logging in or signing up Social Media for Reputation Management (ORM) digitalvidya Download Post to : URL : Related Presentations : Share Add to Flag Embed Email Send to Blogs and Networks Add to Channel Uploaded from authorPOINT lite Insert YouTube videos in PowerPont slides with aS Desktop Copy embed code: Embed: Flash iPad Dynamic Copy Does not support media & animations Automatically changes to Flash or non-Flash embed WordPress Embed Customize Embed URL: Copy Thumbnail: Copy The presentation is successfully added In Your Favorites. Views: 473 Category: Business & Fin.. License: All Rights Reserved Like it (0) Dislike it (0) Added: July 12, 2012 This Presentation is Public Favorites: 0 Presentation Description Interested in building and managing reputation for your brand in an online world? Want to get practical insights on how to manage reputation crisis for your brand? Learn through this examples-driven presentation on Social Media for Online Reputation (ORM). Comments Posting comment... Premium member Presentation Transcript Reputation Management through Social Media: Reputation Management through Social Media Why Online Reputation?: Why Online Reputation? Customers are Talking about You: Customers are Talking about You They will Talk even More: They will Talk even More Are you Listening?: Are you Listening? ICICI Bank: ICICI Bank PowerPoint Presentation: NDTV Stock Price Barkha Dutt Episode Disgusting Dominos People: Disgusting Dominos People Costed them 50m US$ Apple MacBook: Apple MacBook ~120,000+ Views Let’s look at the Positive Side!: Let’s look at the Positive Side! PowerPoint Presentation: “Only 20% of marketing budgets are typically spent on retention. Yet, in many cases, 75% of revenues comes from existing customers.” Source: Flip the Funnel How to Monitor and Measure?: How to Monitor and Measure? How to Respond?: How to Respond? Handling Negative Conversations: Handling Negative Conversations PowerPoint Presentation: Damage Control PowerPoint Presentation: Club Mahindra: Damage & Control PowerPoint Presentation: Prevention Public vs Private?: Public vs Private? Don’t worry about ROI but about : Don’t worry about ROI but about Finally, when Reputation is at Risk RONI (Return of Non Investment) PowerPoint Presentation: “Talking to them is like talking to a Friend who happens to sell Shoes. ” The Ultimate Victory! Thank You!: Thank You! Invite for our 100 + th Social Media Workshops Delhi Mumbai Bangalore Social Media Marketing July 19-20 July 26-27 Aug 7-8 /MyDigitalVidya /digitalvidya bit.ly/dv-grp More Details @ www.digitalvidya.com You do not have the permission to view this presentation. In order to view it, please contact the author of the presentation.