MM Volunteer Orientation

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WELCOME TO METROPOLITAN MINISTRIES: 

WELCOME TO METROPOLITAN MINISTRIES ARE YOU READY TO VOLUNTEER?

WHAT WE DO: 

WHAT WE DO Metropolitan Ministries’ mission is to care for the homeless and those at risk of becoming homeless in our community through services that alleviate suffering , promote dignity and instill self-sufficiency …as an expression of the ongoing ministry of Jesus Christ.

When you think about a homeless person, what do you think about? : 

When you think about a homeless person, what do you think about?

MISCONCEPTIONS: 

MISCONCEPTIONS

MISCONCEPTIONS: 

MISCONCEPTIONS

When you think about a homeless person, do you think about… : 

When you think about a homeless person, do you think about… A single mother making minimum wage who loses the struggle to afford rent, childcare, transportation, and food because she is laid off

When you think about a homeless person, do you think about… : 

When you think about a homeless person, do you think about… A single mother making minimum wage who loses the struggle to afford rent, childcare, transportation, and food because she is laid off A family whose father suffers a debilitating illness and cannot work

When you think about a homeless person, do you think about… : 

When you think about a homeless person, do you think about… A single mother making minimum wage who loses the struggle to afford rent, childcare, transportation, and food because she is laid off A family whose father suffers a debilitating illness and cannot work A man with a mental illness without the resources for treatment

When you think about a homeless person, do you think about… : 

When you think about a homeless person, do you think about… A single mother making minimum wage who loses the struggle to afford rent, childcare, transportation, and food because she is laid off A family whose father suffers a debilitating illness and cannot work A man with a mental illness without the resources for treatment A child who ages out of the foster care system at age 18

When you think about a homeless person, do you think about… : 

When you think about a homeless person, do you think about… A single mother making minimum wage who loses the struggle to afford rent, childcare, transportation, and food because she is laid off A family whose father suffers a debilitating illness and cannot work A man with a mental illness without the resources for treatment A child who ages out of the foster care system at age 18 A young man caught up in the despair of drug and alcohol addictions

When you think about a homeless person, do you think about… : 

When you think about a homeless person, do you think about… A single mother making minimum wage who loses the struggle to afford rent, childcare, transportation, and food because she is laid off A family whose father suffers a debilitating illness and cannot work A man with a mental illness without the resources for treatment A child who ages out of the foster care system at age 18 A young man caught up in the despair of drug and alcohol addictions A woman escaping an abusive relationship with only the clothes on her back

When you think about a homeless person, do you think about… : 

When you think about a homeless person, do you think about… A single mother making minimum wage who loses the struggle to afford rent, childcare, transportation, and food because she is laid off A family whose father suffers a debilitating illness and cannot work A man with a mental illness without the resources for treatment A child who ages out of the foster care system at age 18 A young man caught up in the despair of drug and alcohol addictions A woman escaping an abusive relationship with only the clothes on her back An elderly couple on a fixed income with rising rent, insurance, medical costs

When you think about a homeless person, do you think about… : 

When you think about a homeless person, do you think about… A single mother making minimum wage who loses the struggle to afford rent, childcare, transportation, and food because she is laid off A family whose father suffers a debilitating illness and cannot work A man with a mental illness without the resources for treatment A child who ages out of the foster care system at age 18 A young man caught up in the despair of drug and alcohol addictions A woman escaping an abusive relationship with only the clothes on her back An elderly couple on a fixed income with rising rent, insurance, medical costs A man who can’t secure employment despite having skills because he has no address , phone, clean clothes, or a place to shower

When you think about a homeless person, do you think about… : 

When you think about a homeless person, do you think about… A single mother making minimum wage who loses the struggle to afford rent, childcare, transportation, and food because she is laid off A family whose father suffers a debilitating illness and cannot work A man with a mental illness without the resources for treatment A child who ages out of the foster care system at age 18 A young man caught up in the despair of drug and alcohol addictions A woman escaping an abusive relationship with only the clothes on her back An elderly couple on a fixed income with rising rent, insurance, medical costs A man who can’t secure employment despite having skills because he has no address , phone, clean clothes, or a place to shower A family living in their car because the apartment they struggled to afford has been converted to condos; the parents terrified they will lose their children

