logging in or signing up Variation - Different Perspectives canopus Download Post to : URL : Related Presentations : Share Add to Flag Embed Email Send to Blogs and Networks Add to Channel Uploaded from authorPOINT lite Insert YouTube videos in PowerPont slides with aS Desktop Copy embed code: (To copy code, click on the text box) Embed: URL: Thumbnail: WordPress Embed Customize Embed The presentation is successfully added In Your Favorites. Views: 24 Category: Education License: All Rights Reserved Like it (0) Dislike it (0) Added: February 01, 2011 This Presentation is Public Favorites: 0 Presentation Description No description available. Comments Posting comment... Premium member Presentation Transcript Slide 1: Different Perspectives Process Standardization Customer’s Experience Small Business Large Corporate Does scale play a role It is the inability of small businesses to standardize processes, that helps them! But as volume increases, variation increases & Process view is needed Process view helps reduce variation Reduced variation means consistent delivery Consistent delivery means happy customers! Reduced Process Variation Intended Variation is Variety! www.collaborat.com All Rights Reserved. Copyright 2009 @ Canopus Business Management Group You do not have the permission to view this presentation. In order to view it, please contact the author of the presentation.
Variation - Different Perspectives canopus Download Post to : URL : Related Presentations : Share Add to Flag Embed Email Send to Blogs and Networks Add to Channel Uploaded from authorPOINT lite Insert YouTube videos in PowerPont slides with aS Desktop Copy embed code: (To copy code, click on the text box) Embed: URL: Thumbnail: WordPress Embed Customize Embed The presentation is successfully added In Your Favorites. Views: 24 Category: Education License: All Rights Reserved Like it (0) Dislike it (0) Added: February 01, 2011 This Presentation is Public Favorites: 0 Presentation Description No description available. Comments Posting comment... Premium member Presentation Transcript Slide 1: Different Perspectives Process Standardization Customer’s Experience Small Business Large Corporate Does scale play a role It is the inability of small businesses to standardize processes, that helps them! But as volume increases, variation increases & Process view is needed Process view helps reduce variation Reduced variation means consistent delivery Consistent delivery means happy customers! Reduced Process Variation Intended Variation is Variety! www.collaborat.com All Rights Reserved. Copyright 2009 @ Canopus Business Management Group