LECTURE 1

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LECTURE ONE : 

LECTURE ONE Introduction 1

Definition of HRM: : 

Definition of HRM: HRM is a set of policies designed to maximize organization integration, employee commitment, flexibility and Quality of work. 2

Objectives of HRM: : 

Objectives of HRM: HRM aims at integrating the different departments of the organization in order to work harmonically and dependent on each other. In HRM employees must be integrated into the business and they should be aware of what is happening in the organization “what is good for the company should be perceived by employees as also good for them “. 3

Objectives of HRM: : 

Objectives of HRM: HRM develops in the employees a sense of commitment towards the organization, where they make the employees believe in the organizational goals and values, and also encourage them to exert maximum effort into the organization which will lead to better moral performance and high commitment. HRM calls of flexibility and adaptability .They say that organizations should adopt to any external pressure, and to do so the organization should avoid rigid hierarchies and oppressive management 4

The goal of high Quality refers to 3 elements: : 

The goal of high Quality refers to 3 elements: Quality of staff, quality of performance , And the setting and maintaining of a high public image. 5

To upgrade the Quality of staff: : 

To upgrade the Quality of staff: we need: effective communication between the employees and the managers and between internal staff and the public (suppliers, consumers, and government). 6

To upgrade the Quality of staff: : 

To upgrade the Quality of staff: effective handling of grievance which is the complaints of the employees is necessary to avoid frustration while establishing and maintaining a high standard of the public image is the responsibility of the employees. He / she must ensure that the public is well treated and receive good services. Also involvement in social activities is necessary to create appositive image such as through joining conferences dealing in pollution, chemical waste …… etc. 7

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