Make my Trip

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History of the COMPANY Founded in 2000 by Deep Kalra, MakeMyTrip.com had its beginnings in a small office in Okhla, New Delhi. Deep Kalra, formerly V.P. Business Development for GE Capital had the mandate to develop and partner new distribution channels for the company’s consumer financial products.

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It’s STORY OF INCEPTION The internet appeared as an interesting choice with untapped potential and his role at GE Capital provided him the opportunity to be closely involved with the then nascent internet industry in India. Shortly thereafter, Deep began considering his entrepreneurial options, interested in a couple of sectors of the Indian economy, including travel. When he found that the travel industry lent itself seamlessly to the Internet and had tremendous potential as a sector, MakeMyTrip.com was conceptualized

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MAKE MY TRIP.COM MakeMyTrip.com is an Indian online travel agency that holds a major market share, with one-out-of-every-twelve domestic flights in India booked via it MakeMyTrip.com offers its customers a variety of travel services and products, with international and domestic airline tickets, Indian Railways tickets, domestic bus tickets, international and domestic hotel reservations, car rentals, international and domestic holiday packages, MICE (Meetings, Incentives, Conferencing, Exhibitions), visa services, B2B services, and more.

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Commencement of it’s OPERATIONS:- Deciding that the Indian market was not yet ready for an online travel agency, MakeMyTrip.com instead concentrated on the US India travel sector. In a relatively short span, MakeMyTrip.com grew to emerge as a major travel website in the US to India sector, and today has an approximate 4% share of the NRI market, which is pegged at Rs. 4500 crore (USD 1 billion).

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With the revolution in the Indian travel industry caused by the emergence of the domestic Low Cost Carriers, MakeMyTrip launched its website for the Indian travel market in September 2005. “In its first year of operation, it was India’s largest e-commerce company”.

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OUR PRODUCTS:- Calling itself a one-stop travel shop and the most comprehensive Online Travel Agency in India, MakeMyTrip.com offers the following products and services:- : International and Domestic - Air Tickets, Holiday Packages and Hotels Domestic - Bus and Rail Tickets Private Car and Taxi Rentals MICE (Meetings, Incentives, Conferences & Exhibitions) B2B and Affiliate Services

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These products are offered via the MakeMyTrip.com website, as well as at the 20 company-owned travel shops in India, and now also through new franchisee outlets opened in selected cities across India. All of MakeMyTrip.com’s products and services are said to be supported real-time by 24x7 call centres.

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Awards & Recognitions Since 2000, MakeMyTrip has won several awards and accolades: Super brand India – 2009-10 Great Places To Work – 2009 (Industry – Professional Services) Most Preferred/Best Travel Portal – CNBC Awaaz 2009 Most Visited Travel Website – comScore – 2005-09 Most Preferred Online Travel Agency – Travel Biz Monitor Survey – 2008

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Number One Online Travel Agency – JuxtConsult – 2008 Among the Top Ten Websites visited by Indians – comScore – 2007. Nominated World Travel Awards – Asia’s Leading Travel Agency – 2007 Best Online Travel Company – Galileo Express Travel World – 2007.

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Recent Developments MakeMyTrip.com has expanded its footprint in India by adopting a Hybrid OTA Model, with 20 regional offices across the country, apart from several franchise offices. This is intended to help the company serve those customers who prefer making their travel and holiday plans directly in person with the travel expert, rather than through the telephone, real-time chat, or e-mail channels also offered by the company.

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In February 2007, Amadeus IT Group announced that MakeMyTrip had chosen Amadeus as technology provider. In August 2007, the company allied with Nokia to let customers book air tickets on their mobile phones.

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COMPANY PROFILE According to MakeMyTrip’s Company Profile, “the company is on track to achieve sales of INR 2500 crores (approximately US$ 500 million) in the financial year ending March 2010, making it India’s largest travel company.”

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Last, but not the least, we wish you a BON VOYAGE.

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