CTAP Presentation December 7 2010

The California Telephone Access Program (CTAP)Terri Howell, Outreach Specialist : 

The California Telephone Access Program (CTAP)Terri Howell, Outreach Specialist

Welcome to CTAP! : 

Welcome to CTAP! Terri Howell, CTAP Outreach Specialist Contact Information: Phone: 1-951-236-3050 E-Mail: terri@ddtp.org For Presentations: 1-800-995-6831 Please stay for the short Q&A Session at the end of this presentation

What is CTAP? : 

What is CTAP? California state-mandated program Provides assistive telephone equipment and accessories to people who have difficulty using a standard telephone Administered by the California Public Utilities Commission (CPUC) A common misconception: CTAP is not the telephone company!

Requirements : 

Requirements Three requirements to be eligible for CTAP: Live in California Have telephone service Have difficulty using a standard telephone That’s it!

Who Does CTAP Serve? : 

Who Does CTAP Serve? There is no cost, obligation, age, or income requirement for this state-mandated program! Anyone with difficulty seeing, hearing, speaking, moving, or remembering can apply. Difficulties do not have to be severe – individuals with mild or moderate difficulties are also eligible for this program!

How is CTAP funded? : 

How is CTAP funded? By a small surcharge on all Californian’s telephone and cellular phone bills Surcharge is listed as: “Relay Service and Communications Devices Fund“ Money collected pays for both CTAP and California Relay Service (CRS); available to all Californians The Program is administered by the California Public Utilities Commission (CPUC)

Equipment & Services : 

With a CTAP Phone, you can: Equipment & Services Make Caller’s Voice Louder/Read Conversation in Text Dial Using Large or Talking Buttons Make Your Voice Louder Call with Memory-dialing Picture Phone Carry the Phone with You

Wide Variety : 

Wide Variety More than 100 different types of equipment and accessories are available For all disabilities including seeing, hearing, speaking, moving, and remembering From large-button phones to artificial larynxes and lamp flashers, CTAP carries something for everyone!

Ultratec® SimplicityTelephone Ring Signaler : 

Ultratec® SimplicityTelephone Ring Signaler Plugs directly into telephone line Flashes your plugged-in, turned-on lamp for incoming calls Transmits signal to Remote Receiver(s) to flash lamps in other rooms Suitable for individuals with hearing disabilities

Ameriphone JV35 : 

Ameriphone JV35 Eliminates background noise and feedback Amplifies incoming sounds up to 37 dB Extra-large buttons Electronic voice announces each number as it is dialed Hearing aid compatible Suitable for individuals with vision, cognitive, or mobility disabilities

Trutone Electrolarynx andCooper Rand Intra-Oral Larynx : 

Trutone Electrolarynx andCooper Rand Intra-Oral Larynx Intra-oral device with a lightweight, flexible mouth tube Recommended for laryngectomy patients Tone and volume control Includes 40-inch cord and ten (10) mouth tubes Suitable for individuals with speech disabilities Intra-oral or external device Tone and volume control Pressure-sensitive button with intonation control Battery charger and rechargeable batteries included

Ameriphone P300 : 

Ameriphone P300 Eliminates background noise and feedback Nine (9) programmable photo-memory buttons Hearing aid compatible Suitable for individuals with cognitive disabilities

Ameriphone RC200 : 

Ameriphone RC200 Hands-free conversations up to 15 feet away Voice-activated answering capability (for incoming calls only) High-fidelity speakerphone Optional accessories for hands-free activation and dialing (for outgoing calls) Suitable for individuals with mobility disabilities

CRS AND CAPTEL : 

CRS AND CAPTEL California Relay Service (CRS) Allows TTY users to communicate with people who use a standard telephone Specially-trained operator relays messages between the TTY and non-TTY users To use, simply dial 7-1-1 Available in English and Spanish 24/7 Speech to Speech Service (STS) Part of the CRS For speech-disabled individuals who others have difficulty understanding on the telephone Specially-trained operator re-voices the message to the other party on the call Service is free and is available to all users

Certification Process : 

Certification Process This sounds great! How do I apply?

How to Apply – 3 Easy Steps : 

How to Apply – 3 Easy Steps STEP 1 Call 1-800-806-1191 to get an application or download an application from www.DDTP.org STEP 2 Applicant completes sections 1 and 3, and Certifying Agent completes and signs section 2 STEP 3 Mail, fax, or bring your application to a CTAP Service Center

CTAP Equipment Exchange Policy : 

CTAP Equipment Exchange Policy Please choose your equipment carefully because we want to provide you the most appropriate phone. CTAP will repair or exchange equipment if 1) the equipment loaned to the consumer stops working or malfunctions or 2) the consumer's disability certification changes. Please return your equipment with all original parts in the manufacturer’s packaging.

CTAP Equipment Distribution Events : 

CTAP Equipment Distribution Events Organized by a CTAP Outreach Specialist A CTAP Certifying Agent is scheduled to be onsite to provide free testing/screening for consumers who do not have access to a Certifying Agent After being certified by the onsite Certifying Agent, consumers can receive equipment the same day!

Thank you for listening! : 

Thank you for listening! For a free presentation, please call 1-800-995-6831 Please see me for application forms Please stay for a brief Q&A session For additional questions, feel free to come up to the booth after the Q&A session is over Thank you!