Coefficients Company Portfolio_2018

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Coefficients is your business partner in simplifying business process execution while ensuring value delivery. We are of service to some of the world’s leading companies from the online retail, manufacturing and distribution, design and construction, professional services, and digital marketing verticals.

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A BUSINESS PROCESS OUTSOURCING COMPANY WWW.COEFFICIENTSCO.COM PHILIPPINES

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WE ARE S o l u t i o n s B e y o n d V o i c e . R e d e f i n i n g O u t s o u r c i n g o n a D a i l y B a s i s . I m p r o v i n g Y o u r B o t t o m L i n e P e r f o r m a n c e . H e r e a t C o e f f i c i e n t s w e g o a b o v e a n d b e y o n d f o r o u r c l i e n t s . F r o m a s s e s s m e n t t o s o l u t i o n d e s i g n t o t r a i n i n g t r a n s i t i o n a n d l a u n c h w e c a t e r t o e v e r y p h a s e a n d w e g o t y o u c o v e r e d e v e r y s t e p o f t h e w a y . W e d o n t g o f o r t e m p o r a r y a i d s . W e s t r i k e t o t h e c o r e .

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WHAT SETS US APART W e i n v e s t i n w o r l d - c l a s s c u s t o m e r s e r v i c e t e a m s t a f f e d w i t h h u m a n s a n d n o t c h a t b o t s . THE HUMAN TOUCH S t a r t u p s h a v e b e e n u s i n g o u r t a l e n t o u t s o u r c i n g m o d e l i n b u i l d i n g s u c c e s s f u l b u s i n e s s i d e a s .   PARTNER OF STARTUPS W e i n v e s t i n t r a i n i n g a n d d e v e l o p m e n t t o c r o s s - t r a i n o u r s t a f f t o t a c k l e s i m p l e t o h i g h - e n d s e r v i c e s t o o v e r c o m e s k i l l s h o r t a g e . MULTITASKING

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WHAT SETS US APART W e b u i l d b e t t e r p a r t n e r s h i p s a m o n g o u r c l i e n t s t o f u r t h e r i n n o v a t i o n a n d b e t t e r i n v e s t m e n t o p t i o n s . TRANSPARENCY W e a r e a g l o b a l o u t s o u r c i n g s e r v i c e p r o v i d e r t h a t u s e s n e w t e c h n o l o g i c a l i n n o v a t i o n s t o e f f e c t i v e l y a d d r e s s m a r k e t c h a l l e n g e s e n h a n c e p r o d u c t a n d s e r v i c e s a n d m a n a g e t a l e n t s h o r t a g e s – w h i l e h e l p i n g k e e p o p e r a t i n g c o s t s l o w . OUR BOLD AND INNOVATIVE MOVES W e c o n t i n u o u s l y c a t e r t o n e w d e m a n d s a n d o f f e r s p e c i a l i z e d r o l e s i n t h e B P O i n d u s t r y . FUTURE OPPORTUNITIES

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WE DO - C u s t o m e r I n q u i r y R e s p o n s e - E m a i l a n d C h a t C u s t o m e r S u p p o r t - S e r v i c e a n d P r o b l e m R e s o l u t i o n - S a l e s S u p p o r t - K n o w l e d g e b a s e D e v e l o p m e n t / M a n a g e m e n t CUSTOMER CARE - W e b s i t e C o n t e n t - B l o g A r t i c l e s - P r e s s R e l e a s e s - S E O - O p t i m i z e d A r t i c l e s - B l o g C o m m e n t i n g   - P r o d u c t D e s c r i p t i o n - V i d e o C o n t e n t - S o c i a l M e d i a M a r k e t i n g C o n t e n t M a t e r i a l s CONTENT MARKETING - S e a r c h E n g i n e M a r k e t i n g - S o c i a l M e d i a M a r k e t i n g - O u t b o u n d S a l e s - T e l e m a r k e t i n g - A p p o i n t m e n t S e t t i n g - E m a i l M a r k e t i n g - B 2 B S a l e s S u p p o r t SALES AND MARKETING

