Managing Web Presence After Organisation Ceases

Views:
 
Category: Education
     
 

Presentation Description

Slides for talk on "Web Preservation, or Managing your Organisation’s Online Presence After the Organisation Ceases to Exist" to be given by Brian Kelly, UK Web Focus at the IRMS 2016 conference in Brighton on 17 May 2016 See http://ukwebfocus.com/events/irms-2016-web-preservation

Comments

Presentation Transcript

Web Preservation, or Managing your Organisation’s Online Presence After the Organisation Ceases to Exist IRMS 2016 conference, Brighton on 15-17 May 2016:

Web Preservation, or Managing your Organisation’s Online Presence After the Organisation Ceases to Exist IRMS 2016 conference, Brighton on 15-17 May 2016 Brian Kelly Independent researcher/consultant at UK Web Focus Ltd. Contact Details Brian Kelly Email: ukwebfocus@gmail.com Twitter : @briankelly Blog : http://ukwebfocus.com/ Slides and further information available at http://ukwebfocus.com/events/irms-2016-web-preservation/ UK Web Focus Event hashtag: #irms16

Slide2:

2 2 You are free to: copy, share, adapt, or re-mix; photograph, film, or broadcast; blog, live-blog, or post video of this presentation provided that: You attribute the work to its author and respect the rights and licences associated with its components. Idea from Cameron Neylon c Slide Concept by Cameron Neylon , who has waived all copyright and related or neighbouring rights. This slide only CCZero . Social Media Icons adapted with permission from originals by Christopher Ross. Original images are available under GPL at: http://www.thisismyurl.com/free-downloads/15-free-speech-bubble-icons-for-popular-websites

Abstract:

Abstract Abstract Your organisation has failed to survive cutbacks and will shortly close . Public sector organisations may feel responsibilities for ensuring that information about their activities is not lost if their organisation is closed down. This talk summarises approaches taken to managing web content provided by UKOLN, a national centre of expertise in digital information management at the University of Bath, which closed in July 2015. UKOLN existed for 30+ years and had an important role to play in development of online services for the UK’s higher education sector. This case study summarises approaches taken to minimising loss of this history. Learning Outcomes: Strategies for managing the termination of online services Useful tools and services Addressing the challenges and opportunities provide by social media services 3

In Other Words …:

In Other Words … This talk describes: Steps taken over ~6 months to ensure web products were not lost after cessation of funding for organisation Approaches taken in updating content Services used Risk analysis 4 What did we want to preserve? Documents e.g. PDFs (and software) Web resources (web sites) Ease of access to online content (e.g. functional links, Google juice, …) Professional communities

We Know About Web Preservation!:

We Know About Web Preservation! Web preservation services are available: UK Web Archive Internet Archive What does this talk have to add? 5

Focus Of This Talk:

Focus Of This Talk This talk addresses: Web preservation challenges when an organisation is to be closed Motivational issues for preserving web products Perspectives from higher education: Moves towards open access; open practices; … Blurring between social & professional online services The talk provides : Summary of pragmatic approaches A real-world case study 6

Funding Will Cease on 31 July!:

Funding Will Cease on 31 July! Background: Jisc announce cessation of core funding for UKOLN in Dec 2012 7 months to manage web preservation work Challenges: What to do; how to do it! Why should I do it?! Outcomes: Preservation work completed rUKOLN subsequently folded (July 2015) 7 http://www.ukoln.ac.uk/

Why Bother?:

Why Bother? x 8 What do I care about web preservation? I’ve lost my job, I’ve bills to pay, I don’t know if I’ll get another job, … Image from pixabay.com Available under a CC-0 licence

Motivating Factors:

Motivating Factors About UKOLN Established in 1977 A centre of expertise in digital information management A national centre with an international reputation Influential in early digital library work in UK (eLib programme); metadata (Dublin Core); digital preservation (!); … About UKOLN Staff: Many looking to continue work in digital library environment post-UKOLN “ Will evidence of my professional work disappear? ” 9 30 th anniversary event held at the British Library in 2008

