KAIZEN IN SCHOOLS

"CONTINUAL IMPROVEMENTS PROJECTS" : 

"CONTINUAL IMPROVEMENTS PROJECTS" Dr. Dheeraj Mehrotra National Awardee Principal, De Indian Public School, Delhi www.sixsigmaineducation.com

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According to Dr. Stephane Booth, associate provost for AQIP, there are six steps to continuous improvement. These steps are: Identify goals Identify objectives Specify approaches Specify measures Evaluate and share results and Make Changes.

In regards to continuous improvement, A Quality Plan in any school must seek to : : 

In regards to continuous improvement, A Quality Plan in any school must seek to : Engage faculty and staff in self-reflection on learning goals and instructional and service delivery, Determine degree to which goals correspond to student and societal needs, Evaluate degree to which students’ activities, products or performances coincide with expectations set in learning goals, Inform students about the knowledge, skills and other attributes they can expect to possess after successfully completing an academic program or co-curricular activity and Help academic and student support units understand the dimensions of student learning when seeking to improve student achievement and the educational process.

Any Improvement Plan has to have a modified approach of Planning : 

Any Improvement Plan has to have a modified approach of Planning

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Continual Improvement Establishing a philosophy of continual improvement encourages members of the school to strive for ever better performance. Requires that monitoring and measurement systems be developed to track the performance and provide a basis for future comparison. Small but continuing improvements in performance can have a large cumulative effect.

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Insure that employees understand their roles and responsibilities under the management system. It’s a team effort and everyone’s participation is necessary for success. Ensure that your employees are provided with the training needed to carry out their responsibilities. Establish procedures for internal and external communications of educational management issues. Employee Awareness and Involvement

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A Project Plan for Teachers Brainstorming TWIT (Teachers’ Work Improvement Teams) KAIZEN Five S Six Sigma

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A Project Plan for Students Quality Circles

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TWIT (Teachers’ Work Improvement Teams) A Group of 5 to 15 Members engaged in Problem Identification/ Cause Identification/ Deriving Solutions. Example Case Studies: How to have Congenial Peer to Peer Relations STEPS: IDENTIFYING THE PROBLEM ANALYZING THE PROBLEM DEVELOPING A PLAN PLANNING THE SOLUTION MONITORING THE SOLUTION

Brain Storming. : 

Brain Storming. A brain storming activity that is well executed should result in some very unusual ideas that is the underlying purpose for resolving the given problem.

Process of Brainstorming - I: : 

Process of Brainstorming - I: In a small or large group select a leader and a recorder Define the problem or idea to be brainstormed. Set up the rules for the session. They should include letting the leader have control. allowing everyone to contribute. ensuring that no one will insult, demean, or evaluate another participant or his/her response. stating that no answer is wrong. recording each answer unless it is a repeat. setting a time limit and stopping when that time is up.

Process of Brainstorming - II: : 

Process of Brainstorming - II: Start the brainstorming. Have the leader select members of the group to share their answers. The recorder should write down all responses, if possible so everyone can see them. Make sure not to evaluate or criticize any answers until done brainstorming. Once you have finished brainstorming, go through the results and begin evaluating the responses. Some initial qualities to look for when examining the responses include looking for any answers that are repeated or similar. grouping like concepts together. eliminating responses that definitely do not fit. Now that you have narrowed your list down some, discuss the remaining responses as a group.

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KAIZEN Any identification for a good cause which needs improvement. Example: Mismanagement of distribution of White Board Markers to the classes/ Running out of ink/ not proper upkeep. It is a Japanese word which stands for Continuous Improvement. The exact translation is: Kai = change Zen = better

KAIZEN : 

KAIZEN Nevertheless this philosophy accents “What is wrong”, not “Who is wrong” It is a method that strives toward perfection by eliminating waste (MUDA) in the work place (GEMBA). It eliminates waste by empowering people with tools and provides methodology for uncovering improvement opportunities and making small changes. This is also a low cost approach, using simple quality control tools: Pareto, Ishikawa diagrams and PDCA cycle.