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WE DO - M a r k e t R e s e a r c h a n d S u r v e y - D a t a M i n i n g - D a t a R e s e a r c h - L e a d G e n e r a t i o n - D a t a E n t r y - D a t a V e r i f i c a t i o n - D a t a V a l i d a t i o n - D a t a S c r a p p i n g KNOWLEDGE AND DATA-RELATED - W e b s i t e D e s i g n - W e b s i t e D e v e l o p m e n t - W e b s i t e M a i n t e n a n c e - S E O S e r v i c e s - O r d e r P r o c e s s i n g - O r d e r a n d L e a d G e n e r a t i o n WEBSITE SERVICES ORDER MANAGEMENT - G r a p h i c s D e s i g n a n d C o n c e p t u a l i z a t i o n - V i d e o C r e a t i o n - A n i m a t i o n V i d e o s - E x p l a i n e r V i d e o s GRAPHICS AND MULTIMEDIA

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INDUSTRIES WE SERVE SPECIFIC SERVICES WE PROVIDE BASED ON TYPE OF INDUSTRY - P r o j e c t N e e d s A n a l y s i s - P r o j e c t M a n a g e m e n t - I n n o v a t i o n o f B u s i n e s s D e v e l o p m e n t P r o c e s s e s - B u s i n e s s S e t - U p - P r o j e c t I m p l e m e n t a t i o n PROFESSIONAL SERVICES - C u s t o m e r R e l a t i o n s h i p   - V e n d o r R e l a t i o n s h i p M a n a g e m e n t - P u r c h a s i n g a n d P r o c u r e m e n t   - A c c o u n t i n g - C o m p l i a n c e a n d C o n s u l t i n g - W e b M a r k e t i n g a n d A n a l y t i c s ERETAIL - W e b C o n s u l t a n c y - W e b D e s i g n a n d D e v e l o p m e n t - W e b M a r k e t i n g - W e b s i t e R e p a i r WEB SERVICES

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SPECIFIC SERVICES WE OFFER BASED ON TYPE OF INDUSTRY - M a r k e t i n g S e r v i c e s - O u t s o u r c e d D e s i g n S DESIGN CONSTRUCTION - D e s i g n S e r v i c e s - D a t a b a s e M a n a g e m e n t - C u s t o m e r R e l a t i o n s h i p M a n a g e m e n t - W e b V i d e o P r o d u c t i o n S e r v i c e s - A u t o c a d - O t h e r B a c k o f f i c e S e r v i c e s MANUFACTURING DISTRIBUTION - S e a r c h E n g i n e O p t i m i z a t i o n - S e a r c h E n g i n e M a r k e t i n g - S o c i a l M e d i a M a r k e t i n g - C o n t e n t C r e a t i o n DIGITAL MARKETING INDUSTRIES WE SERVE

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Need someone to manage your social media accounts Need a customer rep for your e-commerce site Or a weekly supply of freshly baked articles for your SEO efforts Say no more Give us the small stuff so you can focus on the bigger ones. We support you in more ways than one Here are some of cool stuff we do for our clients Pick your poison or two maybe three and lets rev up your business

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CRITICAL SUCCESS FACTORS DEMONSTRATED EXPERTISE IN EFFICIENTLY MANAGING SEASONAL CAMPAIGNS PROVEN RISK MITIGATED TRANSITION MODEL UNIQUE MODEL OF TALENT CREATION DEVELOPMENT AND RETENTION USE OF TECHNOLOGY AS A DIFFERENTIATOR PARTNERSHIP CULTURE IN PROVIDING WIN-WIN FLEXIBLE ENGAGEMENT MODEL STRINGENT DATA SECURITY POLICIES

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PHILIPPINE ADVANTAGE: A DESTINATION OF CHOICE GEOGRAPHICAL ADVANTAGE AND RECOGNITION - MANPOWER POOLING - STRATEGIC LOCATION AWARDS IF ANY STABLE ECONOMY - REAL GDP GROWTH RATE WORLD CLASS AND COST-EFFECTIVE INFRASTRUCTURE - ROBUST REDUNDANT AND COST-EFFECTIVE TELECOMMUNICATIONS POWER TECHNOLOGY INFRASTRUCTURE AND CYBER ZONES BEST IN CLASS LABOR FORCE - WORLD’S THIRD LARGEST ENGLISH SPEAKING POPULATION - STRONG WESTERN CULTURAL AFFINITY - NEUTRAL AMERICAN-INFLUENCED ACCENT - PERCENTAGE OF GRADUATES

