Role of Senior Management :Role of Senior Management
Plan Do Check Act :Plan Do Check Act Environmental
Policy Continual Improvement Planning Implementation &
Control Checking & Corrective Action Management
Review
The Role of Management :The Role of Management The EMS model is built on the premise that senior management is consistently participating or otherwise involved.
There are key points where senior management has a defined role (e.g., Policy, management review).
Ongoing support is critical.
Specific Expectations of Management :Specific Expectations of Management Be visible and positive about the message.
Show your support through organizational policy, as well as “walk the talk” by your words and actions.
Discuss the benefits of using the EMS tool; Most importantly, verbalize how it supports the mission.
Be up front and honest about the effort needed for successful implementation.
Provide resources (financial, staff, external).
Specific Expectations (cont.) :Specific Expectations (cont.) Provide moral support, encourage your team, and create a leadership environment that ensures success. The staff should feel that you are in it with them and committed to success.
Encourage dialogue among the various offices, units and/or facilities. Try to break down the silos!
Share performance results with the workforce.
Communicate outside the agency to share experiences and to learn from others.
Management Review of EMS :Management Review of EMS EPA Regions 9 & 10
and
The Federal Network for Sustainability
2005
Management Review :Management Review Separate element in ISO 14001 (4.6),
Distinct from checklists or EMS audit,
Essential part of continual improvement.
Top Management Should Review :Top Management Should Review Continuing suitability of the EMS and policy,
EMS audit results and compliance evaluations,
Environmental objectives, targets and performance,
Status of corrective and preventive actions,
Communications with interested parties,
Follow-up from previous management reviews,
Changing circumstances,
Recommendations for improvement.
Top Management Considerations :Top Management Considerations Issues resulting from changes in:
Products, services, or activities,
Technological advances,
Legislation,
Expectations of stakeholders,
Financial circumstances.
Items to look for :Items to look for Schedule for management reviews
Attendees at meetings
Minutes of management review meetings
Support for continual improvement.
EMS 101 for Senior Management Brief Overview of Environmental Management Systems (EMS) :EMS 101 for Senior Management Brief Overview of Environmental Management Systems (EMS) EPA Regions 9 & 10
and
The Federal Network for Sustainability
2005
What is an Environmental Management System? :What is an Environmental Management System? It is the tool used by an organization to manage the:
Organization structure,
Planning activities,
Responsibilities,
Practices, procedures, processes,
Resources.
It is for developing, implementing, maintaining, reviewing, and correcting/improving the approach to addressing environmental issues.
It is the structured approach that incorporates environmental considerations into day-to-day operations throughout the organization, and is designed to promote continual improvement.
Process vs. Performance :Process vs. Performance An EMS defines a process- “HOW” to do something, in this case, manage environmental issues.
It alone does not guarantee performance status- or “WHAT” needs to be done. For example, being in compliance is a measure of performance.
The EMS is a process used to achieve performance goals.
General Principles :General Principles An EMS uses the Plan-Do-Check-Act Management Model,
An EMS serves the organization and its mission, not the reverse,
EMS is a process, not an event,
An EMS is the people & their actions, not the words & aspirations,
Improvement rests on changing attitudes & behaviors “Want to, not have to”,
Start at the top, and the bottom and implement throughout.
Keep in mind… :Keep in mind… The EMS and related measurement tools are just that- tools. Alone, they will not guarantee success. Do not fixate on the tool.
The organization must use the tools, not just have them.
A useful EMS is “alive”; constantly measuring performance, making adjustments, and looking for continual improvement opportunities.
How to Prepare for Management Review :How to Prepare for Management Review Have a clear understanding of Policy,
Know how and why objectives and targets were identified,
Review audit findings,
Assess overall effectiveness of EMS, focusing on continual improvement.
Slide 17:Checking/
Corrective Actions
Measurement and Monitoring
EMS Nonconformance and Corrective Actions
Records
EMS Audits Continuous
Improvement Implementation
Roles and Responsibilities
Training and Communication
EMS Document Control
Emergency Preparedness and Response Planning
Environmental Aspects
Compliance
Objectives and Targets
Environmental Mgmt. Programs Environmental
Policy Management
Review ISO 14001 Elements
A Viable EMS :A Viable EMS To succeed an EMS should be:
In harmony with mission focus;
Cost effective;
Flexible;
Transparent;
Useful to the “practitioner”;
Focused on continual improvement.
Slide 19:Implement Plan Check Review Plan Implement Check Review Plan Implement Etc. Continual Improvement Cycle