logging in or signing up Demo carbon Download Post to : URL : Related Presentations : Share Add to Flag Embed Email Send to Blogs and Networks Add to Channel Uploaded from authorPOINT lite Insert YouTube videos in PowerPont slides with aS Desktop Copy embed code: (To copy code, click on the text box) Embed: URL: Thumbnail: WordPress Embed Customize Embed The presentation is successfully added In Your Favorites. Views: 93 Category: Education License: All Rights Reserved Like it (0) Dislike it (0) Added: June 02, 2009 This Presentation is Public Favorites: 0 Presentation Description Demo Comments Posting comment... Premium member Presentation Transcript HiPath ComAssistant V2.0 : HiPath ComAssistant V2.0 HiPath ComAssistant V2.0Presentation : © Siemens 2 HiPath ComAssistant V2.0Presentation History Basic Requirements for HiPath ComAssistant V2.0 Technical Overview HiPath ComAssistant V2.0 Content Overview of Most Important Functionalities Main Differences between HCA V1.0 and V2.0 GUI Migration Slide 3: © Siemens 3 GroupwareMicrosoft / Lotus Notes mySAP Enterprise Portal V6.0 Lotus Sametime Integration Websphere Integration Enterprise Communication Platform Client PC mit Browser CTI and Call Monitoring Communication Filtering Groupware Integration Calls Calls E-Mail HiPath ComAssistant V2.0Overview HiPath ComAssistant V2.0offers : © Siemens 4 HiPath ComAssistant V2.0offers Rules-based communication filters and routing to manage calls and messages based upon a user’s presence and availability Powerful web-based application with desktop telephony features including click-to-dial functionality LDAP integration to corporate directories and integration of personal address lists. HiPath ComAssistant V2.0Overview of System Based Functionalities (1) : © Siemens 5 HiPath ComAssistant V2.0Overview of System Based Functionalities (1) Maximum Number of Users (Linux Installation) 50.000 Operating Systems Windows Linux Client Browser based Internet Explorer Mozilla Firefox Portal Integration (SMR) SAP IBM Sametime IBM Websphere HiPath ComAssistant V2.0Overview of System Based Functionalities (2) : © Siemens 6 HiPath ComAssistant V2.0Overview of System Based Functionalities (2) Supported Languages German English French Italian, Portuguese and Spanish (SMR) Supported Platforms HiPath 3000 (SMR) HiPath 4000 HiPath 8000 License Model Basic User License (CTI functionality) Advanced User License (Rules and Team Agent) Groupware License HiPath ComAssistant V2.0General functionalities (1) : © Siemens 7 HiPath ComAssistant V2.0General functionalities (1) Team Agent Team Agent of V1.0 stays as it is New: Integration of Team Agent function into Web Client Teams are able to organize themselves Simplified communication in the team Team members can share their journal Rules Wizard Simplified setting and administrating of rules (SMR) Multiple Business Groups “In house companies” Business Integration Import mechanism for groupware Synchronization Automatic Refresh of all GUI elements HiPath ComAssistant V2.0General functionalities (2) : © Siemens 8 HiPath ComAssistant V2.0General functionalities (2) Journal All calls are logged (outgoing/incoming) Logged calls can be shown via filtering mechanism Dial out of Microsoft Office applications Per Hotkey function, a phone number can be dialed out of every Microsoft application. Support of multiple time zones Support of different time zones. „Home“ and “Travel” time, which adapts the rules and contexts to the actual time Support of special characters Special characters as „*and #“ are supported within a phone number HiPath ComAssistant V2.0Main differenceses : © Siemens 9 HiPath ComAssistant V2.0Main differenceses System Max. number of users 50.000 Two Operating Systems: Suse Linux and Windows Business Groups ... User Automatic Update of Journal Filter for Journal Support of special characters within phone number ... Team Integration of team functionality in Web Client Direct Call of team members Forward Calls to other team members ... HiPath ComAssistant V2.0GUI (1) : © Siemens 10 HiPath ComAssistant V2.0GUI (1) HiPath ComAssistant V2.0GUI (2) : © Siemens 11 HiPath ComAssistant V2.0GUI (2) How do you want to communicate today? : © Siemens 12 How do you want to communicate today? Communication In the office In meeting During a business trip On the road In the spare time HiPath ComAssistant V2.0 You do not have the permission to view this presentation. In order to view it, please contact the author of the presentation.
