Measuring Social Media Marketing ROI

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Presentation Transcript

Social Media Marketing Bootcamp : 

Social Media Marketing Bootcamp Session - Measuring Social Media Marketing ROI

Guiding Principles : 

Guiding Principles

Don’t be obsessed with Absolute No's : 

Don’t be obsessed with Absolute No's Look for Trends & Patterns!

Don’t look for a universal formula : 

Don’t look for a universal formula Every channel has its own metrics

Where to begin? : 

Where to begin?

Start with Objectives : 

Start with Objectives Reach & Visibility Engagement Reputation Leads & Sales Feedback

Define the Metrics : 

Define the Metrics Engagement Posts by Members Comments/Likes Tags Votes Bookmarks Referrals Leads and Sales No of leads No of transactions Speed, time and cost of sales cycle Conversion improvement Customer Retention Customer Referrals

Define the Metrics : 

Define the Metrics Reputation Search Results Tonality Referrals Visibility No of Search Results Views Traffic

Map it to the Channel : 

Map it to the Channel

Benchmark : 

Benchmark

Continuous Process : 

Continuous Process

Tools to ‘Listen’, ‘Engage’ & ‘Create’ in Social Media : 

Tools to ‘Listen’, ‘Engage’ & ‘Create’ in Social Media

Google Alerts : 

Google Alerts

Google Analytics : 

Google Analytics

SM2 by Techrigy : 

SM2 by Techrigy

Radian6 : 

Radian6

Thank You! : 

Thank You! Want to leverage SMM for your Business? Join us in our next Bootcamp www.digitalvidya.com twitter.com/mydigitalvidya | facebook.com/digitalvidya | info@digitalvidya.com