exploring web 2.0: durham university consulting society

Views:
 
     
 

Presentation Description

Exploring Web 2.0 Opportunities for a University society.

Comments

Presentation Transcript

Exploring New Opportunities:Web 2.0 : 

Exploring New Opportunities:Web 2.0

Slide 5: 

Exploring Social Media

Slide 7: 

Creating and maintaining relationships Improving internal communications Sustainability Increasing and managing members

Slide 8: 

Creating & Maintaining Relationships

Slide 9: 

Improving Internal Communications

Increasing and Managing Members : 

Increasing and Managing Members

Slide 11: 

Benefits Analysis

Slide 12: 

Change & Implementation Analysis

Slide 13: 

Risks & Drawbacks of Web 2.0

Slide 14: 

Source: Ward & Daniel, (2005), Benefits Management, p. 81: fig 2.7 Customer Intimacy SUCCESS PROSPERITY Operational Excellence Product Leadership SURVIVAL Our Project’s Scope

Slide 15: 

Source: Ward & Daniel, (2005), Benefits Management, p. 84: fig 2.9 IT & Change Portfolio Positioning

Slide 16: 

Facebook: www.facebook.com Twitter: www.twitter.com LinkedIn:www.linkedin.com Wordpress: www.wordpress.com Google Analytics:www.google.com/analytics Blackboard Learn:www.blackboard.com Salesforce: www.salesforce.com Ward, J. & Daniel, E. (2005) Benefits Management. Chichester: John Wiley & Sons Ltd Treacy, M. &Wiersema, F. (2000) Customer Intimacy and Other Value Disciplines. Harvard Business Review. 71(1), pp.84-93. Rigby, D &Ledingham, D (2004) CRM Done Right. Harvard Business Review. 82(11), pp. 118-129 Bibliography

authorStream Live Help