When you think about a homeless person, do you think about… : 

When you think about a homeless person, do you think about… A single mother making minimum wage who loses the struggle to afford rent, childcare, transportation, and food because she is laid off A family whose father suffers a debilitating illness and cannot work A man with a mental illness without the resources for treatment A child who ages out of the foster care system at age 18 A young man caught up in the despair of drug and alcohol addictions A woman escaping an abusive relationship with only the clothes on her back An elderly couple on a fixed income with rising rent, insurance, medical costs A man who can’t secure employment despite having skills because he has no address , phone, clean clothes, or a place to shower A family living in their car because the apartment they struggled to afford has been converted to condos; the parents terrified they will lose their children All these situations are true; real people who are homeless or at risk of becoming homeless in the Tampa Bay community

THE FACTS: 

THE FACTS There are over 17,000 homeless men, women, and children in Hillsborough County. 23% are children. Hillsborough unemployment rate is DOWN to 11.6%, still one of the highest in the nation.

HISTORY: 

HISTORY 1972-1989 13 downtown churches launch Metropolitan Ministries Gap House provides help and shelter for 12 families Family Care Center opens Holiday Donation and Distribution Center opens

HISTORY: 

HISTORY 1990-2000 PromiseLand nationally accredited childcare center opens Kitchen serves first meal; can prepare 10,000 daily Metropolitan Ministries’ Academy opens, America’s first charter school for homeless children housed in a shelter

HISTORY: 

HISTORY 2000-2010 Meal distribution program expands to four counties. Prepared meals served daily increases from 300 to 2,000. Uplift U ® Self-Sufficiency program begins First transitional housing, then Sanctuary Town Homes Outreach Services grows to 13,000+ families each year Compassion + Action launched Urban Immersion inner city missions program launched Inside the Box social entrepreneurship initiative launched

…AND BEYOND: 

…AND BEYOND 22,000 families annually receive Outreach & Prevention Services 30,000 families annually receive holiday food and toy assistance 5,000+ children annually receive new backpacks and supplies 25.5 million meals served 375,000 nights of shelter provided 1.5 million children had their lives changed 1.4 million volunteer hours Morris Hintzman, CEO Tim Marks, President

Slide 21: 

Compassion + Action is a Metropolitan Ministries’ collaborative that mobilizes partnerships to meet the growing need in local neighborhoods and transform the lives of families in crisis.

HOLIDAY SEASON: 

HOLIDAY SEASON With dignity, integrity, and hope, the holiday experience will foster opportunities for all to witness and join in the giving or receiving that exemplifies community and allows miracles to happen. Open 1 week prior to Thanksgiving & 2 weeks prior to Christmas 1,000 families per day 800 volunteers per day 3 smaller versions (Pasco, Pinellas, Brandon)

Video Time!: 

Video Time! VIDEO TIME

Slide 27: 

E-TOUR TIME

Slide 28: 

OUTREACH VOLUNTEER CENTER

Slide 29: 

Outreach is our front door to people In need… Food Assistance Clothing Vouchers Access Site Employment Lab Florida ID Meal Site Partners Free Income Tax service Housing Hotel vouchers Emergency – On site - Uplift U Transitional- Off site Referrals Open M-F 9:00-5:00 Sa 9:00-1:00

Slide 30: 

Metro Market Counselors Give Families with kitchens Vouchers for food Open M-F 9:00-5:00 Sa 9:00-1:00

Metro Outfitters: 

Metro Outfitters Vouchers for Clothing and Furniture Open M-F 9:00-5:00 Sa 9:00-1:00

Slide 32: 

CLOTHING WAREHOUSE FOOD WAREHOUSE VOLUNTEER CENTER

WAREHOUSES: 

WAREHOUSES Sorting Donations Food Clothing Hygiene products Open M-F 8:00-4:00 Sa 8:00-3:30

Slide 34: 

CHILD CARE VOLUNTEER CENTER

PROMISELAND: 

