vendor selection presentation

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Presentation on Karen Edens study on Vendor selection

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Selecting information technology for physicians' practices: A cross-sectional study : 

Selecting information technology for physicians' practices: A cross-sectional study A study done by Karen Beekman Eden Presentation by: Ashley Novak PHC 6196

The Way of the Future: 

The Way of the Future

Methods:: 

Methods: Q3 : What factors influence the purchase? Q4: Which IT features are selected? Q5: Who (within the practice) customizes the IT? Q6: Is time given to learn the IT? Q7: What are the clinical and office staff members' perceptions of this IT's impact on several office activities (e.g., scheduling, communication, quality reporting)? Q1: Who selects IT for a physician practice (e.g., administrators, clinicians, computer specialists)? Q2: What selection steps are used?

Statistical Evaluation: 

Statistical Evaluation ✔ Scheduling ✔ Financial Analysis ✖ Communication

Results & Discussion: Scheduling Activities: 

Results & Discussion: Scheduling Activities “The software has improved scheduling of patients for routine, preventive and urgent appointments.” “The software has improved the referral process in sending and receiving referrals quickly”

Results & Discussion: Financial Analysis: 

Results & Discussion: Financial Analysis “The software has created a more accurate and timely billing process.” “The software has improved the practice’s ability to track and analyze costs and revenues associated with managed care contracts.”

Limitations: 

Limitations Smaller physician groups Recall error Active list of recent software purchases Not all variables measured

Conclusions: 

Conclusions Is there a relationship between IT selection and staff perceptions of the IT’s impact? YES! Purchasers had similar perceptions as users did

Thank you!: 

Thank you! Selecting information technology for physicians' practices: a cross-sectional study. Eden KB et al. BMC Med Inform Decis Mak . (2002)