Disappearing Content:

Disappearing Content Web content can disappear for various reasons: It’s no longer aligned with current policies It’s embarrassing It’s illegal … 10 Painting of famous photograph (which cannot be shown) Organisations may have online content of value to others which they would prefer to vanish

Learning From Doctor Who!:

Learning From Doctor Who! “ The Doctor Who missing episodes are the portions of the long-running British science-fiction television programme Doctor Who no longer held by the BBC. Between 1967 and 1978 the BBC routinely deleted archive programmes, for various practical reasons (lack of space, scarcity of materials, a lack of rebroadcast rights).” 11 https://en.wikipedia.org/wiki / Doctor_Who_missing_episodes

Why We Can’t Rely on the Funders:

Why We Can’t Rely on the Funders Ownership of online content: Typically managed by marketing Being positive Looking to the future “ If web content is not relevant to current strategy it must go! ” 12 For example consider the eFramework A “ visionary new initiative ” Gained international support (New Zealand & Netherlands)

The eframework.org Site Today:

The eframework.org Site Today Issues: Learning (from apparent failures) Preservation of: Content (beyond news items) Provence (who funded / carried out work) Significant dates (when started; when partners joined; when work finished) 13

Approaches Taken At UKOLN:

Approaches Taken At UKOLN Summary of approaches published on 29 July 2013: Identifying UKOLN’s web assets and the owner. Preparing the content so that it was suitable for preservation. Submitting details of web resources to UK Web Archive. Liaison with UK Web Archive to ensure that resources successfully archived . Looking back: Assess and manage risks of dependencies (technical & organisational) Sharing experiences with others (today!) 14

UKOLN Projects:

UKOLN Projects 15 UKOLN A-Z of projects and activities page used as (public) list of archiving work Note some activities may have continued after cessation of Jisc funding and continuation of UKOLN at reduced staffing levels (e.g. Ariadne ejournal)

UKOLN Projects:

UKOLN Projects 16 Typical archived site: Status clearly visible on home page Content updated where possible (removed ‘ will ’; years for events included; …) Summary of archiving approaches documented Audit provided Links provided to significant resources Information on key contributors provided Links to archive copies provided

Second Example:

Second Example QA Focus project web site Migrate key reports to more trusted environment (Bath Uni repository) Summarise licences for reuse Describe technical architecture (and remove ‘dynamic’ aspects; search interfaces: …) 17 Note much of this work was carried out when the project funding finished in 2012, as an example of best practice on project termination (QA for mothballing project sites)

Trusted Hosting Agencies:

Trusted Hosting Agencies The content has been updated. What happens next? Papers Ensure key papers are migrated to Opus, University of Bath institutional repository Update links to point to copy on Opus Web sites Explore resources which are available on Internet Archive and provide links Submit content to UK Web Archive Discussions with local computer service. Agreement to mirror content to new server and maintain static web site with existing URLs Software Software repositories e.g. Google Code 18

When Things Go Wrong:

When Things Go Wrong The UKOLN IRG Web site: Continuation of UKOLN work after cessation of core funding Ceased 2 year’s later due to lack of continuation funding, departure of director, lack of technical expertise Web site migrated to static mirror hosted locally, but … 19 http://irg.ukoln.ac.uk/

When Things Go Wrong:

When Things Go Wrong The UKOLN IRG Web site: Continuation of UKOLN work after cessation of core funding Ceased 2 year’s later due to lack of continuation funding, departure of director, lack of technical expertise Web site migrated to static mirror hosted locally, but … Link is to a dynamic page: http://irg.ukoln.ac.uk/index.html%3Fp=2206.html 20 http://irg.ukoln.ac.uk/ http://irg.ukoln.ac.uk/index.html%3Fp=2206.html

When Things Go Wrong:

