Real Comm Chapter 4 Final

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Chapter 4 : 

Chapter 4 Nonverbal Communication

Chapter Objectives : 

Understand the power of nonverbal communication Outline the functions of nonverbal communication Describe the communication symbols that are nonverbal codes Understand how technology and situation affect nonverbal behavior Chapter Objectives

Nonverbal Communication : 

The process of intentionally or unintentionally signaling meaning through behavior other than words Nonverbal Communication

The Nature of Nonverbal Communication : 

Nonverbal communication is… Communicative Often spontaneous and unintentional Ambiguous More believable than verbal communication (channel discrepancy) The Nature of Nonverbal Communication

Functions of Nonverbal Communication : 

Reinforcing verbal messages Repeating Complementing Accenting Functions of Nonverbal Communication

Functions of Nonverbal Communication : 

Substituting verbal messages Functions of Nonverbal Communication

Functions of Nonverbal Communication : 

Contradicting verbal messages Regulating interactions Functions of Nonverbal Communication

Functions of Nonverbal Communication : 

Creating Immediacy Deceiving Others Functions of Nonverbal Communication

Nonverbal Codes : 

Symbols we use to send messages without, or in addition to, words Nonverbal Codes

Nonverbal Codes : 

Gestures and body movements (Kinesics) Emblems Illustrators Regulators Adaptors Affect Displays Nonverbal Codes

Nonverbal Codes : 

Facial expressions Nonverbal Codes

Nonverbal Codes : 

Eye behavior (Oculesics) Nonverbal Codes

Nonverbal Codes : 

Voice Paralanguage Vocal quality Vocalizations Nonverbal Codes

Nonverbal Codes : 

Physical appearance Attractiveness has advantages Artifacts matter Nonverbal Codes

Nonverbal Codes : 

Space & Environment Proxemics: The way we use and communicate with space Nonverbal Codes

Nonverbal Codes : 

Space & Environment Territoriality: the claiming of an area through occupation Nonverbal Codes

Nonverbal Codes : 

Space & Environment Environment (e.g. the lighting, layout, design, decoration, cleanliness and so on of a space) Nonverbal Codes

Nonverbal Codes : 

Touch (Haptics) Functional-Professional Touch Social-Polite Touch Friendship-Warmth Touch Love-Intimacy Touch Sexual-Arousal Touch Nonverbal Codes

Nonverbal Codes : 

Time (Chronemics) Time orientation: personal associations with the use of time. Nonverbal Codes

Influences on Nonverbal Communication : 

Culture Contact vs. noncontact cultures Sex and gender influences Influences on Nonverbal Communication

Influences on Nonverbal Communication : 

Mediated Nonverbal Communication Loss of paralinguistic cues Emoticons Influences on Nonverbal Communication

Influences on Nonverbal Communication : 

The situational context Public-private dimension Informal-formal dimension Influences on Nonverbal Communication

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