Yes You Really Do Need a Bilingual Answering Service Here's Why

Category: Others/ Misc

Presentation Description | Today’s marketplace is more competitive than ever. It’s also more diverse than ever. Businesses can meet the challenge by hiring a bilingual answering service. With 24/7 service in multiple languages, you’ll never miss an important call again. Reach your market potential. Satisfy your customers. Get a bilingual answering service on your side.


Presentation Transcript


There are about 559 million Spanish speakers in the world. Spanish is the primary language of 20 countries. That makes it the second most spoken language in the world.


The U.S. is the 2 nd largest Spanish-speaking nation in the world. It currently has between 38 to 41 million Spanish speakers—more than Spain! By 2050, that number may well reach 132.8 million.


When you speak someone’s native language, you develop an instant connection with them. You put them at ease and let them know you care about their business. That satisfies your customers, encourages repeat visitors, and improves your brand image.


Why limit your market to one language group or even one geographic location? Expand into large and lucrative markets simply by communicating with customers in their native language—no new ad campaigns required. Competing against businesses that use a Spanish answering service? You’ll lose market share if you don’t get onboard.


What happens when you answer calls in only one language? You miss critical information. You lose customers. You get slow call turnaround. Minor complaints can quickly turn into major problems. You’ll forego plenty of sales opportunities and referrals.


Whether you’re a small retail outlet or a major B2B brand, using a full-time, answering service in Spanish will help you: Improve your credibility Appear more professional Boost your brand image Increase sales and satisfaction numbers


When you hire bilingual receptionists yourself, you have to: Examine them for proficiency in both languages Pay them competitive wages and benefits Ensure there are enough bilingual operators to handle call volume Hire them around the clock to catch every call


Skip the costs and hassle by outsourcing the job to a dedicated bilingual answering service. You get incredible service, rather than a handful of new employees. 24/7 service means you never miss a call. That means fewer things to worry about, and more time to focus on your core mission.


AnswerMTI offers 24/7 bilingual telephone answering services to businesses both big and small around the nation. Our dedicated operators speak fluent English and Spanish, so you never have to worry about losing market share. Rest easy knowing your calls are getting answered even on nights, weekends, and holidays. We’re open all the time so you don’t have to be! Visit today!


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