Week 5 mini lecture

Views:
 
Category: Entertainment
     
 

Presentation Description

No description available.

Comments

Presentation Transcript

Lunch n Learn ORLD 500: Organizational Dynamics:

Lunch n Learn ORLD 500: Organizational Dynamics Week 5 Technology and Organizational Lifecycles

IT:

IT Level x Complexity (Figure 8.1, p. 311) Management Level x System Complexity Operations up to C-level.

IT:

IT Organization Level Balanced Scorecard Strategy Map ERP Department Level Management Control Systems Budget, reports, performance evaluation, quality systems…

IT:

IT Knowledge Management Separate from and Integrated with IT Tacit & Explicit Knowledge Organizational and Group Level

Measurement:

Measurement Levels of Measurement Organizational or Business Unit Traditional financial measures Key Performance Drivers Quality, productivity, customer service Human Capital Capabilities Workforce proficiency, adaptability, engagement Human Capital Development Performance appraisals, knowledge management, competency management Accenture: Human Capital Measurement: How Do You Measure Up? (2003). http://www.accenture.com/Global/Research_and_Insights/By_Subject/Change_Mgmt/HumanUp.htm

Measurement:

Measurement Peter Senge: “Measurement Trap” Put measures in the hands of the senior leaders Show trends, patterns of variation; relate to internal and external factors. Unmeasurables: “The most important management issues (97% of all key decisions, by some estimates) do not appear in statistics at all.” Intrinsic motivation, cooperation, capacity to innovate or discover a new product, benefits of training. The Fifth Discipline Fieldbook (1994). Senge, P, Kleiner, A., Roberts, Ch. Ross, R., & Smith, B. NY: Doubleday, p. 454-457.

Organizational Life Cycles:

Organizational Life Cycles

Life Cycles:

Life Cycles Predictable pattern of birth, growth, maturity, & decline of an organization

  Pressures for Growth :

Pressures for Growth Compete on a global scale. Invest in new technology. Control distribution channels and guarantee access to markets. Stagnation = no growth. To be stable means that customers may not have their demands met or that competitors will increase market share.

The Life Cycle:

The Life Cycle Decline

Practical Applications of Life Cycle Theory:

Practical Applications of Life Cycle Theory Trigger Points Decline Can we reverse the effects of market share?

Stages of Decline and the Widening Performance Gap:

12 Stages of Decline and the Widening Performance Gap ©2013 Cengage Learning. All Rights Reserved. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part.

Organization Characteristics During Four Stages of Life Cycle:

Organization Characteristics During Four Stages of Life Cycle ©2013 Cengage Learning. All Rights Reserved. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part.

Industry Life Cycle vs. Organizational Life Cycle:

Industry Life Cycle vs. Organizational Life Cycle Introduction- beginning of new industry Growth- rising customer demand Shakeout- growth wanes and marginal competitors are forced out of business Maturity- the market demand for the industry’s outputs is saturated Decline- demand for products & services decreases

authorStream Live Help