marketing guru Ted Levitt contends that “The future belongs to people who see possibilities before they become obvious,” and we even label such people (and companies) as visionary Slide 21: Successful People Know What They Want Slide 22: Successful people not only envision what their future will be like, but also who they will be in the future through a process of selective focusing on their FUTURESELVES that excite them the most Slide 23: FIND YOUR PASSION Passion – meaning what lights up your emotional fire? Find your bliss! You are not here on earth to simply live, but to live for something significant – one needs passion and purpose in life Envisioning our FUTURESELVES is not only common, it actually plays an important role in our learning performance and our psychological and physical wellness Far from idle daydreams, images of our FUTURELIVES contribute to our self-esteem, our happiness, and the sense that we can control our own destinies People with Ambivalence and Uncertainty(Opposite of Having Purpose and Meaning in Life) : People with Ambivalence and Uncertainty(Opposite of Having Purpose and Meaning in Life) Experience negative emotions such as depression and anxiety Are less happy and less satisfied with their lives Have more physical illnesses & doctor’s visits Are indecisive, uncertain and rebellious Tend to be easily distracted and procrastinate Spend MORE time thinking about their goals Spend LESS time taking action toward their goals Paralysis of Analysis : Paralysis of Analysis It is characteristic of Underachievers Depressives The cause of becoming a non-changer The result of the thoughts, “It seems all my adult life I’ve been trying to figure out what I’d like to be when I grow up,” and “I cannot figure out what it is that I will enjoy.” Result: You want to change, but you don’t want to Slide 26: VISION THINKING about the future isn’t enough Enables Action Deters Gratification: to do what feels good in the moment at the expense of SUCCESS For example: Underachieve Overeat Oversleep Overspend Procrastinate CLEAR Slide 27: How Do You Figure Out What You Really Want? You need to engage is some soul-searching, to find yourself Special people can help you – Find them, attract them. The aim is to identify your passion – what you really want from life, your school work, so you too can . . . THINK like a GENIUS How To THINK Like a Genius : How To THINK Like a Genius Successful people are a little (positively) crazy Tend to be a little eccentric, and unconventional in their thinking Reject traditional beliefs, and lack a concern with what others might think about certain ideas They come up with odd or strange ideas Three-in-four millionaires believe that learning to “think differently from the crowd,” has been a key factor in their economic success How To THINK Like a Genius : How To THINK Like a Genius Successful people are overly optimistic They are flexible THINKERS which is a prerequisite for creative thinking leading to an ability to conceive an idea and its opposite simultaneously They are able to envision two objects at once with one replacing the other Examples of Inflexible Thinkers : Examples of Inflexible Thinkers Low self-esteem is generally driven by two types of beliefs 1) one must get constant love and approval from everyone, and 2) one must accomplish all of his or her goals perfectly Many depress people tend to use too many shoulds: One of them is, “I should lose weight” Perfectionists say, “I must accomplish all of my goals perfectly” Inflexible thinking leads to most of human unhappiness (“No one likes me,” “I-can’t-stand-it-beliefs,” and “No wonder she doesn’t like me – I’m a total loser”) Slide 31: Successful People Look To Mentors, Teachers ,and Role Models Research shows that the number of highly successful students, creators, and political leaders in a given generation can be predicted by the number of highly successful people in the preceding generation – Same fact applies to business leaders Over half of Nobel Prize winners, studied closely under another Nobel Prize winner Albert Einstein looked to others for ideas and inspiration – his role model was Isaac Newton Who is your Success Idol? Combining unusual ideas with a role model brings about INNOVATION MULTI-FUTURESELVES : MULTI-FUTURESELVES Examples: Great Student Successful business person Great Dad or Mom Fantastic People-Helper Reasoning: So, if you experience a bad day at the office, you are not emotionally crushed. How To THINK Like a Genius : Successful people take risks Robert Kennedy said, “Only those who dare to fail greatly, can ever achieve greatly.” How To THINK Like a Genius Most millionaires do not inherit their wealth, but rather saw an economic opportunity overlooked by others, and took the risk necessary to capitalize on it THINKING LIKE A GENIUS : THINKING LIKE A GENIUS Is not about investing in the stock market, but