PROMISELAND Daycare (Ages 0-2) Head Start (Ages 3-5) Afterschool / Summer Camp (Ages 5-12) Hours Vary M-F ONLY BACKGROUND SCREENING REQUIRED. PLEASE CALL FOR COST AND AVAILABILITY

Slide 36: 

KITCHEN VOLUNTEER CENTER

KITCHEN: 

KITCHEN Food Prep Serving Cleaning Duties assigned upon arrival Hours 6:30-6:30 WEEKEND AVAILABILITY LIMITED . PLEASE CHECK WEB FOR SAT OPPORTUNITIES AND CALL FOR SUN OPPORTUNITIES

OTHER OPPORTUNITES: 

OTHER OPPORTUNITES Environmental Services (Cleaning our campus) Data Entry / Administrative Marketing & Design Legal Services GED / Adult Education Tutoring

HOW CAN I HELP?: 

HOW CAN I HELP? Spread the message Help a specific family Offer professional services Organize a drive Volunteer!

WHAT DO WE NEED?: 

WHAT DO WE NEED? Most needed items Canned meat Boxed Cereal Peanut Butter Cake or dessert mix Dry Starches (rice, mac & cheese) Canned fruit Seasonally appropriate clothing Toiletries (shampoos, soaps, razors) To organize a drive, call Angie Pattison at 209-1034

WHAT IS A HIP?: 

WHAT IS A HIP? Maintain a regular schedule anywhere from 3 hours weekly to 5 days a week Have the opportunity to take a leadership role in many departments Are afforded opportunities and privileges not normally available to our periodic volunteers

WE NEED YOU…TO BE HIP! : 

WE NEED YOU…TO BE HIP! Visit our Volunteer Needs of the Month page for more HIP opportunities

HOW DO I GET STARTED?: 

HOW DO I GET STARTED? HIPs and Groups – Contact us to schedule Jessica Becker @ (813) 209-1067, jessica.becker@metromin.org Short-term Opportunities Check out our website at http://www.metromin.org/volunteer Click on the “Sign up to Volunteer” button Call Lindsey @ (813) 209-1045 for other dates, times, and opportunities

SIGNING IN AND OUT: 

SIGNING IN AND OUT Report to the Volunteer Center at 2001 N. Florida Ave unless told otherwise. You sign-in by: Turning in the one-time only Application sheet (downloadable from our website) Filling out your time sheet Receiving a nametag Receiving your assignment from a Volunteer Coordinator Make sure to sign out and complete your time sheet…or risk losing your hours! Minors—you must have a parent’s signature on your volunteer application to volunteer!

Slide 45: 

Volunteer Conduct – Respect the boundaries between Volunteers and Clients! Speak respectfully and avoid discriminatory behavior Don’t initiate or form inappropriate relationships with clients that are social in nature or show favoritism Watch for abusive behavior towards children and do not engage in it Respect the confidentiality of clients and guests Avoid loitering in the Family Care Center and never enter an occupied room Never take any property of Metropolitan Ministries without permission or participate in behavior associated with dishonesty , deceit, or fraud LAST, A FEW RULES…

Slide 46: 

DRESS CODE Inappropriate attire: short shorts, tight-fitting clothing, flip-flops and anything with a negative or sexual innuendo Appropriate attire: long pants, CLOSED-TOE SHOES , and a shirt with sleeves Modest shorts are acceptable outside of the kitchen …AND A FEW MORE…

Slide 47: 

DRESS CODE Dress modesty Inappropriate attire: short shorts, tight-fitting clothing, and anything with a negative or sexual innuendo Appropriate attire: long pants, closed-toe shoes, and a shirt with sleeves Modest shorts are acceptable outside of the kitchen …AND A FEW MORE… MODESTY IS THE BEST POLICY

Slide 48: 

No personal electronics while volunteering No taking pictures of clients Be mindful we have handicapped clients and volunteers Do you see something wrong? …AND A FEW MORE…

Slide 49: 

Smile Show God’s love to every client & volunteer! …THE MOST IMPORTANT! My little children, let us not love in word or in tongue, but in deed and in truth. 1 John 3:18