intro to ob

M-102:

M-102 Organisational Behavior

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Section-A Organisational Behaviour-definition-assumptions-signifigance,Historical Background-fundamental concepts of OB,research foundation,trends,impact of globalization,learning organisation and knowledge Management. M-102 ORGANIZATIONAL BEHAVIOUR Course/Paper : 102 MBA Semester-I Max.Marks : 70 Time : 3 Hrs.

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Individual Behaviour and Managing diversity:Individual behaviour,main reasons impact,trends and layers of diversity;demographic differences,barriers and challenges,competitive advantages,diversity initiatives. Personality development:meaning, theories of personality development, managerial consideration for further developing of personality development of employee.

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Perception-meaning and definition, perceptual Process,managerial implications of perception in business situations,schemas,perceptual errors. Motivation:nature and importance,basic process, need theories of motivation-the concept of needs, Maslow’s hierarchy of needs theory, Alderfer’s ERG theory, Mc Cleland’s Achievement Motivation Theory, Cognitive and behavioral theories-expectancy, Equity, goal-setting theories.

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Communication:meaning, importance, process, types, effective and efficient Communication, barriers in communication. Group Behaviour: group formation: formal and Informal group, stages of group development, Group decision making, group effectiveness and self managed teams.

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Conflict and stress management: meaning, Process, functional and dysfunctional conflict, Conflict handling, nature causes and Consequences of stress. Management of change: concept, Lewin’s Stages of change, forces of change, resistance to change, and managing planned change.

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“Behavior is the result of instincts, which Present since birth. “ Organizational Behavior is the study and application of knowledge about how people, individuals, and groups act in organizations. It does this by taking a system approach. That is, it interprets people-organization relationships in terms of the whole person, whole group, whole organization, and whole social system. Its purpose is to build better relationships by achieving human objectives, organizational objectives, and social objectives.

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Facilitates Administration Facilitates growth and diversification Permits optimum use of resources Stimulates creativity Importance of organisations

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Identifiable aggregation of human beings Deliberate and conscious creation Purposive creation Coordination of activities Structure Rationality Characteristics of organisation

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Organisation allows people jointly to: Increased specialization And division of labour Use large –scale technology Manage the external environment Economize on Transaction costs Exert power and control Which increases the value that an organisation can create

The role of organizational Behaviour:

Organizational behaviour is the study of human behaviour; The study is about behaviour in organizations; Knowledge about human behaviour would be useful in improving an organization’s effectiveness. The role of organizational Behaviour

Applicability of organisational behaviour:

The organization’s base rests on management’s philosophy, values, vision and goals Organisational behaviour in turn drives the organisational culture which is composed of the formal organisation, informal organisation, and the social environment The culture determines the type of leadership, communication, and group dynamics within the organization. Applicability of organisational behaviour

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The workers perceive this as the quality of work life which directs their degree of motivation The final outcome are performance, individual satisfaction, and personal growth and development