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OUR TRANSITION METHODOLOGY

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OUR RECRUITMENT PROCESS

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OUR TEAM

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EMPLOYEE RETENTION PROGRAMS SUNLIFE INCOME PROTECTION RETIREMENT BENEFIT HIGHER INCOME ADDITIONAL LEAVE BENEFITS SICK VACATION BIRTHDAY LEAVES ADDITIONAL PROJECTS TRAINING FOR INTERESTED AND ABLE EMPLOYEES

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INCOME PROTECTION RETIREMENT BENEFIT - E m p l o y e e s w h o h a v e b e e n w i t h t h e c o m p a n y f o r 4 - 5 y e a r s - P r o v e n l o y a l e m p l o y e e - E m p l o y e e w i t h i n t e g r i t y p a s s i o n f o r w o r k r e s p e c t f o r M a n a g e m e n t c l i e n t s a n d c o - e m p l o y e e s a n d b e l i e f i n t h e v i s i o n a n d m i s s i o n o f t h e c o m p a n y QUALIFICATIONS - S u n l i f e p o l i c y p a i d 1 0 0 b y t h e c o m p a n y - O p t i o n t o c o n t i n u e w i t h t h e p o l i c y u p o n r e s i g n a t i o n / s e p a r a t i o n w i t h t h e c o m p a n y CONDITIONS - L i f e i n s u r a n c e w o r t h P 5 0 0 0 0 0 a r o u n d 1 0 0 0 0 - C r i t i c a l i l l n e s s b e n e f i t w o r t h P 2 5 0 0 0 0 a r o u n d 5 0 0 0 - I n v e s t m e n t f u n d r e t i r e m e n t b e n e f i t - w i t h d r a w a b l e f u n d v a l u e COVERAGE

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OTHER PAY BENEFITS - H i g h e r t h a n t h e m i n i m u m w a g e r e q u i r e m e n t i n t h e P h i l i p p i n e s - A d d i t i o n a l l e a v e b e n e f i t s s i c k l e a v e v a c a t i o n l e a v e a n d b i r t h d a y l e a v e - M o n t h l y a l l o w a n c e s f o r T e a m L e a d e r s a n d S u p p o r t S t a f f H R

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TALENT ENHANCEMENT INTERESTED EMPLOYEES WHO HAVE THE RIGHT SKILLS ARE GIVEN THE OPTION TO WORK ON OTHER PROJECTS EITHER AS OVERTIME OR ADDITIONAL PROJECTS WITH PAY NOT ONLY TO RECEIVE MORE PAY BUT ALSO TO ENHANCE THEIR OTHER TALENTS THAT ARE NOT BEING UTILIZED IN THEIR CURRENT PROJECTS / ACCOUNTS

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COMPANY DIRECTION W e h i r e p e o p l e w i t h d i s a b i l i t i e s w h o h a v e t h e r i g h t s k i l l s t o d o b a c k - o f f i c e a n d d e s i g n w o r k . . HIRING OF PEOPLE WITH DISABILITIES W e h a v e s t a r t e d s u b - c o n t r a c t i n g s o m e p r o j e c t s t o o t h e r s t a r t - u p c e n t e r s s o w e c a n m e e t s o m e o f t h e m a n p o w e r r e q u i r e m e n t s o f o u r c l i e n t s . PARTNER CENTERS T h e c o m p a n y c o n t i n u o u s l y c o m e s u p w i t h s t r a t e g i e s t h a t w o u l d i m p r o v e e m p l o y e e r e t e n t i o n a n d t u r n o v e r t h a t w o u l d b e b e n e f i c i a l f o r o u r c l i e n t s a s w e l l . MORE EMPLOYEE- FRIENDLY PROGRAMS

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TOGETHER LETS REV UP YOUR BUSINESS CONTACT MARY ROSE CADIENTE                          ROSIEY.SOMERA                                               WWW.FACEBOOK.COM/COEFFICIENTSBUSINESSPROCESSOUTSOURCING/                                              MARYROSESOMERACOEFFICIENTSCO.COM                                               WWW.LINKEDIN.COM/IN/MARYROSESOMERA/                                                PHONE: 6342 7191432

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