much more about investing in yourself, your education and career, and your interest and enthusiasm in leadership, and a future vision How To THINK Like a Genius : How To THINK Like a Genius Successful people ask questions Frank Trainor, a CEO of a small construction company south of Boston once said, “Everyone should explore their web! Then ask many questions.” Einstein would have agreed. He said, “The important thing is to never stop questioning.” Socrates became famous for his questions that force people to THINK. Slide 36: What works according to science? STRATEGY Turning Grand Ambitions into Consistent Action Slide 37: Strategy mandates a different kind of thinking from vision Vision is necessary but not sufficient for academic, or work related success Having one or the other leads to underachievement True success can only come from a combination of vision and – strategy Successful people make plans for success Making plans for success is crucial for the achievement of expected rewards, as well as for good health Slide 38: The Millionaire Mind, author Thomas Stanley asked a nationwide sample of millionaires how they reduce fears and worries. Topping the list was hard work (94%) and believing in themselves (94%) But directly behind these are items that stress the importance of planning – Preparation (93%) Focusing on key issues (91%) Being decisive (89%) Planning (87%) Being well organized (83%) And all of these lead directly to GOAL-SETTING! Note: Motivation will not be enough to bring about success About Goal-Setting : About Goal-Setting People with highly important goals, for example, tend to be happier and more satisfied with life than those without important goals Goals, when properly set, lead to enhanced performance, and can be an integral part of a strategy for success Goals are far more than research topics of academic interest. Elite athletes are trained in goal-setting techniques. Members of the U.S. Olympic ski team, for example, are required to write personal performance goals and submit them to their coaches on a regular basis. Many business people are compensated based on whether they achieve their goals. Goals increase performance for three major reasons: : Goals increase performance for three major reasons: #1: Goals Provide Direction Goals direct action They channel and focus effort in the direction chosen by you - the goal-setter Goals are empowering tools, enabling people to steer their lives in the direction of their choosing If you ever decided to buy a particular kind of car, then, you may have notices how all of a sudden you started seeing that kind of car – everywhere, and this experienced shows how goals direct attention, as well as action, even without conscious effort Goals increase performance for three major reasons: : Goals increase performance for three major reasons: #2: Goals Produce Motivation Goals stretch and push you, resulting in greater effort and persistence. Goals clarify and make concrete your desired ends Being aware of the gap between where you are now and where you want to be creates motivation to close that gap Motivation comes about because goals engage your sense of pride, self-esteem, and competitiveness Goals increase performance for three major reasons: : Goals increase performance for three major reasons: #3: Goals Generate Strategy Refinement Goal-setting is merely one element of a strategy for success After setting challenging goals, people think longer and more creatively about how to accomplish them, and how to measure progress toward them Merely telling oneself or another person to “sell as much as you can,” will result in directed action and heightened motivation But a challenging, specific goal (like earning an “A” in every class will also engage the process of strategy refinement – hard, creative thinking about how to accomplish the goal Six Proven Principles for Effective Goal Planning : Six Proven Principles for Effective Goal Planning The key to developing a potent strategy is to understand the six proven principles for effective goal planning Challenging Specific Approach Measurement Proximal (deadline) Inspiration Challenge Yourself : Challenge Yourself People who set more challenging goals tend to accomplish more than those who set more modest goals Emerson said, “We aim above the mark, to hit the mark.” When goals are set higher and higher, performance increases People with attainable goals are happier and experience more well-being than those with unattainable goals The most common reaction to unattainable goals is simply disengagement – people do not commit to them Ralph Waldo Emerson (1803-1882) Slide 45: Challenge Yourself Commitment to a goal is predicted by the formula: Commitment to a goal = Goal importance X Goal Attainability People are most committed to important, attainable goals, but if either goal importance or goal attainability becomes zero, then