HELP DESK / CRM /CALL CENTRE

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The Help Desk is used for tracking and managing  More

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Added: August 06, 2009 This Presentation is Public 
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CDC BUSINESS SYSTEMS: CDC BUSINESS SYSTEMS CDC software is designed for tracking and managing your air conditioner, refrigeration, Pool, electrical, plumbers, contracting or any business that does contract servicing, maintenance and repairs etc.


CDC BUSINESS SYSTEMS: CDC BUSINESS SYSTEMS The Preventative maintenance tracker will allow you to track scheduled maintenance's on any schedule, not just monthly or quarterly, but any time.


CDC BUSINESS SYSTEMS: CDC BUSINESS SYSTEMS The ease and comfort of having all of your information at your finger tips will make your job more productive, and best of all more enjoyable. 


CDC BUSINESS SYSTEMS: CDC BUSINESS SYSTEMS The Job Costing system is designed as a powerful and flexible system that will cater for most organisations that plan both simple and complex Jobs entailing multiple transactions, stock items, human resources and dates


CDC BUSINESS SYSTEMS: CDC BUSINESS SYSTEMS CDC can track customers, work orders, job costing, invoicing, quotes, preventative maintenance's, job site equipment, inventory by truck, employees (including call scheduling, time tracking)


CDC BUSINESS SYSTEMS: CDC BUSINESS SYSTEMS CDC can reduce office overhead and make techs more productive. For instance as soon as a service call is placed customer information will be entered, a workorder will be produced, and a workorder # is issued to that job.  This number is used for everything for that job including parts purchases, and invoice #.


CDC BUSINESS SYSTEMS: CDC BUSINESS SYSTEMS As employees turn in their paper work missing information is entered into computer, and invoice is printed and mailed. Another way this will help you bill out all expenses is employees costs will be tracked directly on workorders, so when they clock in and out of a job you will know you are getting paid for it because the time is entered right on the workorder, so if they are getting paid you are too.


CDC BUSINESS SYSTEMS: CDC BUSINESS SYSTEMS Inventory and refrigerant usage is also tracked on the workorder so minimal screen changes will have to be made and information will not have to be typed twice.


CDC BUSINESS SYSTEMS: CDC BUSINESS SYSTEMS Reminder popup for call to be attended to


CDC BUSINESS SYSTEMS: CDC BUSINESS SYSTEMS Reminder of next service due popup


CDC BUSINESS SYSTEMS : CDC BUSINESS SYSTEMS Call Log for repairs, service and quotes


CDC BUSINESS SYSTEMS : CDC BUSINESS SYSTEMS Artisan can be assigned


CDC BUSINESS SYSTEMS : CDC BUSINESS SYSTEMS Quick history of calls and jobs available


CDC BUSINESS SYSTEMS: CDC BUSINESS SYSTEMS Service contracts can easily be setup


CDC BUSINESS SYSTEMS: CDC BUSINESS SYSTEMS Automatically do monthly invoicing for service contracts


CDC BUSINESS SYSTEMS: CDC BUSINESS SYSTEMS Equipment setup


CDC BUSINESS SYSTEMS: CDC BUSINESS SYSTEMS Installation and service details


CDC BUSINESS SYSTEMS: CDC BUSINESS SYSTEMS Warranty and contract Periods


CDC BUSINESS SYSTEMS: CDC BUSINESS SYSTEMS Thank You so much for showing interest In CDC BUSINESS SYSTEMS It is our sincere desire that you to can be a Satisfied and happy CDC customer CDC BUSINESS SYSTEMS cc West Beach Cape Town 021 554 0144 082 8993157 info@cdcsys.co.za www.cdcsys.co.za