Reputation Management through Social Media: Reputation Management through Social Media
Why Online Reputation?: Why Online Reputation?
Customers are Talking about You: Customers are Talking about You
They will Talk even More: They will Talk even More
Are you Listening?: Are you Listening?
ICICI Bank: ICICI Bank
PowerPoint Presentation: NDTV Stock Price Barkha Dutt Episode
Disgusting Dominos People: Disgusting Dominos People Costed them 50m US$
Apple MacBook: Apple MacBook ~120,000+ Views
Let’s look at the Positive Side!: Let’s look at the Positive Side!
PowerPoint Presentation: “Only 20% of marketing budgets are typically spent on retention. Yet, in many cases, 75% of revenues comes from existing customers.” Source: Flip the Funnel
How to Monitor and Measure?: How to Monitor and Measure?
How to Respond?: How to Respond?
Handling Negative Conversations: Handling Negative Conversations
PowerPoint Presentation: Damage Control
PowerPoint Presentation: Club Mahindra: Damage & Control
PowerPoint Presentation: Prevention
Public vs Private?: Public vs Private?
Don’t worry about ROI but about : Don’t worry about ROI but about Finally, when Reputation is at Risk RONI (Return of Non Investment)
PowerPoint Presentation: “Talking to them is like talking to a Friend who happens to sell Shoes. ” The Ultimate Victory!
Thank You!: Thank You! Invite for our 100 + th Social Media Workshops Delhi Mumbai Bangalore Social Media Marketing July 19-20 July 26-27 Aug 7-8 /MyDigitalVidya /digitalvidya bit.ly/dv-grp More Details @ www.digitalvidya.com