commitment disappears The research shows that people are often reluctant to commit to new career, personal, or business goals set simply because they considered them unattainable Be Specific : Be Specific The biggest boost in academic excellence and performance from goal setting comes when goals are not only challenging, but specific. Over 100 published studies support the notion that challenging specific goals result in better performance than easy goals, no goals, or situations in which individuals simply try to “do their best” Specific, challenging goals minimize wiggle room, resulting in greater effort and persistence, as well as strategy refinement (planning, preparing, and organizing) Reference Tubbs, 1986; Latham and Locke, 1991; Mento, Steel, & Karren, 1987 Slide 47: Approach Goals True success in life comes from achieving things, not avoiding them Approach Goals vs. Avoidance Goals : Approach Goals vs. Avoidance Goals 10-15% of people’s goals are about avoidance (e.g., stop eating, stop smoking, stop drinking) Avoidance goals bring to mind negative experiences, whereas approach goals are mentally associated with positive memories and triumphs Avoidance goals trigger a “should” mindset with a focus on threats and self-protection Approach goals triggers a “want” mindset with a focus on possibilities and opportunities Measurable Goals : Measurable Goals Goals have a much bigger impact on performance if they are measurable Measurable goals enhance strategy refinement Measurable goals encourage consistent, steady progress, day after day, week after week Measurable goals versus zero tolerance is not a good idea People are not perfect and will ride peaks and valleys in life, his or her studies, and in business Proximal = Deadlines : Proximal = Deadlines Motivating: making it easy to measure progress can produce confidence, self-control, and determination For example: Best way to achieve academic success - better to set proximal goals that are weekly, monthly and think in terms of daily progress, not daily planning Slide 51: Inspirational Goals should be important to you and consistent with your own ideals and ambitions for the future People whose goals are consistent with their needs and values, even when compared to others with the same skills, exhibit “more interest, excitement, and confidence that leads to enhanced performance, persistence, creativity, and heightened vitality, self-esteem and general well-being” Reference Quote from Ryan & Deci, 2000, See also Sheldon & Elliott, 1998, 1999; Sheldon & Houser-Marko, 2001 Slide 52: Non-Inspirational Goals Going to college to learn Law because parents want this Corporate America – Typical hour-long performance review: First two minutes praise Employee’s strengths and accomplishments . . . the next 56 minutes are about the Employee’s failures and weaknesses which are labeled “opportunities for improvement” or “areas for growth” or “deltas” . . . final two minutes spell out Employee’s goals and objectives Generally, advancement and promotion at jobs are tied to improving weaknesses to an adequate level Effective Leadership : Effective Leadership Research shows that the most effective leaders identify only the individual’s strengths Create environments in which those strengths can flourish while weaknesses can largely be ignored Effective leaders harness the power of inspirational goals Source: Buckingham & Coffman, 1999 THINK SCAMPI : THINK SCAMPI Specific Challenging Approach Measurable Proximal Inspirational Specific Measurable Achievable Relevant Time bounded Slide 55: What works according to science? BELIEF The science of minimizing Fear, Uncertainty, and doubt BELIEF : BELIEF Key Ideas Surrounding Belief Emotional experiences produce personal growth Conquering challenges can boost motivation Successful people “believe” they will be successful Slide 57: Successful people believe they will be successful BELIEF : BELIEF A definite powerful predictor of success Research shows those confident to make life changes are far more successful in those efforts than those who question their ability to change “Whether you believe you can do a thing or not, you are right.” Henry Ford Belief : Belief Belief has very real effects Self-fulfilling prophecies based on beliefs that we can change are not urban legends: they are very real The X Factor is our belief in the things we tell ourselves (e.g. self-instruction, self-talk) like when we say “get over it” or “cheer up” Slide 60: Self-Efficacy The Belief You Can Do It? Self-efficacy is a powerful predictor of change and SUCCESS in learning or doing anything Self-efficacy is “task-specific” self-confidence (not your level of self-confidence, but whether you “Believe” you can act in a certain way or carry out a particular course of action) People with HIGH self-efficacy are more likely to . . . : People with HIGH self-efficacy are more likely