10 Principles of Kaizen : 

10 Principles of Kaizen Say no to status quo, implement new methods and assume they will work If something is wrong, correct it Accept no excuses and make things happen Improve everything continuously Abolish old, traditional concepts Be economical. Save money through small improvements and spend the saved money on further improvements Empower everyone to take part in problems' solveing Before making decisions, ask “why” five times to get to the root cause. (5 Why Method) Get information and opinions from multiple people Remember that improvement has no limits. Never stop trying to improve

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5 S Developed in Japan, this method assume no effective and quality job can be done without clean and safe environment and without behavioral rules. The 5S are five action verbs (Sort, Clean, Set in order, Standardize and Progress), all starting with an S in Japanese (Seiri, Seiton, Seiso, Seiketsu, Shitsuke). The name “Five S” now identify this method. The 5S allow to set up a well adapted and functional work environment, ruled by simple yet effective rules.

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SEIRI (org) Only keeping and organising SEITON (neat) Everything has its place SEISO (clean) Keeping the place clean SEIKETSU (standard) Making 1st 3S’s a daily job SHITSUKE (discipline) Enforcing the Five S’s

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SIX SIGMA Six Sigma is a state of mind that does not allow for failure. The culture of Six Sigma suggests a work environment and quality of work life where everyone in the company desires to achieve the Six Sigma target, to increase customer/ parents’ satisfaction, to increase efficiency, to lower costs and to improve profitability.

The dependence of any standard of academic or production is totally dependent on the following format for DMAIC. : 

The dependence of any standard of academic or production is totally dependent on the following format for DMAIC. DefineThe definition of the project/ assignment, using process map, application area, desired improvement, likely benefits etc. The importance lies of having the chance of a high successful delivery of better quality and saving costs in totality. Here in the academic strata, the failures include the definition of the problem in as an identity. The others may include projects like real life problems pertaining to Distractions in the Class Room for example. MeasureThis involves the analyses of the process to determine its present state and the future, as obtained. The data collection is a well suited frame for this. AnalyzeThis involves the data analysis for identification of parts of process which affect the quality of the problem. Improve This adds to the process to find a permanent solution to the problem. This may involve better forecasting, better scheduling, better procedures or better equipment, specifying, teaching techniques, work environment for the teachers and school campus quality life. ControlInvolves the process of closing the problem by putting in the right procedures and management statistics.

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A Project Plan for Students Quality Circles

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Quality Circles A group of 5 to 13 members sit together under the guidance of a facilitator to brainstorm over study related problems. Make a Case Study using Problem Solving Tools like Ishikawa/ Fish Bone Diagram also known as Cause and Effect Diagram. Develop Strategies/ Derive Benefits Implement at workplace Share with the others during the Assembly. How to avoid late coming to school?

Cause and Effect Diagram(Fish Bone Diagram) : 

Cause and Effect Diagram(Fish Bone Diagram) Dr. Kaoru Ishikawa, a Japanese quality control statistician, invented the fishbone diagram. Therefore, it may be referred to as the Ishikawa diagram. The fishbone diagram is an analysis tool that provides a systematic way of looking at effects and the causes that create or contribute to those effects. Because of the function of the fishbone diagram, it may be referred to as a cause-and-effect diagram. The design of the diagram looks much like the skeleton of a fish. Therefore, it is often referred to as the fishbone diagram.

How to construct the FISH BONE ? : 

How to construct the FISH BONE ? Draw the fishbone diagram.... List the problem/issue to be studied in the "head of the fish". Label each ""bone" of the "fish". The major categories typically utilized are: The 4 M’s: Methods, Machines, Materials, Manpower The 4 P’s: Place, Procedure, People, Policies The 4 S’s: Surroundings, Suppliers, Systems, Skills

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Questions and Interactions……