Presentation Transcript
Supervisor & Managers Safety Responsibilities (R & R) :Supervisor & Managers Safety Responsibilities (R & R) Presented by
Ralph Buglione
SEMINAR AGENDA :SEMINAR AGENDA Importance of accident prevention
Your role as a supervisor
Motivating safe behavior
Effective training techniques
Setting the example – 100% Safe Behaviors
Accident investigation
Legal Responsibilities
Cal/OSHA Requirements
Summary
Slide 3:ACCIDENTS HAVE MANY COSTS
NOT USUALLY TRACKED LOSS OF MANPOWER
RETRAINING COSTS
DAMAGED MATERIALS / EQUIPMENT
LOWER MORALE
LOSS OF PROFITS
ACCIDENT PREVENTION :ACCIDENT PREVENTION Preventing accidents is critically important
Supervisor plays a key role
Supervisors need to deal with many issues
Certain techniques are useful to effectively lead others; e.g., DuPont, BBS
This session reviews these tools / techniques to assist you as a supervisor
Slide 5:THE SUPERVISOR’S ROLE... TRAINS PEOPLE
COMMUNICATES
SETS THE EXAMPLE
ENFORCES RULES
ENCOURAGES POSITIVE BEHAVIOR
INVESTIGATES ACCIDENTS
SIGNS OF A LEADER :SIGNS OF A LEADER Commands respect
Exhibits respect for others
Capable of clear communication
Trains effectively
Has good listening skills
Gives feedback
Follows up
Understands Human Behavior
FACTORS INFLUENCING SAFETY :FACTORS INFLUENCING SAFETY Management Systems
- Policies, Procedures, Pro-Active Safety Culture
Work Factors
- Facilities, tools, equipment and materials,
housekeeping, physical hazards
Human Element
- Behaviors, Skills, knowledge, abilities,
intelligence, motives
HUMAN ELEMENT :HUMAN ELEMENT Most safety programs deal with physical factors
- easiest to identify and correct
Can only do a partial job at best
- human element is always present
Examine human behavior as it relates to
Safety
- how & why workers commit unsafe acts
- correct the human behavioral aspect
FOCUS ON BEHAVIORS, NOT ATTITUDES :FOCUS ON BEHAVIORS, NOT ATTITUDES Unsafe Behaviors should be your focus
- failure to use PPE, safe guards, procedures. These are observable and can be changed
Most Safety programs try to change attitudes
- carelessness, laziness, “bad attitude” …. not
directly observable, hard to change
CORRECTING HABITS :CORRECTING HABITS Reminders and repetitions of 100% Safe behavior
Enforcement is – Required – Walk the Talk
Use disciplinary action if needed –
‘Up to & Including…Termination’
Positive Reinforcement is the most effective method
Praise the employee for Safe Behavior
Set a good example yourself – Walk the Talk
Catch your people doing something Right - Rewards
EFFECTIVE TRAINING :EFFECTIVE TRAINING Employees need to know safe job procedures
Important part of supervisor’s duties
Trial & error is a poor method of learning
Organized training is necessary
Follow a step by step approach
Slide 12:TRAINING STEPS T
E
L
L SHOW O
B
S
E
R
V
E CORRECT
TRAINING GUIDELINES :TRAINING GUIDELINES Explain the job procedures
Show the job procedures
Employee explains it and shows you
Praise for what is done correctly
Correct the technique if necessary
Employee explains and shows again
Praise for correct technique / procedure
Follow-up and repeat if necessary
SETTING THE EXAMPLE :SETTING THE EXAMPLE Follow the rules yourself
Be consistent in your approach
Even small things count
Don’t make exceptions & Don’t play favorites
Your actions say a lot more than your words
Employees will watch you to see if you can “Walk the Talk”
Slide 15:ACCIDENT INVESTIGATION Accidents are investigated, not to find fault or to blame, but to find out the Root Cause – Safety Committee, Union & Management
Get the who, what, when, where & why
Careless is unacceptable “cause”
Develop a plan for preventing the accident in the future
Supervisor’s Legal Responsibility :Supervisor’s Legal Responsibility Besides an ethical and moral duty, you have a legal responsibility for safety supervision
Supervisors can be held criminally liable for serious injury or death of an employee if they have been negligent in their duties (AB 2249; Penal Code 387)
AB 1127 increases fines and prison time for serious and / or willful violations
Slide 17:OSHA Requirements Effectively implement the Safety Program
Enforce all Safety rules
Monitor Safety equipment use (PPE, guarding)
Correct & report hazards as soon as possible
Document all Safety activities
Be sure that all your employees know that they can come to you with safety concerns
Always cooperate with an OSHA officer (prison + fines for lying to OSHA - AB1127)
Slide 18:Recordkeeping New hire training
Safety meetings
Safety warnings / disciplinary actions
Correct & report hazards as soon as possible
Document all Safety activities
Be sure that all your employees know that they can come to you with safety concerns
Always cooperate with an OSHA officer (prison + fines for lying to OSHA - AB1127)
Slide 19:ONE LAST POINT As long as you follow through on your duties and don’t ignore Safety Issues / Problems
As long as you take the time to properly train and monitor your workers
As long as you document all Safety activities
Then you won’t have any legal problems
It’s when you ignore your duties and don’t take this seriously that you can get in trouble
SUMMARY :SUMMARY Accident prevention saves money and
improves productivity
Supervisors have a key role in the Safety program
Understand human behavior
Be a leader - set the example, enforce the rules
Train, communicate, motivate & don’t play favorites
Follow through on your duties - take the time!