to . . . Set specific challenging goals, and be more committed to those goals Perform better and accomplish more Be more proactive, motivated, and work harder Follow through on their New Year’s resolutions Persist in the face of obstacles, and view setbacks as a source of motivation Be successful in tackling problems Prevent a single lapse from snowballing into a full-blown relapse People with Internal Control : People with Internal Control Believe outcomes in life are dependent on one’s own actions Are more content in life Produce greater effort, persistence, and achieve goal commitments Cope better with setbacks Believe they have some control over their academic career, health and wellness (more exercise, less doctor visits) Generate greater pro-activity People with External Control : People with External Control Believe outcomes in life are due to luck, fate or the action of others Research shows those with external controls are more stressed, and engage more in defensive coping strategies like withdrawal, denial, and sometime hostility Most Americans have internal control and believe “We each make our own FATE.” HOPE: The Belief in a Bright Future : HOPE: The Belief in a Bright Future With hope we tend to set a greater number of goals Achieve more and perform better Are happier, suffer less anxiety, and burnout React better to difficult circumstances (e.g. bad test scores, stressful jobs, accidents, illnesses) Use more effective coping habits (e.g. humor, exercise, and preventative care) Cope better with setbacks Symptoms of a Lack of Belief : Symptoms of a Lack of Belief Learned helplessness and self-handicapping Alcoholism Procrastination Lack of interest, effort Panic attacks Asthma Depression Grief Insecurity Positive emotions bring to mind positive memories and make the future seem brighter, which spurs more proactive behavior Building Belief : Building Belief Slide 67: GET RID OF THE ANTS Automatic Negative Thoughts ANTS ANTS Killing ANTS Dead : Killing ANTS Dead -- Evidence What is the objective evidence for this ANT? If I do NOT reach my planned goal on time, does that not indicate I am a loser? THINK, “Haven’t I completed lots of other goals on time? (if your answer is “no,” then some life coaching and problem-solving is called for) “If I don’t reach my goal on time, then I am a loser.” Killing ANTS Dead : Killing ANTS Dead -- Exaggeration Is this ANT an exaggeration? Am I over-reacting? Am I over-generalizing? Isn’t “loser” a little strong? In concluding that I am a loser because I didn’t reach my planned goal on time, am I making a mountain out of a molehill? “If I don’t reach my goal on time, then I am a loser.” Killing ANTS Dead : Killing ANTS Dead -- Alternatives What are some other possible explanations? Is it possible that I didn’t reach my planned goal on time because I didn’t have the resources I needed? “If I don’t reach my goal on time, then I am a loser.” Killing ANTS Dead : Killing ANTS Dead -- Flexibility Can I evaluate this situation in more flexible terms? Am I thinking in overly rigid, black-or-white, all-or-none terms? Just because I may have room to improve my project goal planning skills, does that really mean I’m a loser? “If I don’t reach my goal on time, then I am a loser.” Killing ANTS Dead : Killing ANTS Dead -- Utility Is this belief empowering or counter-productive? Does it really benefit me to think of myself as a loser just because I was late in reaching one planned goal? Should my self-worth depend on this kind of thing? “If I don’t reach my goal on time, then I am a loser.” Killing ANTS Dead : Killing ANTS Dead -- Comparison How have others fared in similar situations? Did everyone else reach his or her planned goal on time? “If I don’t reach my goal on time, then I am a loser.” Killing ANTS Dead : Killing ANTS Dead -- Role reversal How would I evaluate other people who performed as I did? Would I consider everyone who didn’t reach their planned goal on time a loser? “If I don’t reach my goal on time, then I am a loser.” Building Belief : Building Belief Daily Journal – writing your thoughts Academic MindSPA – time out to relax Take baby steps building belief Act happy Act successful Envision specific means to your goals Visualize doing the steps to success Hire a Career Coach to help you succeed Slide 76: What works according to science? Persistence The science of drive and determination Facts about Persistence : Facts about Persistence It is not sexy It is not glamorous It is crucial for personal success It is crucial for business success Origins of sustainable, organic growth True success comes from persistence Persistence is about progress Persistence is the key to happiness Successful People Don’t Give Up, and They Work Hard : Successful People Don’t Give Up, and They Work Hard M*A*S*H (its history) Gone with the Wind (its history) Dr. Seuss’s first book (its history) The