When Things Go Wrong Let’s Google the missing page - “ New UKOLN Informatics news site ”: A static version of page exists Nobody would know this! Need to preserve links and not just content! 21 http://irg.ukoln.ac.uk/ Note also problems accessing http://ukoln.ac.uk / Mirroring processes may not know about redirects & other server configuration options http://irg.ukoln.ac.uk/2013/12/09/new-ukoln-informatics-news-site/

When Things Go Wrong:

When Things Go Wrong A UKOLN IRG project: Ran from October 2011 to July 2013 Project reports hosted on Bath repository Staff list provided Link provided by project blog, hosted on Bath Uni (not in-house) 22 http://irg.ukoln.ac.uk/

When Things Go Wrong:

When Things Go Wrong Research 360 blog hosted by Bath University: After(?) UKOLN demise blog deleted and link provided to copy on Internet Archive Most recent copy taken on 25 April 2014 23 http://irg.ukoln.ac.uk/

When Things Go Wrong:

When Things Go Wrong Research 360 blog hosted by Bath University: After(?) UKOLN demise blog deleted and link provided to copy on Internet Archive 20 copies taken between 2012 and 2014 Most recent copy taken on 25 April 2014 24 http://irg.ukoln.ac.uk/

When Things Go Wrong:

When Things Go Wrong Internet Archive copy, Oct 2013. Looks good! 25 Internet Archive copy, April 2013. Looks different. Branding, blog theme & site navigation changed.

When Things Go Wrong:

When Things Go Wrong Archived copy from 24 April 2014 … 26 linked to About page archived on 21 April 2013 Archived copies held on Internet Archive may be incomplete, missing images and inconsistent

Opus :

Opus University of Bath’s institutional repository, Opus: Hosts many of UKOLN’s important publications Provides a CV of research-like outputs 27 http://opus.bath.ac.uk/view/person_id/588.html Apparently I have 81 items – but 1 (at least) isn’t mine!

Opus :

Opus University of Bath’s institutional repository, Opus: Hosts many of UKOLN’s important publications Provides a list of UKOLN staff & their outputs But: Only some have their own CV page Others don’t: Left ages ago Left recently http://http://opus.bath.ac.uk/view/divisions/cent=5Fukoln.html Problems probably due to bugs rather than policy

Take Control of Your CV!:

Take Control of Your CV! Background: IR profile pages have disappeared No longer access to IR IR is now a read-only silo Decision: Use Researchgate (and Academia.edu) to list publications Then: Use them to host papers Control regained over content and presentation 29

Events:

Events IWMW (Institutional Web Management Workshop) launched in 1997 20 th anniversary this year 16 years of event web site hosted on UKOLN site Thoughts: Not research But evidence of 20 years of development of institutional web services in UK HE 30 Content at risk. Need to preserve content and contextualise experiences

IWMW Content:

IWMW Content IWMW resources Hosted on UK Web Archive Not fully functional Not maintainable 31

IWMW Content:

IWMW Content IWMW content migrated to Lanyrd Timetable Abstracts Speaker details Other related resources 32

IWMW Content:

IWMW Content IWMW content migrated to Lanyrd Timetable Abstracts Speaker details Other related resources 33 Slides uploaded to Slideshare and embedded in Lanyrd pages

“The Individual as Institution”:

“The Individual as Institution” Importance of individual as agent for preservation 34 Individual as Institution , Lawrie : converged blog, Lawrie Phipps, 7 May 2013, http ://lawriephipps.co.uk/?p=199

Conclusions :

Conclusions Preservation of UKOLN resources A learning journey (doing the work and then reflecting on the work) Just letting the Internet Archive to archive your site isn’t sufficient (but can be useful) Submitting your site to the UK Web Archive is useful, but not sufficient by itself Management of mothballing sites should be carried out routinely Motivational factors are important “Individual as institution” may be important 35

Questions?:

Questions? 36

authorStream Live Help