Appointment Scheduling

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Hilton Mobile Marketing of SW FL,LLC Mobile Marketing For Local Businesses…THAT WORKS! Textme2U is a service that is designed to give the small business man/woman, RE agent, Auto salesperson, organization or church an advantage over the competition. Our services and products are priced to be cost effective and reasonable. Hilton Mobile Marketing, 2013 - All Rights Reserved The Appointment Manager

Microsoft YaHei:

The Appointment Manager Function The platform’s interface for setting appointments, sending reminders, and requesting confirmations Supports any business whose revenue depends on clients keeping their appointments, e.g., doctors, chiropractors, therapists, attorneys, accountants, etc. Because broken appointments can cost a practice thousands of dollars per week. Estimated 10-20% of medical appointments are missed The email read rate for the medical industry is 30.9% (MailChimp), versus 94% for SMS What is the Appointment Manager? And Why Should You Use It? Hilton Mobile Marketing, 2013 - All Rights Reserved

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The ROI Case for Reducing ‘No-Shows’ Analysis (right) assumes a ‘good case’ no-show rate of 10% Assume SMS reminders only reduce no-shows by a modest 35% Consider the incremental time/cost of having your staff make confirmation phone calls (vs. sending SMS) at $300 Assume your confirmation rate conservatively at 70% (94% is the average for reading TEXT messages) Under these assumptions, a practice could recoup $23K per year in lost billing by using SMS reminders 1 2 3 4 5 Hilton Mobile Marketing, 2013 - All Rights Reserved

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The ‘Appointment Manager’ Feature Use for scheduling & tracking appointments Send reminders and/or request confirmations Track confirmations, postpones, and cancellations Fully integrated with other features of the platform Interfaces for creating one or many appointment at once Supports message templates Supports import/export of schedules for 3rd party software Did You Know? 90% of text messages are read within 3 minutes of being delivered. Hilton Mobile Marketing, 2013 - All Rights Reserved

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View Appointments and Check Responses Did You Know? 91% of people have their phones within reach at all times. - Morgan Stanley, 2007 View, Edit, Delete your appointments by day User responses are displayed in real-time Use the appointment upload or download functions to integrate with 3rd party scheduling products Use the ‘Send’ function to text customized messages, e.g., “Hi %FNAME%, we have an opening today at 3p. If you want to move up your scheduled appointment, call us at 1-555-888-1234” Hilton Mobile Marketing, 2013 - All Rights Reserved

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Adding a Single Appointment Add appointments as needed Set your reminder to be sent anywhere from 48 hours to 30 minutes prior to appointment Three types of reminders: 1 Reminder Only (no user confirmation requested) 2 Full Confirmation (user requested to send ‘C’onfirm, ‘M’iss, ‘B’ehind, ‘R’eschedule) 3 Short Confirmation (user requested to either send a ‘C’onfirm or ‘M’iss) Custom templates allow uniform communications Recipients can also be added to ‘opt-in’ lists automatically User replies can be sent to a designated mobile number Hilton Mobile Marketing, 2013 - All Rights Reserved

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Add Multiple Appointments at Once Add all of your appointments for a given day at once Use defaults to pre-populate fields Hilton Mobile Marketing, 2013 - All Rights Reserved

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Did You Know? According to Pew Research, many mobile users actually prefer receiving text messages (over voice) for certain types of communication. Automating Your Replies Automated replies provide a personal touch to your client communications. Hilton Mobile Marketing, 2013 - All Rights Reserved

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Reduce Costly No-Shows with SMS Reminders Help your clients keep their appointments and avoid costly cancellations Add, view, edit all your appointments in one place Use custom templates to streamline appointment-setting Request confirmations from your patients and clients Integrate appointment reminders with your other SMS campaigns Our solution provides an easy, affordable, and fully functional platform for engaging with clients in the way they prefer to communicate – Text Messaging! Hilton Mobile Marketing, 2013 - All Rights Reserved

Hilton Mobile Marketing of SW FL,LLC:

Hilton Mobile Marketing of SW FLA,LLC Textme2U is a service that is designed to give the small business person, RE agent, Auto salesperson, organization or church an advantage over the competition. Our services and products are priced to be cost effective and reasonable. Hilton Mobile Marketing, 2013 - All Rights Reserved There has never been a marketing medium like text message marketing. It’s immediate, responsive, laser targeted and extremely affordable compared to traditional media. With an open rate of over 95% within 4 minutes, you can’t afford to ignore this fast growing method of marketing! Textme2u is a subscription service. We offer 4 basic monthly subscription plans that are designed for the local business community. We can also create a plan to fit individual needs. Visit our web site at www.textme2u.com for more information. The web site gives you access to the free demo account that will show you all the features of the Textme2U platform. Demo accounts are closed after 30 days. Questions can be addressed to David Hilton at info@textme2u.com or call 239-269-5187