first Chicken Soup book (its history) Over 90% of Americans agree that “willpower and hard work,” are primary reasons why a person’s life turns out well or poorly. Persistence is the key to happiness : Persistence is the key to happiness Intelligence – Ignorance is NOT bliss, nor are brilliant people particularly happy. Physical attractiveness – The beautiful are NOT happier than the rest of us, except among young women, and even then the effect is very slight. Marriage – Married people are moderately but NOT dramatically happier than their single counterparts. About 4-in-10 married Americans describe themselves as “very happy,” compared to only 24 percent of those who never married. Source: General Social Survey, cited in Myers, 2000 Children – As any parent will attest, having kids is no guarantee of happiness. In fact, childless couples are slightly happier than parents, but again the effect is very modest. Money – When asked what would make them happier, “more money” tops the list. Persistence, Progress and HappinessHappiness is ultimately about progress Slide 80: Happiness is about progress Happiness is the emotional juice that emerges from a sense of momentum toward inspirational goals Everyone may want to get to the top, but if you want to enjoy getting there, you should take the stairway rather than the elevator The American constitution guarantees, “life, liberty and the pursuit of happiness” – not happiness itself. But as it turns out, the pursuit of happiness . . . is happiness Slide 81: Persistence Promoters Think like a genius (positive thinking) Manage self-talk (if you manage a successful project - take credit for it Explanation P1 = personal - attributing success to your intelligence Explanation P2 = permanency - your intelligence will help on other projects as well Ask for help Bring people into your vision plans – involve them Join a Mastermind group Know when to be alone Ask yourself if you need to fire some “friends” Reshape your physical environment Go public with your goals Reward success Avoid self-punishment Exercise Slide 82: What works according to science? Learning The science of making course corrections in life Slide 83: Successful people are learning – all the time Successful people take action, and rely on course corrections to navigate successive approximations to success The actions taken are driven by choice Persistence is good . . . Progress is better Persistence can be achieved by effort alone, but progress requires persistence and learning We learn from every experience – even negative ones Slide 84: Lame excuses for not being highly successful “I don’t have a degree!” Mark Twain said it best: “I have never let schooling interfere with my education.” Albert Einstein was a notoriously poor student, and Bill Gates was a college dropout; neither made the mistake of equating a degree with true learning Slide 85: The Millionaire Mind, author Thomas Stanley documents when millionaires are asked what they learned most in school, about three-fourths cited the lesson that “hard work is more important than genetic high intellect in achieving.” Slide 86: Lame excuses for not being highly successful “But I’m not smart enough . . .” Highly successful people aren’t necessarily brainiacs with advanced degrees People somehow believe their level of “smarts” can’t be changed You must first believe you can get smarter Your own personal theory of intelligence influences your goals and level of achievement in many ways Mark Twain : Mark Twain “Each one of us has the substance within to achieve whatever our goals and dreams define. What is missing from each of us is the training, education, knowledge and insight to utilize what we already have.” Some final thoughts : Some final thoughts People are often unaware of the factors that drive success and happiness in their daily lives Highly successful people understand the true drivers of their success and happiness They keep daily records (self-monitoring) of what they do well to improve their life Slide 89: For Dr. Fahey, The Cultivation of Spiritual Goals Are Key Have FUN Be Creative Communicate Trust a and Respect Vision Partnership Energy Management Flexibility Search for Meaning Your Wheel of Life Slide 90: Someone’s in the Kitchen RECIPE FOR A HAPPY DAY 1 C Friendly Words 2 Heaping C. Understanding 4+ T. Time and Patience Pinch of Warmth & Personality Dash of Humor Spice for Life Measure words carefully, adding heaping amounts of understanding. Be willing to adjust amounts of time and patience as necessary. Cook on the front burner, keeping temperature low – do not boil! Remember to season well with a sense of humor, and warmth and spice for life. Serve individually remembering, “Presentation is everything” Slide 91: Dr. Robert Allen Fahey You do not have the permission to view this presentation. In order to view it, please contact the author of the presentation.