Nonverbal communication

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6 men PRESENTATION :

6 men PRESENTATION MAHMOOD ALAM AMJAD ALI M.AMIN BUSSINESS ADMINISTRATION FAIZAN ALI FAUUST KARACHI AKBAR SECTION(A) IRFAN KARIM

topic..:

topic.. NONVERBAL COMMUNICATION

nonverbal communication:

nonverbal communication

NON VERBAL COMMUNICATION TYPES:

NON VERBAL COMMUNICATION TYPES APPEARANCE BODY LANGUAGE SILENCE TIME SPACE SMELL TOUCH

How appearance communicates:

How appearance communicates Appearance conveys nonverbal impression that effect receiver's attitudes toward the verbal message even before they read or hear them. PERSONAL APPEARENC: DRESSING: All cultures are concerned for how they look and make judgment's based on looks and dress. Americans, for instance, appear almost obsessed with dress and personal attractiveness. Consider differing cultural standards on what is attractive in dress and on what constitutes modesty .

personal appearance:

personal appearance

clothing:

clothing

Appearance of surrounding:

Appearance of surrounding ARCHITECTURE MACHINES FURNISHIG WALL DECORATION VIEW GARDEN

Aga khan university:

Aga khan university

How body language communicate:

FACIAL EXPRESSIONS: GESTURES POSTURES EYE CONTACT BODY POSTURE MOVEMENT SMELLING & TOUCH How body language communicate

FACIAL EXPRESSIONS: :

FACIAL EXPRESSIONS: Eye contact and facial expressions are very helpful means of nonverbal communication. They reveal hidden Emotions , confusion ,enthusiasm ,fear joy, ,surprise & uncertainty.

Facial expression:

Facial expression

facial expressions:

facial expressions

gestures:

gestures MOVEMENT OF ARM OR HAND. SPEAKING LOADLY.

GESTURES::

GESTURES:

POSTURES::

POSTURES: Consider the following actions and note cultural differences : Bowing (not done, criticized, or affected in US; shows rank in Japan) Hands in pocket (disrespectful in Turkey) Sitting with legs crossed (offensive in Ghana, Turkey) Showing soles of feet. (Offensive in Thailand, Saudi Arabia) Even in US, there is a gender difference on acceptable posture?

Body posture:

Body posture

eye contact and gaze:

eye contact and gaze E ye contact indicates: degree of attention or interest, influences attitude change or persuasion, regulates interaction, communicates emotion, defines power and status, and has a central role in managing impressions of others .

eye contact:

eye contact

Movement::

Movement: Consider how your perceptions of people are affected by the way they sit, walk, stand up, or hold their head. The way you move and carry yourself communicates a wealth of information to the world. This type of nonverbal communication includes your posture, bearing, stance, and subtle movements .

smell::

smell: USA — fear of offensive natural smells (billion dollar industry to mask objectionable odors with what is perceived to be pleasant ) — again connected with “attractiveness” concept. Many other cultures consider natural body odors as normal (Arabic). Asian cultures (Filipino, Malay, Indonesian, Thai, Indian) stress frequent bathing — and often criticize USA of not bathing often enough!

smelling:

smelling

Nooooooo….:

Nooooooo ….

touch: :

touch: We communicate a great deal through touch. Think about the messages given by the following: a firm handshake, a timid tap on the shoulder, a warm bear hug, a reassuring pat on the back, a patronizing pat on the head, or a controlling grip on your arm.

soft touch:

soft touch

HOW SILENCE , SPACE & SPACE COMMUNICATE:

HOW SILENCE , SPACE & SPACE COMMUNICATE SILENCE TIME SPACE

SILENCE::

SILENCE: Consider how you feel when you make oral request that it met with silence. Or think about the confusion you feel when your written message generates to no response.

Silence :

Silence

time:

time Waiting when the important request is ignored causes problems and attitude . How do feel kept waiting for 2 hours after schedule time for interview? Concepts of times vary across the various cultures.

space:

space Have you ever felt uncomfortable during a conversation because the other person was standing too close and invading your space? We all have a need for physical space, although that need differs depending on the culture, the situation, and the closeness of the relationship. You can use physical space to communicate many different nonverbal messages, including signals of intimacy, aggression, dominance, or affection.

space:

space

space:

space

summary:

summary Effective business communication is the life blood of every organization a key to success in your career and help in your personal life. He When you combine the principles of effective business communication with common sense , excel in your life dealing with others.

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