Demo carbon Download Post to : URL : Related Presentations : Share Add to Flag Embed Email Send to Blogs and Networks Add to Channel Uploaded from authorPOINT lite Insert YouTube videos in PowerPont slides with aS Desktop Copy embed code: (To copy code, click on the text box) Embed: URL: Thumbnail: WordPress Embed Customize Embed The presentation is successfully added In Your Favorites. Views: 93 Category: Education License: All Rights Reserved Like it (0) Dislike it (0) Added: June 02, 2009 This Presentation is Public Favorites: 0 Presentation Description Demo Comments Posting comment... Premium member Presentation Transcript HiPath ComAssistant V2.0 : HiPath ComAssistant V2.0 HiPath ComAssistant V2.0Presentation : © Siemens 2 HiPath ComAssistant V2.0Presentation History Basic Requirements for HiPath ComAssistant V2.0 Technical Overview HiPath ComAssistant V2.0 Content Overview of Most Important Functionalities Main Differences between HCA V1.0 and V2.0 GUI Migration Slide 3: © Siemens 3 GroupwareMicrosoft / Lotus Notes mySAP Enterprise Portal V6.0 Lotus Sametime Integration Websphere Integration Enterprise Communication Platform Client PC mit Browser CTI and Call Monitoring Communication Filtering Groupware Integration Calls Calls E-Mail HiPath ComAssistant V2.0Overview HiPath ComAssistant V2.0offers : © Siemens 4 HiPath ComAssistant V2.0offers Rules-based communication filters and routing to manage calls and messages based upon a user’s presence and availability Powerful web-based application with desktop telephony features including click-to-dial functionality LDAP integration to corporate directories and integration of personal address lists. HiPath ComAssistant V2.0Overview of System Based Functionalities (1) : © Siemens 5 HiPath ComAssistant V2.0Overview of System Based Functionalities (1) Maximum Number of Users (Linux Installation) 50.000 Operating Systems Windows Linux Client Browser based Internet Explorer Mozilla Firefox Portal Integration (SMR) SAP IBM Sametime IBM Websphere HiPath ComAssistant V2.0Overview of System Based Functionalities (2) : © Siemens 6 HiPath ComAssistant V2.0Overview of System Based Functionalities (2) Supported Languages German English French Italian, Portuguese and Spanish (SMR) Supported Platforms HiPath 3000 (SMR) HiPath 4000 HiPath 8000 License Model Basic User License (CTI functionality) Advanced User License (Rules and Team Agent) Groupware License HiPath ComAssistant V2.0General functionalities (1) : © Siemens 7 HiPath ComAssistant V2.0General functionalities (1) Team Agent Team Agent of V1.0 stays as it is New: Integration of Team Agent function into Web Client Teams are able to organize themselves Simplified communication in the team Team members can share their journal Rules Wizard Simplified setting and administrating of rules (SMR) Multiple Business Groups “In house companies” Business Integration Import mechanism for groupware Synchronization Automatic Refresh of all GUI elements HiPath ComAssistant V2.0General functionalities (2) : © Siemens 8 HiPath ComAssistant V2.0General functionalities (2) Journal All calls are logged (outgoing/incoming) Logged calls can be shown via filtering mechanism Dial out of Microsoft Office applications Per Hotkey function, a phone number can be dialed out of every Microsoft application. Support of multiple time zones Support of different time zones. „Home“ and “Travel” time, which adapts the rules and contexts to the actual time Support of special characters Special characters as „*and #“ are supported within a phone number HiPath ComAssistant V2.0Main differenceses : © Siemens 9 HiPath ComAssistant V2.0Main differenceses System Max. number of users 50.000 Two Operating Systems: Suse Linux and Windows Business Groups ... User Automatic Update of Journal Filter for Journal Support of special characters within phone number ... Team Integration of team functionality in Web Client Direct Call of team members Forward Calls to other team members ... HiPath ComAssistant V2.0GUI (1) : © Siemens 10 HiPath ComAssistant V2.0GUI (1) HiPath ComAssistant V2.0GUI (2) : © Siemens 11 HiPath ComAssistant V2.0GUI (2) How do you want to communicate today? : © Siemens 12 How do you want to communicate today? Communication In the office In meeting During a business trip On the road In the spare time HiPath ComAssistant V2.0